GHinNH
Member
I bought a 92X RDO FR 11/11 and immediately registered it with Beretta and filled out the form for a "free" optics mounting plate. I'm still waiting....
I have emailed multiple times and been totally ignored with zero response each and every time.
The guy I was talking to said he was going to check with the manager to see what's going on, and when he came back he had a entirely different attitude and said "we don't have enough new owners to justify sending out the redemption code yet" (?!?!) "we aren't just going to send them out for only 20 people" and that I would get the code emailed to me by the following Monday. I'm still waiting...
I called again yesterday and was on hold for so long it sent me to some generic voicemail, so I emailed again. I'm still waiting...
I gave up waiting shortly before Christmas and ordered one from the estore and even with the holiday I had it in a week. That does not mean that I shouldn't still get the plate promised me when I purchased the pistol.
I went from excited, to worried, then annoyed and now I'm pretty cheezed off.
NO I have not been rude, jerky or demanding or anything else despite my angry frustration at being totally ignored and dismissed. I just want what I was promised in a timely manner. If they cannot or will not do that at least tell me. It has left a very very bad taste in my mouth.
Pretty poor showing from a multi million dollar company founded in 1526, and I'm still waiting...
I have emailed multiple times and been totally ignored with zero response each and every time.
The guy I was talking to said he was going to check with the manager to see what's going on, and when he came back he had a entirely different attitude and said "we don't have enough new owners to justify sending out the redemption code yet" (?!?!) "we aren't just going to send them out for only 20 people" and that I would get the code emailed to me by the following Monday. I'm still waiting...
I called again yesterday and was on hold for so long it sent me to some generic voicemail, so I emailed again. I'm still waiting...
I gave up waiting shortly before Christmas and ordered one from the estore and even with the holiday I had it in a week. That does not mean that I shouldn't still get the plate promised me when I purchased the pistol.
I went from excited, to worried, then annoyed and now I'm pretty cheezed off.
NO I have not been rude, jerky or demanding or anything else despite my angry frustration at being totally ignored and dismissed. I just want what I was promised in a timely manner. If they cannot or will not do that at least tell me. It has left a very very bad taste in my mouth.
Pretty poor showing from a multi million dollar company founded in 1526, and I'm still waiting...