I went to order a Christmas splash of reloading components from Midway today, and included were two boxes of 500 count 41 and 45 cal bullets from Oregon Trail. The prices listed were the same for two months running- November's and Decembe's flyers, 46.99 for the 45 cal 250 grainers. "Nope," The sales clerk on the phone told me, "those prices aren't valid. It's now 73 dollars. Metal prices just keep climbing. Now, if you'd ordered a sales price, I'd give it to you- but those are our regular prices."
The letterhead on flyer 246 states: "Sales prices and Promotions valid through Dec 31, 2007."
Are not the items in the flyer promotions? They are products being promoted through the flyer?
I ordered 130 bucks worth of other stuff, and then sent Midway this letter:
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"Dear Midway;
I've liked you since you arrived many years ago. I've purchased from you from the beginning of my own shooting sports needs, through 3 different states and 4 home addresses.
You sent a flyer to my door a couple days ago- the one covering December. "Sale prices and promotions valid November 25th to December 31, 2007" Source code 101389---
I attempted to order two boxes of bullets from Oregon Trail. They were:
214-898 41.99 500 ct
950-422 or 655-558: 46.99 500 ct
I was informed those prices were no good. They were same prices reported in flyer 245 Your representative said metal prices kept going up and those prices were not accurate, that you ordered the catalogues printed months in advance.
Step back and look at this for a moment. You send a flyer to my door but will not honor the prices listed, even though the flyer is current? What impression does that leave? Is is my problem you order printing done months beforehand? What has that to do with me?
I'm sorry. I dont pick fights, but this is simply unreasonable. I could understand this happening if you printed a master cat., for instance, but not a monthly sales flyer. Do you think the customer really distinguishes between 'sales' item and regular prices? Are not every thing in the flyers being 'promoted', and does not your letterhead state promotional prices valid through the end of the month?
I've recently returned to reloading. I figured I'd go to Midway first. You really have been a wonderful place to do business with. But this gives the wrong impression of your business ethics.
I'm sorry, but this tarnishes your reputation with me.
Don't print the prices if you'll not honor them, Please! It only makes sense.
thank you,
Brad Munk"
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Does anyone else think it unreasonable to send a paper flier to one's home with prices that will not be honored by the company?
munk
The letterhead on flyer 246 states: "Sales prices and Promotions valid through Dec 31, 2007."
Are not the items in the flyer promotions? They are products being promoted through the flyer?
I ordered 130 bucks worth of other stuff, and then sent Midway this letter:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
"Dear Midway;
I've liked you since you arrived many years ago. I've purchased from you from the beginning of my own shooting sports needs, through 3 different states and 4 home addresses.
You sent a flyer to my door a couple days ago- the one covering December. "Sale prices and promotions valid November 25th to December 31, 2007" Source code 101389---
I attempted to order two boxes of bullets from Oregon Trail. They were:
214-898 41.99 500 ct
950-422 or 655-558: 46.99 500 ct
I was informed those prices were no good. They were same prices reported in flyer 245 Your representative said metal prices kept going up and those prices were not accurate, that you ordered the catalogues printed months in advance.
Step back and look at this for a moment. You send a flyer to my door but will not honor the prices listed, even though the flyer is current? What impression does that leave? Is is my problem you order printing done months beforehand? What has that to do with me?
I'm sorry. I dont pick fights, but this is simply unreasonable. I could understand this happening if you printed a master cat., for instance, but not a monthly sales flyer. Do you think the customer really distinguishes between 'sales' item and regular prices? Are not every thing in the flyers being 'promoted', and does not your letterhead state promotional prices valid through the end of the month?
I've recently returned to reloading. I figured I'd go to Midway first. You really have been a wonderful place to do business with. But this gives the wrong impression of your business ethics.
I'm sorry, but this tarnishes your reputation with me.
Don't print the prices if you'll not honor them, Please! It only makes sense.
thank you,
Brad Munk"
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Does anyone else think it unreasonable to send a paper flier to one's home with prices that will not be honored by the company?
munk