At best, it means that a lot of guys look kind of like Captain K. I recall though that , I never did LIKE Captain Kangaroo. In retrospect, he was probably a fine entertainer who diserved more from me. But back then I though he was a silly old dipstick. I was upset when I found out that he was actually a young guy dressed up to look like somebody's funny uncle. I figured he would probably be around for like ever.
Dealers with attitude
- Thread starter SsevenN
- Start date
- Status
At best, it means that a lot of guys look kind of like Captain K. I recall though that , I never did LIKE Captain Kangaroo. In retrospect, he was probably a fine entertainer who diserved more from me. But back then I though he was a silly old dipstick. I was upset when I found out that he was actually a young guy dressed up to look like somebody's funny uncle. I figured he would probably be around for like ever.
pbearperry
Member
Bad gun dealers
I too have had experiences with gun dealers with attitudes.However,I personally know 2 guys that are small dealers and they tell me all kinds of stories about customers.In defense of dealers,or anyone who has to deal with the public,they have my sympathy.The idiot per capita count has really grown the last few decades.There are a lot of folks out there that think they are the sharpest knife in the drawer and they can wear your patience thin believe me.:banghead:
I too have had experiences with gun dealers with attitudes.However,I personally know 2 guys that are small dealers and they tell me all kinds of stories about customers.In defense of dealers,or anyone who has to deal with the public,they have my sympathy.The idiot per capita count has really grown the last few decades.There are a lot of folks out there that think they are the sharpest knife in the drawer and they can wear your patience thin believe me.:banghead:
Ohio Rifleman
Member
I'd just walk out and take my business elsewhere. They aren't doing you a favor by serving you, you're doing THEM a favor by purchsing from them. If someone was rude or belittling to me (I'm only 20, so that's a possibility) I wouldn't hesitate to walk out. Plenty of gun shops out there.
Visit Enumclaw, Washington. Go downtown and visit a tiny family owned place called "Tuttle's Gun Shop". Not only will you find a rude person behind the counter but you will get really bad service, sticker prices 20% higher than the highest priced competitor, and shoddy merchandise. But, that's only if you get into the store in the first place. That store has the most schitsophrenic hours you can imagine. I've always wondered why they never sell anything.
alligator94
Member
There was a gun store around me that treated everyone badly. The bad thing was they were the only game in town. After having bad service twice (anyone can have a bad day) I never went there for anything. Everyone I knew had similar experiences there. Luckily a new gun store opened about twenty minutes away, and wouldn't you know the first one closed three months later. Vote with your wallet.
Desertscout
Member
Well, let's see where to start here...
First off, it was my shop and I apologize for way you were treated although I don't think it was as bad as you're making it out to be. I will apologize but you need to understand this... my wife has been literally on death's doorstep for the last nearly 2 years. She has had a number of ailments due to complications from diabetes including having her stomach removed. She usually starts and ends her day with a session of throwing up and/or diarhea. Many time shes up as amny as 10 times during the night. After all this got somewhat controllable, she was diagnosed with epilepsy which really turned her upside down. She is on numerous medications, is constantly out of breath and lives with idea that she may have a seizure at any minute. Finding the right medicine for the seizures is difficult because of the absorption problems due to not having a stomach. I don't put this out as an excuse for the way you were treated but maybe at least some of you may understand how difficult life is for her.
I haven't read all of the posts in this thread because they are, for the most part, irrelevant. Some of you are giving negative advice to someone that you don't know about something that you don't know anything about. In other words, you weren't there so I wouldn't be too quick to knock us.
My wife loves working here but after this, her time here is going to be limited and even then, mostly when I am here. To let everyone else know, we have the very best reputation for training, products, service and customer service in the Four Corners region, bar none. We have stacks of written and video testimonials to that effect.
SsevenN, let's look at a couple of the comments that you made here.
I would suggest that maybe you step back, take a deep breath and see if things were REALLY that bad. We have a total of 2 unhappy customers in the last 5 years and you're one of them. Regretfully, my wife caused them both and she will no longer be left here alone unless her condition changes dramatically.
I will refund your transfer fee if you will come down to the shop when I am here.
