Part of the "diss" on Rugers was that they advertised a lot of their pistols and when the gun-buying public went to the shops to get them... they were all out... for months and months. Like video games, people line up to get the latest version of firearms, and when the company doesn't supply the demand... it gets ugly.
Being on backorder means you might as well be carrying a bag of rocks, and the gun public isn't very forgiving for poor designs or poor customer service. The SR-9's were hyped very loudly, but the company distributed enough of them to satisfy the initial surge of buyers... now, they're on recall... and despite the company "fixing" the problem, it's a hassle to mail off a gun, wait a week, and then make sure somebody is home to receive your gun back from UPS or Fedex.
Luckily, Ruger is an American company, and the shipment to "fix" your SR-9 isn't an international issue, or there would be an even bigger uproar... and a "business situation" for the company... which even the recall is (costly).
I've owned and shot Rugers for lots of years, and for the most part have enjoyed them. They aren't usually "pretty" guns, but solid and perform well... and are just now branching out into the "synthetics" market with their pistols... but I've already seen problems getting their new little .380 LCP at the local shops... so they aren't making the problem better by having hard to get guns advertised.
Ruger didn't make any friends in supporting the wrong political positlions, and operating a company that has it's customers standing on one side of the fence, and the company on the other is a
situation. Like anything else where the money is monumental, the voices of the customers gets drowned out from the corporate b-s that flows out to cover their butts on their recalls or non-performance.
I have mixed feelings about the company, because the one pistol I've bought new (at a high retail price) from them is now being recalled, and while I love the gun, it's a pain in the butt to have to deal with the recall. I've got another pistol from Smith and Wesson that's being repaired at their factory right now, so the process of "mail us your gun and we'll fix it" is getting a little old. I'd rather have something solid, like a Browning Hi-Power that's a proven, stable platform than one of the new toys out there with the plastic-man problems, and you'd think that manufacturers would recognize that gun buyers don't need "new" toys... just well made ones. Oh, yes, and "toys" they can find in the case at the gun shop when they go shopping...
WT