cabelas gun guys! sheesh!

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Never had a problem at the KCK store, but I know what I’m there to buy and don’t ask opinions of the staff. Yes, the paperwork takes awhile but I know that and always plan an hour if I’m planning a firearm purchase. Prices are generally competitive with all the LGS in the area on almost everything. It happens to be the best place available for most reloading supplies if I don’t use mailorder. But then, the LGSs in my area are sadly lacking in any reliable reloading stock.
 
It's the retail experience. Some are good and some are bad. Just depends.
Unless it's a place I'm familiar with and have confidence in, I don't have big expectations.
 
This and other gun forums are full of these "dumb guy at the gun counter" threads. Their count must be right up there with "what gun for bear". Both of those types of threads ends up with similar results.


none.
 
I've never had any experience with Cabela's gun counter guys because I'll stroll past the counter and see what they have, then if I see something I would like to handle to see if the grip and balance are a fit for me, I'll wait behind the customer who's already at the counter and after 10 minutes I give up.

I won't wait any longer just to handle something, I'd rather go to a gun show and possibly score a deal on something than deal with the time waster that is Cabela's.

Now, Dick's I do have experience with their counter guys and it's a toss up. The older guys are smarter, the guys in their 20's are dumber than a box of rocks. Thankfully there's never a line at the Dick's counter, but all they have is generic budget bolt actions, shotguns, and some lever actions... all stuff I could go to my local gun store and handle while having more intelligent conversations and possible stumble across something used that was recently brought in that interests me.

If Dick's would get into handguns, which they never will because they're a "sporting" store and I guess handguns aren't sporting even though handgun shooting is an Olympic event, I would be more interested in stopping there more than once a year on Black Friday.
 
I have bought guns at Cabela's but much prefer Mom and Pop stores, several of which know me quite well (and still sell to me!). I build points on my Cabela's CC and use that for bullets mostly. I don't depend on salespeople's advice on anything unless I know the person.
 
Man I haven't been in a dicks sporting goods in years for anything because its mostly junk! Dunhams is about the same way too I haven't been in there in forever and not really a fan because no one is ever at the counter and when you want to see a handgun its got a huge trigger lock on there they wont take off for anything and even when purchasing they wont let you handle it unless its got a lock on it and then they take your drivers license cause I guess they are scared your going to run away with it.
 
The people behind the counter at the Cabelas in Allen, Texas behaved just like the ones the OP was describing. The times I tried to buy a gun there, I couldn't get anyone to help me.

On the other hand, while it existed, the guys behind the counter at the Frisco, Texas, Gander Mountain were pretty good. They weren't experts and I didn't always agree with their opinions, but I never heard them say something that was demonstrably wrong.

And the guys behind the gun counter at the Frisco Academy have likewise had good general knowledge and a great willingness to be helpful. And even when the guy clearly thought I was making a mistake with one purchase (you could see it in his body language) he didn't argue, although he did ask some pointed questions that had I been using any criteria other than "what's the lowest price" would have helped me make a different decision.

The Cabelas in Allen is ridiculous. They always looked at me looking at the used guns like I was a thief while letting idiots point rifles at each other going "bang,bang". I don't go there anymore.

I never went to GM.

The Academy in East Frisco is a mile from my house. There used to be a younger, heavy set guy working behind the gun counter that was fairly knowledgeable but I haven't seen him in a while. I generally avoid the gun counter there because they don't have what I want. Ammo is reasonable but limited.
 
The Cabelas in Allen is ridiculous. They always looked at me looking at the used guns like I was a thief while letting idiots point rifles at each other going "bang,bang". I don't go there anymore.

I never went to GM.

The Academy in East Frisco is a mile from my house. There used to be a younger, heavy set guy working behind the gun counter that was fairly knowledgeable but I haven't seen him in a while. I generally avoid the gun counter there because they don't have what I want. Ammo is reasonable but limited.
ours used to have someone standing there watching the used gun racks. I thought I would quit in an hour just standing there for however many hours.
 