We are the last true gun shop left in NW NM. We are the type of old shop where folks just come to visit, sit down, drink coffee, read gun mags and ask advice. We are the type of shop that most of you wish your local shop was like. I would ask that you make an attempt to forgive her for her downfalls right now and I will keep her out of here as much as possible.
First off, it was my shop and I apologize for way you were treated although I don't think it was as bad as you're making it out to be. I will apologize but you need to understand this... my wife has been literally on death's doorstep for the last nearly 2 years. She has had a number of ailments due to complications from diabetes including having her stomach removed. She usually starts and ends her day with a session of throwing up and/or diarhea. Many time shes up as amny as 10 times during the night. After all this got somewhat controllable, she was diagnosed with epilepsy which really turned her upside down. She is on numerous medications, is constantly out of breath and lives with idea that she may have a seizure at any minute. Finding the right medicine for the seizures is difficult because of the absorption problems due to not having a stomach. I don't put this out as an excuse for the way you were treated but maybe at least some of you may understand how difficult life is for her.
I haven't read all of the posts in this thread because they are, for the most part, irrelevant. Some of you are giving negative advice to someone that you don't know about something that you don't know anything about. In other words, you weren't there so I wouldn't be too quick to knock us.
My wife loves working here but after this, her time here is going to be limited and even then, mostly when I am here. To let everyone else know, we have the very best reputation for training, products, service and customer service in the Four Corners region, bar none. We have stacks of written and video testimonials to that effect.
SsevenN, let's look at a couple of the comments that you made here.
Yes, did you expect otherwise? I am back from my trip and I would be happy to apologize to you personally if you want to came back down here.
I really doubt that she said that but I suppose it is possible in view of her condition. She looked almost nowhere because all transfers get put in the same place and it doesn't take long to see if there's one there. We have had the same mail lady for nearly 3 years and she has ALWAYS, no exceptions, brought packages inside for us. We didn't know she was out and I reckon my wife didn't think to look on the mailbox outside. We have never had to since we moved the store to it's present location.
This, my young friend, is nothing but BS. I am the one that suggested to her over the phone that she look in the mailbox. She walked out and checked while I was on the phone with her and found it. Certainly our oversight and I can assure you that it will never happen again. Again, I apologize.
I'm sorry Bud but this is more fabrication on your part. There were no more guns in there and nothing else was neglected. One and only one gun was affected and, unfortunately, it was yours.
You know, you are blowing this up to a point that is starting to make you look a little immature. No, the gun wasn't even here for 5 days. It arrived after noon on the 24th and you picked it up on the 28th. It sat in a secure, locked Postal box for 3.5 days, one of which was a Sunday. Having to wait 3 days is not the end of the world. Had I been here, it would have been less but you still may not have gotten on the 24th. We don't drop everything we're doing just to log in one gun so you can have it the minute it gets dropped off. My biggest regret is the way you were talked to and I cannot apologize for that enough.
I would suggest that maybe you step back, take a deep breath and see if things were REALLY that bad. We have a total of 2 unhappy customers in the last 5 years and you're one of them. Regretfully, my wife caused them both and she will no longer be left here alone unless her condition changes dramatically.
I will refund your transfer fee if you will come down to the shop when I am here.
We are the last true gun shop left in NW NM. We are the type of old shop where folks just come to visit, sit down, drink coffee, read gun mags and ask advice. We are the type of shop that most of you wish your local shop was like. I would ask that you make an attempt to forgive her for her downfalls right now and I will keep her out of here as much as possible.
Desertscout
Member
Loop,
We took over the building that Big Bear used to be in 3 years ago. Big Bear closed in 2003.
I'm pretty sure that we are the only REAL gun shop in the Farmington. There are lots of pawn shops that sell guns but guns are all we do. We also train more CCW students than anyone in the state. We have people travel from all the surrounding states to train here because of our (up until now) spotless reputation. We have 17 different firearms related classes including instructor classes. Our Glock rep tells us that we are also the biggest Glock dealer in the state. We didn't get this way by treating customers rudely.
We took over the building that Big Bear used to be in 3 years ago. Big Bear closed in 2003.
I'm pretty sure that we are the only REAL gun shop in the Farmington. There are lots of pawn shops that sell guns but guns are all we do. We also train more CCW students than anyone in the state. We have people travel from all the surrounding states to train here because of our (up until now) spotless reputation. We have 17 different firearms related classes including instructor classes. Our Glock rep tells us that we are also the biggest Glock dealer in the state. We didn't get this way by treating customers rudely.
