I bought an SR22 pistol back in 2013. Somewhere around 2017 I found a good sale price on another magazine. While swapping out the flat base plate for the extended grip one, at the work bench in my basement, some small black plastic part went flying. I packed up the magazine and figured maybe I would find the piece someday. Since then I have set up a reloading room in my basement plus rearranged stuff down there, but never found it.
Last week I finally decided it was gone forever. I figured out that it is called a "magazine spring seat",, and gave Ruger a call. I was on hold about 20 minutes then a representative came on the line. I told her what I needed and that I had lost it. She asked for the guns serial number then had me hold a couple minutes. Upon reconnecting, she asked if it would be OK if she just sent me a whole magazine.I
I gave her my shipping info and hung up very satisfied. I got the magazine 2 days ago. Great first experience with Ruger customer service
Last week I finally decided it was gone forever. I figured out that it is called a "magazine spring seat",, and gave Ruger a call. I was on hold about 20 minutes then a representative came on the line. I told her what I needed and that I had lost it. She asked for the guns serial number then had me hold a couple minutes. Upon reconnecting, she asked if it would be OK if she just sent me a whole magazine.I
I gave her my shipping info and hung up very satisfied. I got the magazine 2 days ago. Great first experience with Ruger customer service