I have a different Cheaper Than Dirt problem
I came to this forum to start a thread about a despicable Cheaper Than Dirt practice, and find there was already an active thread!
I know a lot of you guys like the online merchant, Cheaper Than Dirt. I wanted to like them, but couldn't. Why?
1) About a year ago, on my first order, the shipping was way too expensive. They were clearly making money on shipping. I know it's the total price that counts and if the merchandise is cheaper than dirt, it'd still be a good deal, but the prices seemed about the same as other online discount suppliers. I still hate getting gouged on the shipping even if the merchandise cost is low. They must have had a lot of complaints, because I noticed they now advertise that you only pay the shipping rate chart price for shipping, as if they're doing you a big favor by not ripping you off.
2) I received the item and the quality was very disappointing. It looked cheap, was made from inferior materials that wouldn't last very long, and was typical of the low quality Chinese import that it was. It was useless to me.
3) I returned the item but of course, they don't refund their overpriced shipping. To the best of my memory, the shipping was about $11, and my return shipping was about $2, so I was out about $13, about the cost of the item, to try an inferior product I didn't want.
4) Then my mailbox is stuffed with CTD catalogs. I call and ask to be removed from their customer list so I stop getting catalogs I don't want and they tell me the usual bit about the catalogs being pre-printed and it'll be about six weeks. It was, and then some. I continued to get catalogs, and after a reasonable time I called back a couple of times and eventually the CTD catalogs stopped. I was suddenly getting a lot of other catalogs I didn't want, selling hunting stuff, outdoor stuff, exotic knives, etc. I can't prove it, but based on the timing I suspect that CTD sold or leased my information. It's a common but despicable practice.
5) I received a spam from CARE.org.
Dear Bruce,
I’m Helene D. Gayle, president and CEO of CARE, and I want to be the first to welcome you to the CARE online community. By joining CARE, you have taken a bold first step toward eradicating poverty and improving women’s lives around the world.
I apparently took that "bold first step" by giving my personal info to Cheaper Than Dirt, because that spam was sent to an email address that I only gave to Cheaper Than Dirt. It was CheaperThanDirt@<my company>.com.
I called Cheaper Than Dirt AGAIN, and they looked up my account by my last name and zip code, so I was definitely on their customer list. They supposedly marked my personal info as personal (duh!) so they wouldn't sell it any more.
I again asked to be completely removed from their customer database to avoid any future problems with my personal info like the several that already occurred, that I had so far been unable to correct in any meaningful manner. I was told that she'd ask her supervisor if there was any way to do that. In other words, don't count on it.
IF YOU VALUE YOUR PERSONAL INFORMATION, DO NOT GIVE IT TO CHEAPER THAN DIRT."
I'm still receiving spam to the CheaperThanDirt email address. I can easily tell the mail server to delete it so I never see it, and I will, but I just wanted the rest of you guys to know that Cheaper Than Dirt sells your email address to spammers.