Ratzinger_p38
Member
My guess (esp for us young folk) they are probably used to alot of suspicious types asking about the 'cheapest' 'smallest' etc they can get their hands on. A gun shop in Springfield Ohio was like that with me at first, but after I went in a few times (and almost all of my business with them related to the M1 Carbine or M1 Garand) they were fine with me.
Last time I was in this particular shop, trading M1 Carbine parts with one of the workers there, and a couple of guys, maybe 20 years old or so, kept asking about 'whats the cheapest and smallest gun you guys have?' and then they proceeded to go on and on about how they didnt have any good ID (one guy claimed to have only a passport - even though he was born in Ohio and said he had never been out of the country). Needless to say, the clerks were wary of this. I suspect this has happened more than once.
So for some of us, I understand the cautious attitude. Some posts have described outright rudeness, though, that I would not tolerate.
Last time I was in this particular shop, trading M1 Carbine parts with one of the workers there, and a couple of guys, maybe 20 years old or so, kept asking about 'whats the cheapest and smallest gun you guys have?' and then they proceeded to go on and on about how they didnt have any good ID (one guy claimed to have only a passport - even though he was born in Ohio and said he had never been out of the country). Needless to say, the clerks were wary of this. I suspect this has happened more than once.
So for some of us, I understand the cautious attitude. Some posts have described outright rudeness, though, that I would not tolerate.
tinygnat219
Member
Desertscout,
My sympathies to you and yours. I hope things go better for you. Personally, I wouldn't have been so nice to the guy who has been so whiny.
My sympathies to you and yours. I hope things go better for you. Personally, I wouldn't have been so nice to the guy who has been so whiny.
BENELLIMONTE
member
I occasionally get an attitude from the gun sales guys at Cabellas. The gals are always pleasant though!
For the record I want to apologize for the border line slander of Deerscouts shop, I allowed my single experience to generate a false image in my mind, and inadvertantly in some of yours, about his shop. Me and Deerscout talked and it just goes to show what a little bit of communication can do, and what a little bit of bad timing can get you.
Anyway I wanted to put out a general thank you to all involved in what I feel is a great thread. Not only were there stories shared, but lessons learned!
And thank you THR for existing, it goes to show you we have a wonderful and powerful tool here at our access that can actually generate real results.
Thanks again Deerscout for the Honest and in depth explanation.
Happy and safe shooting to all!
Anyway I wanted to put out a general thank you to all involved in what I feel is a great thread. Not only were there stories shared, but lessons learned!
And thank you THR for existing, it goes to show you we have a wonderful and powerful tool here at our access that can actually generate real results.
Thanks again Deerscout for the Honest and in depth explanation.
Happy and safe shooting to all!
jackstinson
Member
We are indeed!
I bought 14 guns from Vance's last year. Great people! Their staff even gave me great advice on expediting my concealed carry permit....I followed the advice and because of that, it only took 4 business days from application to permit in hand.
They'll hold onto something for you if you get home and think, "Gee, why didn't I buy that!". They have a layaway plan. They back up used gun purchases for 30 days...they'll even take 'em back if they don't function for you. Everyone I have dealt with there has been wonderful.
Heck, one day I was there paying off a layaway and the guy beside me was picking up an inexpensive .380 because his "junk Davis" kept jamming on him. After that guy left, I said "Gee, had he traded that in, I might have bought it" (since I collect those sort of pocket pistols). Both sales guys immediately said, "Go catch him and make him an offer!". I mean I was in the middle of buying a gun, but he waited while I went out out and made a face-to-face deal with the guy in the parking lot. Vance's didn't see a dime from the deal, but they knew what I collected and were happy to help. Of course, they also know I'll be in every week or two and that I always have something on layaway. BTW- That Davis .380 was like-new and functioned flawless from day one. The guy had complained that it would always bite his hand, then jam after three shots....Uh huh, he pushed his thumb web into the slide and retarded the action causing the "jam". I've put 500+ FMJ's and JHP's through it with never a hiccup.