Complaining about lousy service here won't solve the problem. Everybody has a boss, the clerk has a boss, the clerk's boss has a boss and so on up the ladder. You don't have to get ugly and show your ass when you confront the clerk's boss but firmly state the problem and then ask for his business card and his boss's name. Keep climbing that ladder politely but firmly stating the problem and it will amaze you how quickly things will improve. Unless the CEO of Bass Pro Shop reads this forum nothing will happen. Some years ago I had a problem with Charter cable, multiple visits by the service man never solved the problem. I called the corporate headquarters and spoke with the customer service office letting them know I was completely unsatisfied with their service personnel. The next day the regional manager and the local manager called and assured me that the problem would be corrected. That night a service man climbed over a mile of telephone poles cleaning corroded connections. I had excellent reception after that. Since then I always call for a manager when I have a problem with the employees of an establishment that don't treat me properly. It will surprise you how quickly the situation will improve. If the manager doesn't help, call his boss.
 
I have found three main types that work there. Young hot rods that think they know everything and are all tactical; guys who transferred over from shoes, yesterday; and older guys who know something but are burnt out from dealing with silly customers....
 
I have little use for them, to join the complaining hit parade.

1. They had a SW 632 marked as a 22 LR, why I ask? It's a 327 mag. NO - they sez, the model 63 is 22 LR (true) and the third digit of 2 is just a code for a newer model of the 22 LR gun. Well, the buyer will be surprise when he or she puts a 22 in that cylinder.

2. I hear a guy wanting to buy a pump shotgun as the racking will scare away the bad person. He also wants blanks in case racking isn't scary enough. Well then, the clerk says - you need some rubber buckshot. I try to say something but get death stares from both.

3. They had an advertised through brochure and online sale on SW ARs for a good price. So off I go and they had none. No rain checks. The clerk tells me that they only had FOUR of them for the entire USA. Thus, it was a bait and switch. I had a bitter online conversation with them about that. They denied it was bait and switch (only 4 for the whole country). Think they would make it right by getting one for me. NOPE. I see now that their ads say check with the store before going there. Guess they got flack for it.
 
Complaining about lousy service here won't solve the problem. Everybody has a boss, the clerk has a boss, the clerk's boss has a boss and so on up the ladder. You don't have to get ugly and show your ass when you confront the clerk's boss but firmly state the problem and then ask for his business card and his boss's name. Keep climbing that ladder politely but firmly stating the problem and it will amaze you how quickly things will improve. Unless the CEO of Bass Pro Shop reads this forum nothing will happen. Some years ago I had a problem with Charter cable, multiple visits by the service man never solved the problem. I called the corporate headquarters and spoke with the customer service office letting them know I was completely unsatisfied with their service personnel. The next day the regional manager and the local manager called and assured me that the problem would be corrected. That night a service man climbed over a mile of telephone poles cleaning corroded connections. I had excellent reception after that. Since then I always call for a manager when I have a problem with the employees of an establishment that don't treat me properly. It will surprise you how quickly the situation will improve. If the manager doesn't help, call his boss.
I wasn't the one he was selling the firearm too so no real issue and also I'm not one for getting someone who probably took that job because its all the could find as a lot of our manufacturing jobs are shutting down fired over something so petty. Now the guy who ignored me for 8minutes and then ran in the back room and kept looking out the door at me and 2 other customers and sent a kid who told me he wasn't allowed to help me cause he was new but obviously knew more than half the store and the other two kept looking out at him and then when I asked about a Marlin 45-70 and asked for one in the back that didn't sound like a tin can or have a serial number dating the gun back several years he snatched it from me and says he's not going to price match it cause its less than their cost and walked away. I wanted to complain on that guy but that just kept me from spending money at that store and he's not there anymore from what I've seen.

