SpamHandler
Member
- Joined
- Feb 19, 2008
- Messages
- 122
The whole response is emotional. Your the fact-wise comment i.e. 'making them happy' is emotion-driven.[And maybe life is too short to spend it doing opposition research on the competition. Personally, I'm too busy manufacturing bullets than to do that and if I had that much spare time, I'd be riding one of my Harleys in this fine Missouri summertime weather or spending it at the local range working with some of the guns I've bought but haven't had time to shoot even once.
We just do the best we can and hope to make our customers happy. Sometimes it feels good to be able to explain why things are the way they are when a profound ignorance of it is exposed, as it was in this case.
And fact-wise, we have 7,500 customers who are still with us and are very busy making them happy.
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SELL ME ON YOUR PRODUCT! Don't tell me that you'd rather be biking or shooting than telling me a good reason for not doing market research. Maybe anotherbulletcompany.com does less (or even more!?!) for its' employees and purchasers. I just don't know. But if a manufacturer can't provide reasons and not appeals, then I'll just be forced to make my decisions based on facts and not vague 'maybes'.