And Norton's up near Waldo is a great shop also! Again, great people, family business, layaway, etc. It's on my way to the range, so I picked up a few guns there last year also.
We do indeed have it good in Central Ohio!
Even the WalMart up near Powell Road has 2 gun guys manning the sporting department. They're good folk and helpful. Can't say anything good about the 2 local "Dicks" or the Hilliard Gander Mountain, but the Reynoldsburg Gander Mountain is a good store.
Jack
There's a dealer in Reno, NV notorious for sitting behind his desk in the shop. When I came in and asked a question, he didn't even move, just stayed behind his desk and answered my question. I lingered at the 1911 display for a while, and he never bothered to get off his butt and ask if I wanted to see anything, so I left and spent my money, about $2500, down the road at a family owned shop.
Oh, BTW, he also parks his truck right in front at the best spot, letting his customers park further away.
I figure anyone that arrogant doesn't need my business. Maybe he's independently wealthy and runs the shop as a hobby....
Oh, BTW, he also parks his truck right in front at the best spot, letting his customers park further away.
I figure anyone that arrogant doesn't need my business. Maybe he's independently wealthy and runs the shop as a hobby....
Gunnerpalace
Member
Notorious Dealers, Oh boy, first my most memorable the guy who I got my Mossberg from who was giving me funny looks, if you don't like "Scary" weapons don't sell them. Now that that is cleared,
Dealers in Michigan this applies to you. When I do a transfer don't change me sales tax on the gun I Paid for out of state, the ATF does not like that, Feel free to change on the transfer fee.
All dealers on transfers yes you have the right to transfer or not but when I come in asking for the transfer of a firearm that you have in the store, the reason is A: I did not know you had it feel free to mention or more commonly B: I know you have it but you are charging 200.00 more than the MSRP which everyone knows is overpriced in itself. You can kindly say no I wont do the transfer that's OK I'll go someplace else, or you could offer a price match just the same price I must bring in proof that the other dealer is selling it for that price.
And Finally "Do you need help" asking does not bother me, treating me like a Felon does, feel free to watch me (for security) all you want but if I get treated poorly I will be here letting everyone know how bad it went.
And not to be nitpicky but remember the pictures of FBMG's store from last week, I hate sounding like everyone's mother but pick up you store, tripping over a Saiga is not a fun experience for anybody (this has not happened to me but I've been to some stores Gander Mt included where it could have).
On a good note make the 4473 a better experience, last time I bought a rifle I was shocked when I realized that I was enjoying myself filling it out, the people were so helpful.
I'm Just Saying........
Dealers in Michigan this applies to you. When I do a transfer don't change me sales tax on the gun I Paid for out of state, the ATF does not like that, Feel free to change on the transfer fee.
All dealers on transfers yes you have the right to transfer or not but when I come in asking for the transfer of a firearm that you have in the store, the reason is A: I did not know you had it feel free to mention or more commonly B: I know you have it but you are charging 200.00 more than the MSRP which everyone knows is overpriced in itself. You can kindly say no I wont do the transfer that's OK I'll go someplace else, or you could offer a price match just the same price I must bring in proof that the other dealer is selling it for that price.
And Finally "Do you need help" asking does not bother me, treating me like a Felon does, feel free to watch me (for security) all you want but if I get treated poorly I will be here letting everyone know how bad it went.
And not to be nitpicky but remember the pictures of FBMG's store from last week, I hate sounding like everyone's mother but pick up you store, tripping over a Saiga is not a fun experience for anybody (this has not happened to me but I've been to some stores Gander Mt included where it could have).
On a good note make the 4473 a better experience, last time I bought a rifle I was shocked when I realized that I was enjoying myself filling it out, the people were so helpful.
