Quantcast
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Things to Consider When You Buy a “Safe Queen”

Discussion in 'Shotguns' started by Bpacman, May 17, 2017.

  1. Bpacman

    Bpacman Member

    Joined:
    Jan 11, 2009
    Messages:
    10
    After reaching the ripe age of half a century, I thought I was experienced in the ways of gun buying. I did my own research, price comparisons and gun inspection whenever I considered buying a used gun. I must tell you, this isn’t an easy task living up here in Minnesota. A lot of people around here think they should get what they paid or near retail price for their used equipment. This is mostly because they are used to paying high sales tax on everything, but that is a different matter.

    Last month, a friend showed me a Beretta 686 Silver Pigeon I that he was selling. The thing was true mint condition. I looked this thing over and could not find a rub, scratch or wear mark anywhere. Word of mouth and personal experience has shown that Beretta makes a fine Over/Under shotgun that holds their value and he was asking $100 under normal price based on the major sources (gunbroker.com, gunwatcher.com, bluebookofgunvalues.com). I had been searching for a birthday present for my wife and thought this would be ideal. Serial number of the gun revealed it was a 2004 manufacture date and my friend told me it had no more than 600 rounds through it. So, cash in hand, the gun was bought and waiting for the birthday presentation.

    It took a week or so to get her to the trap range, but off we went to try out her new “pretty gun” as she called it. After the first round of trap, we walked to the gun rack and as she closed the action to place it in the rack, I see a piece of wood fall off the gun. When I pick up the piece of wood, I look to her gun to see the exposed receiver with hammer and springs that you normally don’t see in an Over/Under unless you are comfortable with disassembling an over/under. You know that feeling you get in the pit of your stomach when something bad just happened? Yeah, that’s what I felt. Everyone standing around was amazed and said they never saw something like that before. Knowing that Beretta is an established gun maker, we were fairly confident they would repair something that was obviously a poorly fitted stock.

    [​IMG]

    [​IMG]

    Anyway, I let my friend know and asked him to give me the complete history of the gun. It was purchased in 2004 and due to the fact, the forearm had a knot in the wood it was sent back to Beretta who replaced it with the Silver Pigeon II stock in 2005. He shot 600 rounds through the gun and decided he didn’t like the auto safety feature or the feel of the gun, so it went in the safe and wasn’t shot for many years, until he decided to sell it.

    I called Beretta customer service and relayed my problem to them. The representative told me that they only warranty their guns for one year to the original purchaser. Even though the person admitted that the problem was due to a poorly fitted stock and they did have a record of replacing the stock, they would not pay for the repairs.

    Most of my recent gun purchases have been Sig Sauer and Browning. These are two companies who basically say that if there is something wrong with their gun, send it in and they will fix it if the problem was their fault. I have since learned this is not true with Beretta. Beretta’s warranty is probably the worst one out there and basically puts the burden on the initial owner to properly test their product within a year or else they would be without recourse for poor/faulty materials or workmanship.

    I am a frequent participant in several gun forums and a quick google search will confirm that Beretta has a very bad customer service record. Some speculation is this is due to the company being privately owned and foreign. They do not respond to communications and their turnaround time can be measured by seasons and not days or weeks.

    So, when buying an expensive used gun, consider the manufacture’s warranty and reputation. Just because it looks like it just came off the assembly line, doesn’t mean it will hold its value when the company that manufactured the gun does not stand behind its product. No warranty coverage should incur a substantial resale value reduction.

    I figure this is one of those “sucks to be me” situations. Paying more than “new” price for a gun just because you had to have it fixed, really takes away the “investment” justification for spending big money on “pretty guns.”
     
  2. LocoGringo

    LocoGringo Member

    Joined:
    Feb 9, 2013
    Messages:
    399
    Location:
    Knoxville, TN
    Wow, that does suck, but I see an opportunity to make a bad into a good...possibly. Looks like a good project to get into a custom wood stock and forearm to make it REALLY pretty and fix it at the same time. I know it's not financially advantageous, but this could also be an opportunity to get the stock fitted to your wife to make it as pleasant shooting as possible. Not cheap, but trying to make a bad into a good.

    Oh, and screw Beretta!
     
    everydefense, gotboostvr and Bpacman like this.
  3. Bpacman

    Bpacman Member

    Joined:
    Jan 11, 2009
    Messages:
    10
    Yeah, it may walk into a LGS as trade in stock for a Browning in the near future.
     
  4. 243winxb

    243winxb Member

    Joined:
    Jul 7, 2004
    Messages:
    8,995
    Location:
    USA
  5. herrwalther

    herrwalther Member

    Joined:
    May 1, 2013
    Messages:
    3,219
    This is not just something to know about "safe queens" but all firearms I buy. I have had to deal with a few companies CS departments. Some have been very good. Some have been downright laughable. In my experience, it seems most manufactures have figured out that a good CS will keep customers loyal to a brand. Beretta and a few others must have missed that memo.
     
  6. RecoilRob

    RecoilRob Member

    Joined:
    Sep 30, 2003
    Messages:
    1,475
    Location:
    Pennsylvania
    Agreed. Wood is really nice stuff to work with, and once the epoxy cures the joint will be many times stronger than the parent wood it's holding together. Would give it a try as it's inexpensive and what do you have to lose? If the gun shoots well, and fits you or your wife, and the repaired joint holds....it's all good.:)

    There are many military rifle stocks that were built using glued joints as the wood blank needed to make the stock is much smaller if the toe isn't included but added on later as a separate part. They hold up just fine...though the joint is visible. In your case, the wood should go back together and be totally invisible...or nearly so. Granted...I can understand your grief and would feel the same way, but considering all the options, a repair attempt would be next on my list were I you.
     
  7. cdb1

    cdb1 Member

    Joined:
    Jan 27, 2012
    Messages:
    911
    Location:
    Justin, TX
    The above story is why I stay away from Beretta. They make good firearms but if there is an issue they suck. What I find unexplainable is the fact Benelli and the two companies under the Benelli umbrella, Franchi and Stoeger have excellent customer service and Beretta of course owns Benelli.
     
  8. Virginian

    Virginian Member

    Joined:
    Apr 7, 2003
    Messages:
    4,013
    Location:
    Williamsburg, Virginia
    That can be fixed so you would never know it happened. To suggest that Beretta and Benelli even need CS departments is sacrilege in some quarters. In this case I do not fault Beretta, at all. A 13 year old multi owner gun, come on. They don't know what humidity cycles it's seen for just one thing. Get it repaired by a COMPETENT person and move on.
     
  9. Milkmaster

    Milkmaster Member

    Joined:
    Dec 29, 2006
    Messages:
    2,027
    Location:
    Murfreesboro, TN
    Cole Gunsmithing would be my first call to see if they could help. They specialize in Beretta shotguns and even sell new replacement sets of wood for Beretta shotguns. They have locations in Maine and Florida. I have gotten good service so far.

    https://www.colegun.com/
     

Share This Page