DaveInFloweryBranchGA
Member
I thought that would get your attention. Here's the story:
Last night when I was tired and shouldn't have been farting around, I was sizing some .223 brass in my new Lee .223 dies. I managed not to get enough case lube on one brass and of course, it stuck. I didn't read carefully the instructions and removed the decaapper clamp and banged away with a ballpeen hammer on the decapping pin, thinking I was doing right. This screwed up the decapping pin head, causing it to mushroom and before it was over and done with, I'd managed to break the decapping pin along with ruining the threads on the decapping pin clamp. I was definately a genius last night late. Sad thing was, I knew better and have a case removal tool, plus Lee has good instructions on how to remove one of these things.
I called Lee today, fully expecting to have to pay for the two parts, since I didn't spend big money to buy parts twice. My call was answered by a sweet soundling lady with a midwestern accent. I told her my name, told her I was looking for some help and that I'd managed to tear up the two parts and that it was my fault. She asked me what caliber and then she and I confirmed what two parts were the problem. She then asked my name and address. After she got those, she said: "Ok, we'll be shipping both parts out today, no charge." I said: "Well that's darn nice of you, I appreciate that, thank you." And I meant it.
Amazing something so inexpensive has a "zero BS" warranty. The first person to answer the phone helped me, sent me parts and it took all of 2 minutes, tops.
As an aside, I now have Lee dies in .223, 30.06 and .303 Brit. I'm happy with all of them. They're kinda homely outside, but easy to adjust and quite smooth on the inside so far. I'm pretty happy with my purchase choice.
Regards,
Dave
Last night when I was tired and shouldn't have been farting around, I was sizing some .223 brass in my new Lee .223 dies. I managed not to get enough case lube on one brass and of course, it stuck. I didn't read carefully the instructions and removed the decaapper clamp and banged away with a ballpeen hammer on the decapping pin, thinking I was doing right. This screwed up the decapping pin head, causing it to mushroom and before it was over and done with, I'd managed to break the decapping pin along with ruining the threads on the decapping pin clamp. I was definately a genius last night late. Sad thing was, I knew better and have a case removal tool, plus Lee has good instructions on how to remove one of these things.
I called Lee today, fully expecting to have to pay for the two parts, since I didn't spend big money to buy parts twice. My call was answered by a sweet soundling lady with a midwestern accent. I told her my name, told her I was looking for some help and that I'd managed to tear up the two parts and that it was my fault. She asked me what caliber and then she and I confirmed what two parts were the problem. She then asked my name and address. After she got those, she said: "Ok, we'll be shipping both parts out today, no charge." I said: "Well that's darn nice of you, I appreciate that, thank you." And I meant it.
Amazing something so inexpensive has a "zero BS" warranty. The first person to answer the phone helped me, sent me parts and it took all of 2 minutes, tops.
As an aside, I now have Lee dies in .223, 30.06 and .303 Brit. I'm happy with all of them. They're kinda homely outside, but easy to adjust and quite smooth on the inside so far. I'm pretty happy with my purchase choice.
Regards,
Dave