I'm Just Saying........
delta53
Member
I thought it was just me
I seem that they find the most evil person to put a the counter there is alot here in new jersey one at the top of the list does a large mail order surplus biz
I seem that they find the most evil person to put a the counter there is alot here in new jersey one at the top of the list does a large mail order surplus biz
1911NM
Member
Loop?, You may have been out of the loop too long. Ross' was the sporting goods store in the old downtown area of Main Street. Yes, as the owner has stated, they took over the Big Bear trading building, and I took my CCW course there from him. Great experience, and I really don't understand a lukewarm reception at the San Juan Wildlife Federation Range. I believe I had responded to the OP on another post, and indicated I am in the area, and am open to PM to follow up. Got nothing, so hope the OP has obtained more receptive info. Hope you're having fun in AZ. Hardest winter here in many, many years.
yhtomit
Member
Gander Mountain in Harrisburg, PA: There's the Swedish guy behind the counter (Bjorn? Sven? Now I can't remember if one of those is his name, or if I took to thinking of him as a Bjorn or a Sven as my usual "Swedish male names"), who is serious and opinionated, but very nice, helpful and direct. I don't agree with him on certain aspects of gun aesthetics, but he's a serious shooter and knows his stuff. The others, there, too have been mostly respectful and friendly, and have been pleasantly honest when they don't know things, and admitted it. There's the occasional obvious ex-military cop-talking stiff-necked type, but even so, I've never felt badly treated there.
By way of unhappy contrast, I stopped a few days ago at Clayton's, a shop in Bucks County (north of Philadelphia), and was left slackjawed at the rudeness I experienced there. There seemed to be an ongoing argument among the employees (some of whom I got the feeling were related to each other, but I am not certain of this), in which I as "that guy looking at guns" (referred to as "that guy" in loud conversations taking place around me) was just an annoyance preventing their acrimony from reaching a full and righteous head. One guy (facing away from me, doing things on the computer that didn't look to me to be work-related) repeatedly answered my questions in the shortest, brusquest way possible, not even turning his head all the way to meet my eyes. The end of the world? No. But very off-putting.
Clayton's selection was actually pretty good (compared to the shop most availalble to me while I'm at school in Philly) -- quite a few 1911s, a few Czs, various revolvers, even two PM7s, a gun which I've seen in person only at gunshows thus far. Easily 20-30 minutes of enjoyable poring. Makarov, tempting ... no! (No! No more caliber creep! No!) Also, unlike in some stores, most of the gun's prices were both visible (no need to constantly ask the price) and fairly reasonable seeming, at least for those guns I knew enough to have an idea of what I consider reasonable to mean.
I asked about .45ACP moonclips (they didn't have any, not too surprising -- fairly esoteric), and about the price for transfers. Not bad, actually ($20 for long gun, $30 for handgun), but this information was practically spit on me, as if I was rude for asking.
I might go back there again (my route each Wednesday goes right by it), but I'd like to ask the employees to complete Tim's Retail Courtesy Training Institute's intensive training course. This course addresses:
- Eye contact
- facial expression
- appropriate behavior around customers
- Tone of voice
- Body language
- Diction and clarity
- Initiating and relinquishing contact with customers
- How to respond to questions without seeming adversarial
A positive story: There's a tiny shop (I wish I had a card! I am not sure if I could locate it right now ...) where my brother and I stopped several years ago to buy his first / only pistol -- a Cz-100, somewhere in Eastern Tennessee. We'd been talking about it, and he mentioned he was interested in getting one, when we were out driving and passed this place, went inside to see what was on hand. The fellow there was courteous, friendly, spoke nicely about the features of various pistols, etc. I know the Cz-100 has a reputation something like that of the S&W Sigma line (that is, "mixed" at best and mostly based on the trigger), but my brother liked the looks of it, it fired the cartridge he wanted (.40), the price was right, and I was glad that he ended up with a Cz, even though I didn't get my own Cz until just last month. The clerk (whom I believe was also the owner) was happy to help us, even though we admitted up front we came in more out of curiosity than to buy, and were both in need of tutoring. This reminds me, I want to ask my brother if he knows the name of that shop. I wonder if it's still around!
Also, I want to go shooting with that gun
I am not enough of a goldenfingers to care about most allegedly awful triggers, though I appreciate good ones well enough.
timothy
By way of unhappy contrast, I stopped a few days ago at Clayton's, a shop in Bucks County (north of Philadelphia), and was left slackjawed at the rudeness I experienced there. There seemed to be an ongoing argument among the employees (some of whom I got the feeling were related to each other, but I am not certain of this), in which I as "that guy looking at guns" (referred to as "that guy" in loud conversations taking place around me) was just an annoyance preventing their acrimony from reaching a full and righteous head. One guy (facing away from me, doing things on the computer that didn't look to me to be work-related) repeatedly answered my questions in the shortest, brusquest way possible, not even turning his head all the way to meet my eyes. The end of the world? No. But very off-putting.
