I just wanted to comment on Sigs customer service. I tend to service my own guns (at the cost of some learning curve nicks and scratches, which I don't mind one bit) and did some work on my 239. I installed some nickel controls and in the process stripped the whole thing down to get a feel for what is going on in there. One of the things I had been noticing with this weapon was that when I thumbed back the hammer, I could feel a sort of gritty/grinding come through my thumb just before the sear and hammer fell into lock.
I looked at the sear under magnification and noticed that on the surface that is polished smooth by the hammer rubbing it (on the back side of the sear, just before the tip) there was a small nick right at the edge. It looks like a tool mark from machining, or possibly a scratch that happened somewhere along the line. Regardless, while it is not having any effect on the reliability of the weapon, or even the trigger pull, I just didn't like it.
A while back, I asked a guy at the gun shop what he thought about the slight grittiness on a small portion of the travel when thumbing back the hammer. First, he didn't even feel it (i am a bit hypersensitive, but i think it's a good thing) and told me it was nothing. I assured him it existed and after a time i was able to show him the point at which it felt gritty. He proceeded to tell me that was how it was supposed to be :banghead: and then went on to tell me how I am not a pro like him because I should know that you should never thumb back the hammer because if you drop it you are just asking for an accidental discharge. firing pin safety anyone? not to mention the (i dont know what it is called) fact that the hammer can't even move all the way forward without the trigger being pulled. I reaaallly hate the know-it-all gun shop commandos.
Anyways, on to the good news. I decided to call Sig and see if I could send the sear to them and have them replace it. After a five minute conversation with a polite and knowledgable rep (with zero condescending attitude) I now had a sear on it's way to my door without me sending them anything. No serial number, no questioning the fact that I worked on my own gun. Just my name and address. I am very happy how they dealt with this. I was about to buy the part on my own and sears aren't the cheapest component.
Today I installed the new sear and what do ya know, smooth as silk. Trigger pull is exactly the same, but when I thumb back the hammer, there is zero grit. I'm a 1911 guy, but I gotta say, I love how perfectly sigs parts just drop right in.
tap
I looked at the sear under magnification and noticed that on the surface that is polished smooth by the hammer rubbing it (on the back side of the sear, just before the tip) there was a small nick right at the edge. It looks like a tool mark from machining, or possibly a scratch that happened somewhere along the line. Regardless, while it is not having any effect on the reliability of the weapon, or even the trigger pull, I just didn't like it.
A while back, I asked a guy at the gun shop what he thought about the slight grittiness on a small portion of the travel when thumbing back the hammer. First, he didn't even feel it (i am a bit hypersensitive, but i think it's a good thing) and told me it was nothing. I assured him it existed and after a time i was able to show him the point at which it felt gritty. He proceeded to tell me that was how it was supposed to be :banghead: and then went on to tell me how I am not a pro like him because I should know that you should never thumb back the hammer because if you drop it you are just asking for an accidental discharge. firing pin safety anyone? not to mention the (i dont know what it is called) fact that the hammer can't even move all the way forward without the trigger being pulled. I reaaallly hate the know-it-all gun shop commandos.
Anyways, on to the good news. I decided to call Sig and see if I could send the sear to them and have them replace it. After a five minute conversation with a polite and knowledgable rep (with zero condescending attitude) I now had a sear on it's way to my door without me sending them anything. No serial number, no questioning the fact that I worked on my own gun. Just my name and address. I am very happy how they dealt with this. I was about to buy the part on my own and sears aren't the cheapest component.
Today I installed the new sear and what do ya know, smooth as silk. Trigger pull is exactly the same, but when I thumb back the hammer, there is zero grit. I'm a 1911 guy, but I gotta say, I love how perfectly sigs parts just drop right in.
tap
