Was I right to be upset?

[phoglund]

You did good, they did good. Wow, a good result all around. I do like the letter thing though. That would be a nice touch. Something written really shows the result made a good impression on you.

 

[entropy]

I've been on both sides of the counter, and I'd have done what you did, and also what they did, and I often have. Sounds like good customer service to a deserving customer, and all's well that ends well. These things happen, you were well within your rights to ask for what you did, and they showed they value you as a customer. Sounds like you don't need to shop anywhere else!

 

[Aguila Blanca]

I guess I just feel bad that I was so insistent LOL. They are always good to me so I hate to complain.

Expecting the other party to uphold their end of a bargain is not complaining. It's doing business in a business-like manner.

 

[GRB]

Biker said it all in his first sentence:

Of course you were right.

 

[kwelz]

As a bit of an update, they have gone ahead and gave me two 7 round mags for me to use till they get the 8 rounders in. I love this store.