Support Your Local Gunstore!

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I see both sides, but am encouraging folks to look at the market like any other. You aren't going to get high end or service or even used guns at BB stores. Both have their place.

But if the guy at the gun store is grumpy once in a while, maybe cut him a break.
 
i do all my gun purchases (not many im only 20) and reloading supply purchases from a local gunshop/archery shop that me and my dad go to exclusively. i cant bring myself to buy ammo there, thats where i draw the line. 6 bucks a box for wolf 223 is just ridiculous, he could buy em from dick's and mark em up a dollar and still only charge 4. . .

we go there cause hes a family friend and a good guy. he also knows his stuff. havent had a problem with any of our stuff, and im more comfortable dealing directly with the factory anyway. i try to boycott walmart and a lot of other bigstores totally though the only one i really can do it for is walmart. they just conflict with too many of my personal beliefs for me to shop there.

lol not that my not shopping there really breaks their heart anyway :p
 
If the bad service, bad attitudes and top-dollar prices were the exception, I'd certainly give them a break. I do look at the gun business like I do any other, especially wrt customer service. Not necessarily any worse than any other industry, but definitely nothing like the way I was brought up to treat customers. (Uh-oh, "grumpy old man" alert! :) ) I hear plenty of talk about how I should pay top dollar to a gun store and how I shouldn't ask them to do jack for me, because they "provide service" and are "running a business". What service? And sorry to have customers trying to buy stuff intrude on your business. Well, I guess they're doing okay, cause I know they prefer to stand around talking about how many guns they sold here and how many they sold there rather than sell one to the guy leaning on the case right in front of them...
 
All things being equal I would rather support my local gun score but.............

sometimes things are NOT equal. So, I have worked out a kind of formula to see where I spend my money for guns and ammo.

Since I live in a rural part of my state there is really only one "local" gun store in the area and he simply cannot compete with the "big boys" in the big city. But, he does give fair deals, is knowledgeable, and is as honest as can be.

So, what I do is to price out what it actually costs me to travel to the city to buy the gun of my choice (with gas prices what they are now that is getting to be more and more), add in the price of lunch/dinner for my wife and I and that has usually come within $10 or $20 of what I have to pay at my local store. So, more often than not I have stayed home. Works for me. Now if I just want to go in and shoot the bull the "big boys" just don't seem to have the time or inclination to do that - ever. My local always seems to have time - and that's worth a lot.
 
I've been there

Husker1911,

Looking at your location, I've been in your store when I was TDY to Omaha last winter, There was a gun show upstairs and a pet show downstairs. Nice store and I agree with you on keeping the local economy afloat.

Chetth
 
I'm sorta torn on this issue. On the one hand, I've always believed in supporting my local businesses and, in particular, the small businessman.

On the other hand, over the years, I've found fewer and fewer local gunshops I feel comfortable in supporting.

I don't mind paying a premium for good service. But paying the premium without getting the good service (or having the store stand behind what they sell should any problems with newly purchased merchandise develop) is just stupid.

When I've just bought a $1200 pistol from a gunshop and then, a week later, the same shop wants to charge me $40 for an transfer, I'm offended. When I want to trade in a NIB pistol and although I'm a frequent store customer, am offered a pittance that represents $250 less than I know the shop's gonna try and sell my pistol for ... I'm offended. I just can't find too many gunshops that understand customer service these days.

I've witnessed -- regrettably, a lot -- of gender, age and racial discrimination in gunshops. I've seen females, young men with earrings or baggy pants or young minority males totally ignored or rudely treated by gunshop clerks in my area. Evidently, the gals aren't taken seriously as gunowners/gunbuyers and the males must be taken for gang members.

As a clean-cut white male (now looking 40ish), I tend to get decent service, but still hear far too much bias toward or against one brand of firearm or another by the guys behind the counter. I also hear too much crap recited as gospel to other customers by gunshop clerks. I see first-time gun buyers getting turned off by poor service or less-than-neutral opinions of gunshop clerks.

Fortunately, there are three gunshops around my region that do offer good service -- unfortunately, they're all separated either by lots of water or 50 miles or so ... Sadly, there are other gunshops in my area that simply don't seem that interested in my business or anyone else's.
 
I concur with every point and all could also be said of your small hardware store. I trust the market place to sort this out.
 
Yo 30-06...which part of NC ya live in?? I might be able to point ya in the right direction...If your in G-boro your hosed unless your an LEO or very well heeled

My friend, you've hit the nail squarely on the head. The nearest large city to me is a split between Winston Salem and Greensboro.

When I first moved here, we had a small gun store in a strip mall run by a couple of local LEOs. The first gun I ever bought was from them. Nice guys. No BS, fair dealing. Of course, they went under eventually. :cuss:

I usually get the best deals at gun shows where dealers from the western part of the state set up. Given what we all know about gun shows, that makes a real statement....
 
