So earlier this year I decided it was time to get a proper target .22 for bulls eye league and I decided on a Volquartsen Stingray.
(https://www.volquartsen.com/products/524-stingray)
I picked up my new toy from my LGS on Saturday and was shocked to see it wearing iron sights instead of a rail for an optic. The rail is stock. So Yesterday (Monday) I gave them a call to see what was going on and they had no idea why it went out that way.
I am assuming that it was poor communication on my part when I ordered the pistol. My wife accuses me of that all the time. Anyway they took my information and said they would fix the problem pronto. Low and behold when I got home from work today I found the rail waiting for me in the mail box.
24 hours from phone call to part in hand is amazing service. Some companies just get it.
Pete
(https://www.volquartsen.com/products/524-stingray)
I picked up my new toy from my LGS on Saturday and was shocked to see it wearing iron sights instead of a rail for an optic. The rail is stock. So Yesterday (Monday) I gave them a call to see what was going on and they had no idea why it went out that way.
I am assuming that it was poor communication on my part when I ordered the pistol. My wife accuses me of that all the time. Anyway they took my information and said they would fix the problem pronto. Low and behold when I got home from work today I found the rail waiting for me in the mail box.
24 hours from phone call to part in hand is amazing service. Some companies just get it.
Pete