I had a CZ 75 that had some issues. Below was from a previous thread:
Following comes from 2 CZ Warranty Logs:
1st DEFECT/COMPLAINT
Failure to Fire (hammer would not drop)
DESCRIPTION OF REPAIR
Firing pin block lever was getting caught. Milled out ejector block where firing pin block lever was getting pinched. Beveled sear to help with hammer release.
2nd DEFECT/COMPLAINT
HAMMER FALLS BUT IT LIGHT STRIKES 2ND TIME IN
DESCRIPTION OF REPAIR
Replaced hammer, Beveled disconnector, installed RAMI Firing Pin Spring, Test Fired Good.
I then took the pistol to the range, where it suffered more light strikes.
I wasn't sure how that the CZ Customer service was going to react to my call. I didn't want to have to ask for a new pistol, but at the end of the day I had one of the very few problem guns that they had put out.
I didn't have to even ask. Matt in Customer Service told me immediately that they would simply replace the pistol. Fed Ex label sent via email (like the other times). Approximately 10 days later Fed Ex delivers a brand new 75 Compact.
Just wanted to share my experience. I bought the CZ based on the company's reputation and forum views. I will buy CZ again for not only the product, but the solid customer service backing their firearms. Philoe
Following comes from 2 CZ Warranty Logs:
1st DEFECT/COMPLAINT
Failure to Fire (hammer would not drop)
DESCRIPTION OF REPAIR
Firing pin block lever was getting caught. Milled out ejector block where firing pin block lever was getting pinched. Beveled sear to help with hammer release.
2nd DEFECT/COMPLAINT
HAMMER FALLS BUT IT LIGHT STRIKES 2ND TIME IN
DESCRIPTION OF REPAIR
Replaced hammer, Beveled disconnector, installed RAMI Firing Pin Spring, Test Fired Good.
I then took the pistol to the range, where it suffered more light strikes.
I wasn't sure how that the CZ Customer service was going to react to my call. I didn't want to have to ask for a new pistol, but at the end of the day I had one of the very few problem guns that they had put out.
I didn't have to even ask. Matt in Customer Service told me immediately that they would simply replace the pistol. Fed Ex label sent via email (like the other times). Approximately 10 days later Fed Ex delivers a brand new 75 Compact.
Just wanted to share my experience. I bought the CZ based on the company's reputation and forum views. I will buy CZ again for not only the product, but the solid customer service backing their firearms. Philoe