Now if there was some safety issue such as the guy telling the customer last night he could shoot 380 in 9mm cause its the same which I've heard people say or something else like that I would have asked for a manager so the customer didn't get hurt or ruin their firearm. I posted this not hoping the president of bass pro would read it but just as a laughing thing cause I couldn't believe what I was hearing.
 
I have only purchased one firearm from Cabelas, at our recently opened Albuquerque store. It was a pleasant experience. The counter guy was helpful to the right extent. Since it was obvious what I wanted, and that I had done my homework, he didn't blow any smoke. He took me to the guys who took care of the electronic 4473 and their other checks. It didn't take any time at all. Not only was this gun available when I couldn't find it anywhere else, it was also very well priced. The additional 5% military discount and Cabelas bucks that I earned only helped to sweeten the deal.
 
I drove 2 hours to a Cabelas last night to pick up a rifle I was interested in. I called first to ensure that they had the gun in stock before I left home. When I got there, the "evening shift" was a little busy and couldn't find the gun. The guy seemed confused and it took a while, but it all worked out. My first time at a Cabelas. Got a good deal and the 5% veterans discount was a nice bonus.
 
I drove 2 hours to a Cabelas last night to pick up a rifle I was interested in. I called first to ensure that they had the gun in stock before I left home. When I got there, the "evening shift" was a little busy and couldn't find the gun. The guy seemed confused and it took a while, but it all worked out. My first time at a Cabelas. Got a good deal and the 5% veterans discount was a nice bonus.
Whatever you do don't count on their website to tell you if they have something cause I've checked online and says in stock in store to arrive and they don't have the item.
 
I buy a lot of stuff from Cabela's. Do your own research, wait for a sale, and you can find some decent deals.

Just picked up 1000 bullets an 1000 primers last weekend.

Personally I don't EVER rely on gun counter folks to know what they are talking about. I've had experiences and terrible ones in chain and LGS's equally.
 
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I guess we're fortunate here, because our Cabelas is pretty good. OP, it sounds like you've had quite a few bad experiences with your Cabelas. We have LGS' here where I've had bad experiences, and I just stay out of them. It saves me the aggravation of what I know is going to be a bad experience.
 
Now the guy who ignored me for 8minutes and then ran in the back room and kept looking out the door at me and 2 other customers and sent a kid who told me he wasn't allowed to help me cause he was new but obviously knew more than half the store and the other two kept looking out at him and then when I asked about a Marlin 45-70 and asked for one in the back that didn't sound like a tin can or have a serial number dating the gun back several years he snatched it from me and says he's not going to price match it cause its less than their cost and walked away.

Poorly informed sales clerks are almost as aggravating as trying to read run-on sentences full of gibberish. Not trying to be a jerk, just trying to say, "no one is good at everything, but everybody is good at something". We all have failings or short comings, but it does not mean we are a failure. Everyone was a newbie once, and many oldies aren't much better. So many of these "dumb guy at the counter" threads turn into an excuse for others to attempt to show their superior knowledge. I've found over the years that sometimes informing in a constructive way works better than blatant criticism. Like this post.

Time to move on.
 
I guess we're fortunate here, because our Cabelas is pretty good. OP, it sounds like you've had quite a few bad experiences with your Cabelas. We have LGS' here where I've had bad experiences, and I just stay out of them. It saves me the aggravation of what I know is going to be a bad experience.
Its really only the gun counter. Gun library people are always helpful and somewhat knowledgeable and fishing it good too, archery is iffy they kind of put a bad taste with me when i purchased 6 very expensive arrows and waited a week for the inserts they put in to dry and 3 arrows into my 3d target pulled field point and insert out so i went back to the store and explained to the archery guy what happened and was told what do you want me to do? I said i don't know but now I've got $70 in arrow i cant use cause someone either didn't glue them in or used the wrong glue. I also cant find inserts anywhere for these arrows so im kind of screwed. Either fix them or give me new arrows. Low and behold he had a box full of inserts and grabbed a bottle of glue of the shelf. Never had an issue afterwards.

