The Gun transaction from Hell.

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Forcing someone to sell you something at a loss because they made a mistake? Pretty low. They are not legally obligated to do that, regardless of what dime store lawyers tell you.
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How would you feel if you listed a car on Craigslist, left a zero out of the price, and then had someone badger you to sell it for 90% off?

It's too bad they lied to you about their ability to discount it, but taking advantage because of an error is not right.

As others have said, it was their mistake...maybe not even a mistake? Who knows. But when a business advertises a price they need to honor it. And advertising a pride includes the sticker on the item. Otherwise there is no accountability. And I really don't feel bad for Walmart. They treated gunny like crap making him wait that long and lieing to him. The company has also done COUNTLESS deplorable acts from shafting employees and customers alike, to running other companies out of business, and even destroying their suppliers businesses. (Amazon is guilty of that also) and believe me, Walmart isnt hurting because a rifle sold for less than it usually sells for.
 
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I wonder why Walmart can't mark their firearms down and Cabelas can. Cabelas closed out all of their Howa rifles a few years ago. I happened to see it on their website so called right away and ask them to hold one. I purchased a .223 Mini for around $250. They didn't last more than a few days.

Walmart is living on borrowed time. Most everything in that store is imported from...........China!
 
Laws requiring stores to sell merchandise at the price that is marked exist because so many retailers that engaged (and still will if given the opportunity) in false advertising.

Yep. False advertising. I think every state has a law regarding that. My advice to the store manager would have been to check the state law and get back to me. I would have also given that manager the AG's # just to save them some time if they had any questions about it.

I've dealt with that before. Took me 2 months to get one firearm purchase resolved to my satisfaction. I had to threaten to get the states AG involved with an out-of-state purchase.
 
Walmart has made huge pricing errors in the past, and their policy has been to refuse to honor them. There is a well-known story about Walmart canceling a large number of Black Friday orders based on a price error, and they didn't get in trouble with the feds or Louisiana.

It's easy to look at a statute and assume it applies to your situation, but case law is the real law. I would not count on the statute protecting me when I try to screw someone who makes a mistake.

Now, about honesty: you claim you didn't know what the rifle sold for, in order to excuse demanding a huge discount, but you also say the price drop was a mistake. Hmm. You knew you were taking advantage.

You were clearly excited about the reduced price you saw, so obviously, you knew the correct price was much higher. You tried to buy multiple guns in order to capitalize on the error. You can see how this reflects on your credibility.

In the end, Walmart gave you a great deal, trying to improve customer relations, and it backfired. You rewarded them by bad-mouthing them on the Internet. It looks like their strategy didn't work.

I wouldn't want someone to screw me on a deal based on my mistake, and it would be wrong for me to do it to some else.
 
Why do you shop at Walmart? I
Because they have good prices, good selection, and I can get a variety of stuff under one roof

Gun stuff, sometimes sketchy. I got some Flicker Shad fishing lures way cheap that caught a 43” musky. Are they the premium retailer IMO? Not so much, but some things are worthwhile
 
There is often a difference between following the law of the land and being ethical.
There shouldn't be, but there is.

Exactly. The laws being referenced here are for malicious deceit and advertising. I don’t think it applies in a single item being missmarked. Maybe the big evil corporation was just intentionally setting a trap for a gun buyer but I think that’s unlikely.

Not everyone would ‘take advantage’ of that situation, that’s all. But clearly many would. No big deal.
 
Walmart has made huge pricing errors in the past, and their policy has been to refuse to honor them. There is a well-known story about Walmart canceling a large number of Black Friday orders based on a price error, and they didn't get in trouble with the feds or Louisiana.

It's easy to look at a statute and assume it applies to your situation, but case law is the real law. I would not count on the statute protecting me when I try to screw someone who makes a mistake.

Now, about honesty: you claim you didn't know what the rifle sold for, in order to excuse demanding a huge discount, but you also say the price drop was a mistake. Hmm. You knew you were taking advantage.

You were clearly excited about the reduced price you saw, so obviously, you knew the correct price was much higher. You tried to buy multiple guns in order to capitalize on the error. You can see how this reflects on your credibility.

In the end, Walmart gave you a great deal, trying to improve customer relations, and it backfired. You rewarded them by bad-mouthing them on the Internet. It looks like their strategy didn't work.

