honor price?

[12many]

How many of you all who are being so critical of the gun shop actually own and run a business? Have any of you made a mistake at work? Did the mistake come out of your pay check? Messed up a cut on the bandsaw? Did you buy more wood for the owner? No, do you lack integrity to pay for your mistake? Why should your employer pay for your mistake? They are not paying you to make mistakes.

If there were proof or a showing that the gun store practiced this bait and switch pricing all the time it would be different, but there is no allegation this they store owner is dishonest yet many of you are calling him out as a fraud or not having integrety.

I would want to know more before I judge the owner too harshly.

 

[jdex]

Shook me down? No, the made an honest mistake, I can get a refund or pay an extra $30 more to meet in the middle, I feel that's fair.

 

[denton]

Sellers generally don't have to honor advertised prices that are typos. OTOH, it sounds like someone made a conscious decision to post that price for the rifle.

Offer and acceptance form an enforceable contract.

Glad it ended well.

 

[gym]

This sounds like an honest mistake, that the store owner thought over after he gave his initial response to you. He did compromise, so I tend to think it was an honest mistake. I would balk if it happened again. At that point I would make it clear that I was not going to keep quiet about it.
Keep a record of your correspondence with him. If he pulls it again ,it's time to make the calls to the BBB, and AG's office.

 

[jdex]

Yea, I'm happy, still got this for a tad under $600, so I don't feel I got shaken down at all, has the $799 sticker on the side

 

[shafter]

Update- stand up company they offered the gun to me at just a bit more ($30) than I paid, which I feel is fair.

Doesn't sound stand up to me. They should have honored the original price. Making a "deal" after is bad business. They should have swallowed the thirty bucks and made sure to be more careful next time. There's plenty of guns that thirty dollars would make or break the deal.

 

[jdex]

Well I could have pushed for the original price I saw, but I felt it was fair.

 

[slowr1der]

I agree, I'd have pushed for the original price. No way I'd have payed $30 more, and no way I'd do business with a shop that tried to pull those shady business practices over on me.

 

[BinRat]

The OP is happy and feels it was fair. That's what counts.

 

[ChaoSS]

You got a gun at a price you like. That's good.

I wouldn't trust that shop again in the future, if they lied to you and told you they didn't have it in stock. I'd also be wary of the bait and switch tactic they used.

I could understand if it were a 2500 dollar gun that they accidentally put up for 25.00 dollars, or something like that, but if you are talking about a 30 dollar difference, they should eat it and make the customer happy.

 

[Agsalaska]

How many of you all who are being so critical of the gun shop actually own and run a business? Have any of you made a mistake at work? Did the mistake come out of your pay check? Messed up a cut on the bandsaw? Did you buy more wood for the owner? No, do you lack integrity to pay for your mistake? Why should your employer pay for your mistake? They are not paying you to make mistakes.

If there were proof or a showing that the gun store practiced this bait and switch pricing all the time it would be different, but there is no allegation this they store owner is dishonest yet many of you are calling him out as a fraud or not having integrety.

I would want to know more before I judge the owner too harshly.

I do. Human error is a cost of doing business. If you do not factor that in your overall margins you will create a lot of issues. Never create an environment where employees are afraid to make mistakes. Employees are worth FAR more than a piece of lumber or a missed price on an item.

 

[22-rimfire]

Sounds like Buds. Their in store pricing is different than online. They don't warehouse everything or much at all as I understand it.

 

[mrvco]

That sounds fair to me. No sense in freaking out and making a scene over a mere $30 on a $600 gun.

 

[Reloadron]

I had a similar situation long before the Internet. Gentleman called me in my shop and asked the price of a specific Browning rifle. I was busy but grabbed a flyer catalog and looked at it. My cost on the rifle was $600 which without thinking I quoted to the caller as $600. Gentleman asked when I close and said he would be down. I hung up and realized what I did. Sure as heck the guy shows up asking about the price and I sold him the rifle for my quoted price. I also paid the S&H on the rifle. Pretty sad when you sell a new Browning and lose about $20 on the sale.

However, the guy became a very good regular customer and a good friend. That Browning rifle became a frequent topic of discussion and always drew a few laughs. The bottom line is I screwed up and I stuck to what I quoted. Fortunately it wasn't an expensive mistake.

Just My Take....
Ron

 

[shafter]

I had a similar situation long before the Internet. Gentleman called me in my shop and asked the price of a specific Browning rifle. I was busy but grabbed a flyer catalog and looked at it. My cost on the rifle was $600 which without thinking I quoted to the caller as $600. Gentleman asked when I close and said he would be down. I hung up and realized what I did. Sure as heck the guy shows up asking about the price and I sold him the rifle for my quoted price. I also paid the S&H on the rifle. Pretty sad when you sell a new Browning and lose about $20 on the sale.

However, the guy became a very good regular customer and a good friend. That Browning rifle became a frequent topic of discussion and always drew a few laughs. The bottom line is I screwed up and I stuck to what I quoted. Fortunately it wasn't an expensive mistake.

Just My Take....
Ron

Something like that would make me a regular too. $30 really won't break the bank for the seller or buyer but it does a lot of good for business to swallow your mistakes.

 

[Averageman]

So I asked for the advertised gun and was told, I'm osrry we made a mistake in our advertising and that was the wrong price, plus we honored the deal and have sold all in stock.
I waited and asked the second Customer Service rep and he pulled out three from under the counter and let me choose which exact one I wanted.
Yes, the liart walked right by and didn't say Boo.
Do what you prefer, but asking and then sking again isn't a crime; but false advertising is.