I think we get the short end of the stick due to it being right in the middle of an upper class to very upperclass town. I do notice that when i go to a store more in the country their workers actually hunt, shoot, reload, etc. It kind of makes me wonder if anyone at this store has actually touched or owned a gun before working there.
 
Poorly informed sales clerks are almost as aggravating as trying to read run-on sentences full of gibberish. Not trying to be a jerk, just trying to say, "no one is good at everything, but everybody is good at something". We all have failings or short comings, but it does not mean we are a failure. Everyone was a newbie once, and many oldies aren't much better. So many of these "dumb guy at the counter" threads turn into an excuse for others to attempt to show their superior knowledge. I've found over the years that sometimes informing in a constructive way works better than blatant criticism. Like this post.

Time to move on.
Yeah that was a run on sentence. :) Most the time i'm on my phone and its a little hard with oven mitts for hands to hit every button. I never claimed to have superior knowledge cause who knows maybe certain handguns cant shoot HP but when it sounds dumb, 99.9% of the time it probably is. My point to the post is what if one day the "uninformed newbie" tells someone something that will get them seriously hurt? Should I have walked over and said look what your telling the customer is completely wrong and started issues in the store? Probably not cause it wasn't a safety issue. Now, had i heard some crap like you can shoot a 380 in a 9mm cause its the same i would have spoken up.

I gave criticism because anyone with just a hair of firearm knowledge would know it doesn't matter one bit HP, RN, FN, etc in a gun unless the HP is +p or +p+. Should the customer be informed? Yes. should the person selling the firearm to someone who probably has never owned one before and possibly had an issue like an armed robber kicking in his or her door and now they want to defend themselves and figure okay, someone actually gives this guy a paycheck and entrusts him to sell firearms of all things maybe he would have at least 50% knowledge for the job he is being paid to do. I really don't blame the counter guy i blame cabelas corporation for not paying their employees a decent wage to get more knowledgeable people or providing at least some sort of training instead of sell, sell, sell so we can build our giant extravagant stores.

I was asked by a friend to work with him doing landscaping, general maintenance, etc for a large housing development and not knowing how to run equipment, plant trees, flowers, etc I did everything in my power to learn what i was going because i was being paid to do it and took pride in making sure i earned that paycheck. I don't know squat about fishing and if i got a job in the fishing dept i would do as much research as possible and if i didn't know i wouldn't B.S. my way through it to sell the customer something. I would kindly advise them i do not know and attempt to find a worker who did.

Oh and ...,,,!!!::""':;() I included all the proper punctuation marks please insert in my run on sentences or any i missed on here. :) Just joking! :)

I will also ask this be shut down so we don't offend anyone else.
 
Ever fired a S&W Model 52 with .38 Spl. HP? :p
Nope but please enlighten me what the issue would be? Being serious here, not a jerk. I'm always open to learning and learn a lot from this forum.

My hair of research from wiki and firearm knowledge tells me that it must only fire a wadcutter so a long nose profile bullet wouldn't work in that gun. TBH i have never hear of a auto that fired rimmed type cartridges and if i ever came across one i would be hammered the google tool or here to find out info.

Now if you handed me that walther from cabelas i would say eh, 9mm nothing special but if i was handed a 38spl semi auto it would sit in the box until i did research so as to not hurt myself or others. Just like with my reloads. No one shoots my reloads except me because while i feel comfortable making them, shooting them, etc im no expert therefore; i don't want someone else possibly being hurt by saying yeah, have at it.
 
Nope but please enlighten me what the issue would be? Being serious here, not a jerk. I'm always open to learning and learn a lot from this forum.
It is a semi-automatic Bullseye Target pistol chambered for .38 Spl. Wadcutters only. Sometimes just a hair of firearms knowledge is not a good thing. There are exceptions to many 'rules', and knowing them can be profitable, or at least less dangerous.
 
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