Man, I know what that's like. Turning in your good stuff and getting junk back I mean. The army can get it fixed, but that is something the arms room guy will put into action. If you are an SDM, you should be able to get another, no?
The tritium is in a vial, a gas. If that breaks, no more glow. It doesn't break easily though, it must have taken a good whack somewhere along the line. I had a buddy that broke the Aimpoint mount --in half! The Aimpoint, that thing didn't break though. Tougher than they look. I'm surprised the glass didn't break in your ACOG. On the other hand, perhaps the vial was already weak and finally gave out.
Depending on your NODs, if you have the 14's, you can mount that behind the Aimpoint. You can also use the head mount and get behind the sight. Not the easiest firing position, but it works. I've done this with ACOG's too. Try using your NODs and looking at the reticle you have now --if it is still dim with NODs on, you definitely lost the gas. This will also make it impossible to use with NODs.
To be honest, the ACOG as it is is probably fine, and I'd prefer it over the Aimpoint myself. The glow is only the best during daybreak and twilight (but those are the best attack times too). At night in total darkness, that PAQ4 or PEQ2A is your best friend. We used to shoot IR chemlights at night at 300m with those. They are VERY accurate --if you zero them right. Best to get them on paper at 25m, then zero them on steel targets at 300m with live rounds. Tracers can be helpful, but they aren't necessary.
The half life of tritium is 12 years give or take. I could be wrong, but I think the green stuff lasts the longest. Anyway, with a half life of several years, that means that it will be dim by half as much after that time --or rather, that half of the gas left will still be tritium gas. In about 20 years or more, you should still have 25% left. That is enough to make the reticle glow at night.