OLD DOG, I can relate to what you're saying. I have posted in the past my support for my local gun shop. I did 90% of my business with him over the past 8 years. I have bought new, used and traded firearms with him. But customer service has begun to seriously decline. By that I mean, he derides and makes sarcastic comments to me, and about other customers in a personal way. I do not care to hear about his personal opinions of somebodys life or religious preferences, or marital problems. Its a shame that he uses his shop as a new platform for his judgement of the reat of the community and world, and don't feel like listening to his stuff, just so I can get a firearms transfer done. I have begun to take my business 80miles down the road, to another guy, who is also a gunsmith. Just another side of the story.
 
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Same here....one local dealer in my area has the attitude of a horses behind. I won't walk in his store for any reason. Much less buy something.
 
Every gun I own except one was purchased from small gun shops. In fact, I purchased two this week from the same small shop.
 
I frequented one of the more "popular" gun shops in Orlando twice, and each time I was less than impressed by the empolyees. I was checking out the Kel-Tec P32 and P3-AT and got the distinct impression that they were looking down their noses at me because I wasn't buying a "real" gun.

Since then I have found a little mom and pop gun/bait and tackle shop over in Titusville that I much prefer doing business with. Nice folk, straight answers and they they don't mind just shooting the breeze with you.

They'll get my business from now on.
 
One of the arguments I read a lot about supporting your local gunstore is that if we don't then there won't be a local gunstore anymore.

So...
What...

This is America where capitalism is KING!

If all the local shops go down and Walmart or Academy or whomever doesn't sell what we want the big C guarantees that someone will and they'll do it at a price the market will bear.

All local gunshops won't die. Just the dumb ones.

As I've pointed out in more than one post on THR:

DARWIN ALWAYS WINS!
 
A lot of independent gun shops are on the ropes. Wally World sells 870's and ammo for less than what the independent can buy them for. And I've been told that those 870's and the ammunition isn't the same quality as what's being sold by the independents.

How many Galyans, Dick's, Sportsmens Warehouse or Gander Mountains have indoor ranges? It's a million-dollar investment.

How many times have these huge corporations stopped selling Evil Black Rifles, handguns, or even ammo? All it takes is one push of the Politically Correct button and they cave.

A friend of mine owns a shop here in town with an indoor range. A couple of weeks ago a guy came in to shoot. He asked the guy where he bought his gun. Sportsmens Warehouse. My friend asked him why he didn't go shoot it there. Obvious answer, to which my friend just smiled.
 
Monkey the guns that Wallys sells are the exact same quality. Some shops will tell you that the guns they carry are better, howash! Wally can buy in such quantity that they get good prices. They also sell under cost knowing that they make their money back geting you to buy all your other stuff there as well.
 
My friend asked him why he didn't go shoot it there

This sounds like the exact condescending/ belligerent attitude that every one is complaining about.

The customer is king, if you don't like it then you will go out of business.
 
My favorite local gun store has always been able to get me anything I've wanted. He goes the extra mile in customer service. He doesn't stock much but does a lot of special orders, catalog sales and internet buys/transfers. I prefer shopping on the internet, it's better stocked than most of the local stores. He charges me $25 for transfers on catalog and internet sales that I use my credit card on and a minimal mark-up for guns I want and he finds.

The owner is 54, two years younger than me, and just got back from a year in Iraq with his National Guard unit. While he was gone Hurricane Ivan blew the roof off his business.

Just yesterday I had him order a Sig 232 for me. He gave it to me for $60 less than the catalog MSRP and threw in 80 rounds of loose ammo he had behind the counter.

I occasionally buy from Wal-Mart or Sports Academy when they have unbeatable deals (e.g. Winchester 1300 20ga for $100 or Charles Daly 20ga camo pump for $130) but my local gun shop gets the bulk of my business because he's a great guy, has good service and fair prices.
 
For some areas of the country we have choices.....my city has three gunshops. I have purchased items from all three. One shop has a new indoor range and a very good staff.

So you can purchase firearms from them and ammo from ChinaMart (good prices on 45ACP WW or BlazerBrass.) And our local Academy has the best price on 9mm, lower than ChinaMart.

And, in Texas there is a gunshow someplace, almost every weekend.
I try to spread my business around...support the local shops and watch the $$$ for ammo, etc.

Ps...go to Collectors in Houston...you can pay high prices and also receive a good amount of attitude (great place to browse.)
be safe....
 
A friend of mine owns a shop here in town with an indoor range. A couple of weeks ago a guy came in to shoot. He asked the guy where he bought his gun. Sportsmens Warehouse. My friend asked him why he didn't go shoot it there. Obvious answer, to which my friend just smiled.

Maybe he could put a rule in that you're only allowed to shoot on his range with guns purchased at his store. With that attitude, he'll recoup his million dollar investment in no time. :)
 
GoRon: "The customer is king, if you don't like it then you will go out of business."

Absolutely. And my friend doesn't treat customers like pieces of meat.

Example: there's two real gun stores in my city. My friend's, and Shop X.

A long-time customer of Shop X came in near the end of the day, and was just itching to buy. Cash in hand, the whole nine yards.

Come closing time, the owners of Shop X shouted, "closing time! Everybody out!" as though it was a biker bar.

Customer goes to my friend's shop. It's closing time there, too, except that my friend doesn't treat people like cattle. He kept the store open for another hour as the customer handled this gun, that rifle, asked questions, then finally made a decision.

