(new info follows) The person with the self-inflicted gunshot wound, was found dead near the Von Maur customer service department.
Two people were taken into custody near a bus stop but it was not clear if those men were connected to the shootings.
A witness tells us that the shooter pointed a gun over a third-floor railing in the mall and opened fire. That witness says one person was shot in the head.
Two busloads on witness were gathered together as authorities tried to figure out what happened.
Eric, the father of a woman who is a security guard at the mall, got word around 3 p.m. that his daughter was not injured in the incident. She has been on the job for about a year and told her parents she saw one of the victims get shot.
"She called my wife. She was pretty upset," Eric told us.
Witness Chuck Wright says, "I heard this bang, bang, bang. And immediately I just froze."
He says, "As I backed off, I heard bang, bang, again."
Wright says he heard a total of 12 to 15 shots fired.
"It was just panic. Nobody knew what was going on," Wright said.
Wright told us the shootings appeared to be random.
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