I wouldn't want someone to screw me on a deal based on my mistake, and it would be wrong for me to do it to some else.
Steve, You really need to take your time when you read. I never said that I brought up the state law to anyone at Walmart.
I did not know what the Savage Axis rifles sold for when I went look at the rifle and told the sales person that I wanted to buy one. I did not try to buy multiple guns. I did ask if they had another in the back because I am like others that would rather buy a gun that hasn't been on display.
My credibility?? I guess you missed the part where they offered me another $25 gift card, which I refused. And that the sales person, manager and I didn't know the price that was clearly marked on the gun was wrong until it was rang up at the end of the two hour wait.
Where did I bad mouth Walmart? I just explained what happened. That three lower end managers lied to me, or you can call it miss information. The nice lady at the home office explained the company policy on pricing errors when I ask her about the policy. The Manager Alex was very polite when he called. He was more worried about what the other managers had said to me and the fact that it took two hours to do a gun sale. When I met Alex at the store we talked a little. He apologized for the long wait the the night I tried to buy the rifle and the way I was treated the next day when I came back to talk to a Manager.
Since you are having a hard time understanding what I wrote, I'll make it simple for you.
#1 I went to Walmart and saw a gun with a nice price on it.
#2 I looked at the gun and agreed to buy it.
#3 Due to events beyond my control it took two hours before a manager was able to ring up the sale.
#4 There was a price discrepancy when the gun was scanned at the register by the manager. I was asked to come back the next day when one of the other manages would be there and they woul tell me what could be done.
#5 When I went back to the store I was treated rudely by one of the managers. And told to call the home office like she could care less.
# 6 I called the home office with in an hour of leaving the store. I was told that the store Manager would most likely call me after the weekend.
#7 The Manager Alex called me within an hour or so after I got off the phone with the nice lady at the home office. He wanted to know that had happened and I told him.
#8 Alex called me the next day (Saturday) twice. I will point out that Alex is not the store manager, but an assistant manager. From talking with him it appeared that the store manager wanted the matter taken care of ASAP.
#9 I was offered a $100 gift card which was less then the price difference and then offered another gift card for $25. I accepted the $100 card but refused to take the $25 card.
I believe Walmart and the store's upper management went out of there way to make up for how I was treated by there lower management. I have no beef with Walmart, and have spent over $200 at the same store in the last three days.
 
Wow, that's unbelievable! Whenever I've bought a gun face-to-face here in the UK it's taken less than 20 minutes to complete the sale. There's no way that it should take longer in the USA.

I figure that buying firearms and ammunition is a regular occurrence at Walmart, so why are some people so clueless on how to sell them? Weird.
 
Wow, that's unbelievable! Whenever I've bought a gun face-to-face here in the UK it's taken less than 20 minutes to complete the sale. There's no way that it should take longer in the USA.

I figure that buying firearms and ammunition is a regular occurrence at Walmart, so why are some people so clueless on how to sell them? Weird.
Walmart is not a gun store. They don’t have the same caliber of employees that you will find at a gun store. Most are paid just above minimum wage and have basic training on how to fill out the paperwork work.
Sometimes you will find an employee that is knowledgeable. I was told that the average gun sale at Walmart should only take 30 min.
 
I was told that the average gun sale at Walmart should only take 30 min.
I stopped in my local one this past weekend. I was told that they won't even start the paperwork after 8PM, because no guns can be sold after 9PM, and it takes them at least an hour, when their computer systems are even working. It has been a good long while since I have bought a firearm from that particular Wal-Mart.
 
Walmart will have some of the best pricing on guns and ammo if they want to get it out of stock. There is a penance to be payed though if you get the wrong individual at the counter. My buddy works in sporting goods at our local wally world. He let's me know when they clearance things;)

My favorite was when I was purchasing a Nikon Prostaff 4 thru 12. Not my buddy behind the counter told me they couldn't sell them because they were too expensive and "Most people drop their rifles out of their stands anyway and want cheaper scopes". Dumbfounded

Have fun with the Axis gunny. I have one in .223 as well and she is a shooter!
 
I have only bought three guns since the touchscreen 4473 yellowdog form came in, and two of those were on one transaction.
It took me longer to walk through the screens than it does to fill out the print form. Then the storekeeper still printed out a completed form for management confirmation and my signature.
The deal at the range/store was somewhat tedious.
The purchase at Gander with added corporate e and paper forms really dragged on, thought I never was going to get out of there with the hardware.
 
I have never bought a gun at Walmart.

I have never seen a gun that I wanted to buy at Walmart.

Sometimes I buy ammo at Walmart, unless there is no one behind the counter, it is not worth my time to wait.
 
