I made the mistake of buying a gun there once. The price was right, and I wanted it so I told the guy I wished to purchase the shotgun. I've done this more times that I can count, but I have never been put the wringer like this.
They have the standard legal form that is required, no problem there, but they also have a huge stack of company forms you have to fill out. No one seems to understand the paperwork very well, and I end up dealing with about 3 different people. I then have to take this paperwork over to a special desk, wait, wait, wait some more for what? I think I had to pay at this other desk for my background check, which I've never been charged for before. Eventually I am "allowed" to purchase the shotgun. I am then escorted out of the store by a manager, who is carrying the box with my shotgun in it. He kind of hands it to me in the parking lot like its a bomb, and scurries back into the store as if at any time I'm going to flip out and go nuts now that the evil shotgun is in my possession.
Funny thing is I had my .45 on my hip the entire time, so all the security protocols were for nothing. It took almost an hour to effect this purchase, and I left so mad I wasn't even glad about my purchase. I still shop there for some things, but nothing like a gun.
Similar thing happened when I tried to buy a canoe. It was another paperwork and legal nightmare. They actually register this thing like a boat! That also took a good hour. I think it was easier and faster to buy my truck than a freaking plastic canoe at Academy.