The right thing to do?

[JpSnareGuy]

I have never personally been in or heard of a gun store or dealer that would take a firearm back after someone buys it, and I have been in and dealt with ALOT of places that sell firearms including gun shows. Some great places to deal with and some that were horrible to deal with, but none that will take a return on a firearm. That is just my experience.

 

[DeepSouth]

Post #13........ Summed it up

 

[Littlemac]

Thanks for all the feedback.
What I will probably do is sell this rifle at a gun show with the understanding that it is a pos. I checked my inventory and I have 67 different firearms and this is the first time I have purchase one that did not work out of the box.
I can see that we are divided about making this purchase right. When I purchase something new I expect it to work. Period. If is doesnt work I expect the seller to make it right.
Is is possible to post the name of the dealer in Ft Worth Texas who handled this transaction, just as a warning to other potential buyers?
I have done business with the FFL before, but I am just dollar signs to him, not a customer or someone to care about. So he has my dollars (which he wanted) and now I will take steps to solve the problem or pass is along to someone else. THX LM

 

[Mags]

Littlemac, I do not see why you wish to continue to smear this dealer's name. He has done nothing wrong, what do you want him to do take you for a beer or invite you to Christmas dinner. I mean really what do you want from the guy?

 

[mljdeckard]

^^ Yep. It is the manufacturer's job to stand by the product, not the dealer's.

 

[GRIZ22]

What I will probably do is sell this rifle at a gun show with the understanding that it is a pos.

So you are willing to take a fraction of what you paid for it?

When I purchase something new I expect it to work. Period. If is doesnt work I expect the seller to make it right

He did. He offered to send it back for factory repair. How can you complain about that? If you buy a new car, washing machine, lawnmower or anything else do you expect a dealer to replace it if something is wrong? Is this how you expeect to do business?

Is is possible to post the name of the dealer in Ft Worth Texas who handled this transaction, just as a warning to other potential buyers?

If it will make you happy go ahead. But be sure to be truthful "Firearms dealer offers to send defective gun back to the factory for repair but I want him to refund my money" is what this amounts to.

To show how irrational you are try going to the state consumer affairs department or equivalent and file a complaint. Try getting a lawyer to sue the dealer (hint: he'll want his money up front).

 

[divemedic]

I read many of the posts here, and they mainly boil down to:

1 The dealer isn't required to give you a refund
2 The buyer isn't required to correct the form, but he should because it is the 'right thing to do'


My opinion? The dealer isn't required by law to make the customer whole, but why should the customer do the dealer a favor?

This is a problem endemic to all retail: They no longer care about the customer. This is why so many retail stores are going out of business. I am a diver as well as a gunnie, and many dive shops are suffering because large online stores are undercutting them. A brick and mortar store cannot compete in pricing with an e store, so the only thing they offer is customer service. Gun stores, with a government ordered monopoly, don't have to worry about customer service.

ME? I would offer a deal. I would bring the gun in for store credit in exchange for fixing the paperwork. If he doesn't want that- too bad. Tell it to the ATF.

 

[kwelz]

I have returned one gun in my life. It was a Used Universal M1 carbine that would not function. I know the store well. I went in and talked to the manager whom I knew very well. I explained the issues and told him I didn't want my cash back but if he was willing to do something I would accept store credit. I didn't go in with an attitude or demanding anything. I suspect this had a lot to do with the response you got from the store. Not to mention that it was a new gun that could be fixed by the factory.

Also you really should do your research. These .22 M4s are not really Colts and they have a reputation for being crap.

 

[Echo9]

You said you filled out the wrong form. What did you fill out?

Or did they give you incorrect instructions for the 4473?