Gunny, I congratulate you on your ability to remain calm and polite, in both the WalMart incident and the undeserved criticism you have received in this thread. Seriously, good work.
You don’t know how close the old Gunny in me came close to coming out. :evil::)
I try not to let small things upset me. Like I’ve said before, life’s to short to walk around with a stick up your butt.
 
having worked at a TLE once (the tire store under Walmart management), there were MANY, MANY times something was relabeled to a low, maybe ridiculously low price (Like BF 265/75/15 sets for $40 each), and its not a mistake, but a low manager has to approve the discount at the register, and sometimes they believe it to be a mistake, call a middle manager, who sees its not marked down in the inventory accounts, and refuses the discount. Sometimes a store manager comes in a refuses the discount. But the price drop WAS real, was approved at some legitimate level, in TLE's cases, a manufacturer discount on new stock, or a district manager culling inventory. Still have a pissed off, lied to customer, and the store knows this happens, but does not keep track, making this a sort of scam. They don't know those tires were %90 off, but they know hundreds of products are properly labeled and being marked up at the register. Most lower cost items are not disputed, but the bigger costs may be. Ultimately, making a scene and threatening to call Arkansas usually gets it through, but not always. But the big thing, demographically, people who get screwed at Walmart will NOT stop going there, so they don't have to stop.
 
I wonder why Walmart can't mark their firearms down and Cabelas can. Cabelas closed out all of their Howa rifles a few years ago. I happened to see it on their website so called right away and ask them to hold one. I purchased a .223 Mini for around $250. They didn't last more than a few days.

Walmart is living on borrowed time. Most everything in that store is imported from...........China!

As is everything in Target or just about any store.

If you think Walmart is living on borrowed time then you must think that we're headed for a depression. Walmart is the largest private employer in the US.
 
As is everything in Target or just about any store.

If you think Walmart is living on borrowed time then you must think that we're headed for a depression. Walmart is the largest private employer in the US.

I suspect the poster was referring to the "Amazon Effect" which is really making sales via the internet take off from their already impressive level. Actually, I think that if we had a really bad recession/depression, WalMart might actually fare better than many expect. As you point out, their a significant employer and will be a presence in many small communities where there's little else remaining. Folks in general stop spending on "stuff" and concentrate on reducing debt and increasing their nest egg/emergency funds. The type of essentials that Wally sells are necessities, which is why I believe they would have more staying power than Amazon in a severe downturn. In our economy, every dog has its day, Sears, WalMart and now Amazon. If WalMart can meet the challenges that Amazon poses, they'd be the first entity that I'm aware of to regain their position of market dominance.

And, as I meant to start with, hats off to Gunny's perseverance. I'm certain I'd have given up.

Jeff B.
 
The requirement for a certain level of manager to sell a gun is not necessarily wrong, but is counter-productive if such a person is not always available. I have had to wait some time at Academy for the same reason, getting the authorized manager over to the gun department. Why can't they be called early in the sales process to okay the deal so that they will show up before it is time to ring it up. And as for walking you out with the gun, that is just absurd.
 
Gunny you are a more even tempered man than me. I used to be too accommodating and mild mannered but since I've gotten older and don't have enough living time left, I have no patience for rude attitude from people who are supposedly making a living selling to the public. I let the old Army E-8 loose and show my arse loudly and don't stop at local mangers if they give me an attitude. I can understand a mislabeling of an item's price and wouldn't push the matter but when they lie and give me an attitude I don't tolerate it. I have called corporate headquarters numerous times when I have been treated poorly. I'm a very friendly and sociable person and don't come onto anyone in a rude manner. Our local Walmart doesn't man the firearms sales area like they should, in fact they don't man the store like they should in order to serve the customer in a reasonable amount of time. I purchased one firearm from Walmart many years ago and got a good deal on it but for the most part the store doesn't carry guns I'm interested in.
 
As is everything in Target or just about any store.

If you think Walmart is living on borrowed time then you must think that we're headed for a depression. Walmart is the largest private employer in the US.

Well, maybe not a depression but a serious adjustment to the cost of living. I know a lot of retirees and people in the lower income brackets shop at Walmart, Target, Sams Club, K Mart, and other stores that import a large portion of the things they sell from China.

You can't buy what's not on the shelves. Nor can you employ people to sell it. The cost of living is about to take a dramatic increase.
 
Well, maybe not a depression but a serious adjustment to the cost of living. I know a lot of retirees and people in the lower income brackets shop at Walmart, Target, Sams Club, K Mart, and other stores that import a large portion of the things they sell from China.

You can't buy what's not on the shelves. Nor can you employ people to sell it. The cost of living is about to take a dramatic increase.

I could take a pictures of all the $100k cars I see parked at Walmart. It just depends on where the Walmart is. Quinlan Texas isn't going to have many...other than Cowboy Cadillacs, but the Garland Texas Walmart parking lot is loaded with cars that cost more than my first house did.
 
at least you can buy guns at walmart. around here there are only about 4 in the whole state that even carry throwing clays, forget about guns or ammo. I asked one time and the blue smocked lady damn near had quadruplets in the isle.
Sort of the same here. Two wallmarts in my county. One sells ammo, the other has BP guns. Not sure about the Eastern part of the state.
 
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