He bought $1800 in guns and accessories.

Titus: "Maybe he could put a rule in that you're only allowed to shoot on his range with guns purchased at his store. With that attitude, he'll recoup his million dollar investment in no time."

Don't know if you're being facetious or not, but I know where my friend is coming from. He bought a shop with an existing range, put hundreds of thousands of dollars into complying with the EPA, then went further.

The lighting is brilliant. He's put lights in the bays so us old-timers can actually see the sights on our guns. He's going to be installing one of those programable silhouette target systems that has the targets turn away, come to you, or go back...the FBI stuff you see in the movies.

He's putting spotting scopes in every bay. He's given each bay a locker for gear and clothing.

And my friend is just getting started.

There's another shop owner in the Southwest who's looking to build a new range with a Hogan's Alley, pop-up targets, a machine gun range, and every bell and whistle you can imagine. The cost will be over $9 million. He needs investors, and I'll bet he'll get them. That kind of facility will draw customers.

And then there's the husband-and-wife stores in the middle of the Midwest who keep loyal customers by offering up a hot cup of coffee, maybe taking that 870 behind the shop and seeing how it patterns with different loads, and doing everything they can to keep that customer happy.

Cabella's? Dick's? Sportsmens Warehouse? They don't care about anything but the bottom line.

The anti-gunners' strategy has always been to divide us: convince the wing shooters that the Evil Black Rifle owners are a burden to the duck-hunting crowd; convince the IPSC and IDPA shooters that the 1994 ban on magazines didn't have anything to do with pistols (gee, what a surprise when IPSC had to change their rules!); convince deer hunters that they don't have to be concerned about anyone but them.

The anti-gunners have failed to win legislatively. But they've spotted a new soft underbelly: corporate fear, and the fear of lawsuits.

The macho cry of "from my cold dead hands" rings out every single day here on this forum. But the anti-gunners don't have to kill you to win. They just need to eliminate the places where you can buy guns.

When I hear people say that they went into XYZ gunshop and really beat him out of a deal, I have to ask how that's different from a customer going into ZYX gunshop and paying more than fair price.

If the big corporate chains win out, we lose.

It's so simple.

But, is it worth you paying $10 more to support those shops who support your 2nd Amendment rights?
 
But, is it worth you paying $10 more to support those shops who support your 2nd Amendment rights?
It is not always about price! As for RKBA - it's a foregone conclusion that a gun dealer dealing with the public supports RKBA - guns are his livelihood.

I've been to more than one business seminar that stressed that customers are really interested in value and consciously or subconsciously calculate it everytime they make a purchase.

Value is the whole package which includes price, before and after service, product quality, reliability and durability, and the personal relationship between the customer and the dealer.

All of those things add up to some amount of value in a customer's eyes. The customer buys where he gets the most value.

Interestingly enough that personal relationship or personal touch adds more value than most business people would imagine. Believe it or not something as simple as remembering a customer's name when he or she walks in the store is a huge plus. Having coffee and doughnuts present and available (ever been to a car dealership that didn't have that or one where the sales critter didn't try to get on a firstname basis) is a subtle way of making a customer feel more like a guest and less like a customer. A customer who feels like he's part of the group or inner circle is a happy camper as opposed to the customer who feels like an outsider who will end up going somewhere else if he has the choice.

I have stopped being surprised when at seminars or thru a customer simple things like the personal touch are given such a high priority.

Your typical gunstore lacks that personal touch (or even worse gives it to a select few and everyone else is an outsider) so they lose a great deal of value in the equation and when the customer adds it all up he ends up taking the price discount at Wally World or Academy because they provide more value. Better to be treated at least impartially at the chain store than like one is non-existant or worse like some sub-human form like happens at so many gunstores.

Why do gunstores treat customers like that? As many have said a lot of them are owned and operated by gunnies who decided to make their living with their hobby. They aren't business people nor do they understand the importance of good customer relations when it comes to that value calculation customers instinctively and often subconciously do.

What can be done to stop the local gunstores from dying (and I'm not convinced that's a bad thing - Darwin always wins)

Unless gun store owners stop being hobbyists and start being business men I'm pretty sure that Capitalism (the ultimate expression of Darwinism in the business world) will assure that their enterprises will die to eventually be replaced by some other form of business that will provide value to the customer. Whether the replacement is an improvement over what we have now remains to be seen.
 
I've been shooting and messing with guns for what's pushing 38 years now and I guarantee I know more than ANY hack behind the counter in this town.

Here's a little clue---DON'T SELL WHAT WALMART SELLS.

Price sells dude-----and I'd rather mount my scopes myself---thank you.
 
Since then I have found a little mom and pop gun/bait and tackle shop over in Titusville that I much prefer doing business with. Nice folk, straight answers and they they don't mind just shooting the breeze with you.
MarkDido,

Is that the little place just on the corner of Harrison and a little west of US1, south of 'downtown'? Been meaning to get in there but haven't had the chance. My wife and I are up there frequently to visit her parents. If not, where is the store you are referring to?

Thanks,
Greg
 
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