Vonderek
Member
- Joined
- Jul 9, 2006
- Messages
- 1,538
I've had a case of the "dropsy's" especially with my Buck Vantage Pro which is my usual EDC. I dropped it shortly after buying it a few years ago and it knocked the blade pivot off-center. I contacted customer service, sent it in and they sent me a new one. Nice.
Well, soon enough that one hit the floor also with the same result....blade pivot knocked off center. For the past couple of years, every day when I used the knife I would be pissed at myself as I opened and closed it and the blade scraped against the liner.
Having a few tools but little sense I decided to try to see what I could do on my own. Got the scales off but then stripped the torx head on the blade pivot. I sent the whole thing back to Buck and knowing I voided the warranty I sent it with a note explaining that the damage was my fault and please tell me what it would cost to fix. A couple of weeks later I went to mailbox and there was my knife. All fixed, free of charge. Nice work Buck!
Well, soon enough that one hit the floor also with the same result....blade pivot knocked off center. For the past couple of years, every day when I used the knife I would be pissed at myself as I opened and closed it and the blade scraped against the liner.
Having a few tools but little sense I decided to try to see what I could do on my own. Got the scales off but then stripped the torx head on the blade pivot. I sent the whole thing back to Buck and knowing I voided the warranty I sent it with a note explaining that the damage was my fault and please tell me what it would cost to fix. A couple of weeks later I went to mailbox and there was my knife. All fixed, free of charge. Nice work Buck!
). Sent it back with a note stating I would be glad to pay for the repairs, that it was my fault, few days later I received a repaired knife and a little smiley face note. That made me a long time Buck customer.