Clayton's selection was actually pretty good (compared to the shop most availalble to me while I'm at school in Philly) -- quite a few 1911s, a few Czs, various revolvers, even two PM7s, a gun which I've seen in person only at gunshows thus far. Easily 20-30 minutes of enjoyable poring. Makarov, tempting ... no! (No! No more caliber creep! No!) Also, unlike in some stores, most of the gun's prices were both visible (no need to constantly ask the price) and fairly reasonable seeming, at least for those guns I knew enough to have an idea of what I consider reasonable to mean.
I asked about .45ACP moonclips (they didn't have any, not too surprising -- fairly esoteric), and about the price for transfers. Not bad, actually ($20 for long gun, $30 for handgun), but this information was practically spit on me, as if I was rude for asking.
I might go back there again (my route each Wednesday goes right by it), but I'd like to ask the employees to complete Tim's Retail Courtesy Training Institute's intensive training course. This course addresses:
- Eye contact
- facial expression
- appropriate behavior around customers
- Tone of voice
- Body language
- Diction and clarity
- Initiating and relinquishing contact with customers
- How to respond to questions without seeming adversarial
A positive story: There's a tiny shop (I wish I had a card! I am not sure if I could locate it right now ...) where my brother and I stopped several years ago to buy his first / only pistol -- a Cz-100, somewhere in Eastern Tennessee. We'd been talking about it, and he mentioned he was interested in getting one, when we were out driving and passed this place, went inside to see what was on hand. The fellow there was courteous, friendly, spoke nicely about the features of various pistols, etc. I know the Cz-100 has a reputation something like that of the S&W Sigma line (that is, "mixed" at best and mostly based on the trigger), but my brother liked the looks of it, it fired the cartridge he wanted (.40), the price was right, and I was glad that he ended up with a Cz, even though I didn't get my own Cz until just last month. The clerk (whom I believe was also the owner) was happy to help us, even though we admitted up front we came in more out of curiosity than to buy, and were both in need of tutoring. This reminds me, I want to ask my brother if he knows the name of that shop. I wonder if it's still around!
Also, I want to go shooting with that gun
I am not enough of a goldenfingers to care about most allegedly awful triggers, though I appreciate good ones well enough.timothy
pbearperry
Member
Rude Gun store owners
I have to tell ya whats going through my old feeble mind.It sounds like a lot of gun owners are a little too thin skinned.The only thing that would make me stop from going to a certain gun shop would be sky high prices and no inventory.Outside of that no big deal.Gun dealers are probably just tired of the Government trying to put them out of business and dumb customers that know little or nothing about firearm safety.Sometimes the customer is not always right.Hey maybe I am wrong? In Massachusetts gun dealers are as scarce as hens teeth and I would hate to see them close because of customers always complaining about not enough smiles coming from the shop owners.Just my 2 cents.
I have to tell ya whats going through my old feeble mind.It sounds like a lot of gun owners are a little too thin skinned.The only thing that would make me stop from going to a certain gun shop would be sky high prices and no inventory.Outside of that no big deal.Gun dealers are probably just tired of the Government trying to put them out of business and dumb customers that know little or nothing about firearm safety.Sometimes the customer is not always right.Hey maybe I am wrong? In Massachusetts gun dealers are as scarce as hens teeth and I would hate to see them close because of customers always complaining about not enough smiles coming from the shop owners.Just my 2 cents.
Desertscout
Member
SsevenN,
Thanks for responding. I appreciate a man that has the guts to make a public apology. I can assure you that if you come back, you will not have that experience again.
Thanks for responding. I appreciate a man that has the guts to make a public apology. I can assure you that if you come back, you will not have that experience again.
mjb
Member.
Gary's guns in Fairfield Ohio was very rude to me once when I tried to sell him a couple of guns. I do not have a problem if a dealer isn't interested in what I have for sale, but he treated me like dirt.
Costellos gun shop is a place I used to go to for years. One of the employees doesn't understand what 5 business days mean. I purchased a small derringer there, and 6 business days later I purchased another one. He then was telling another employee there that they needed to fill out an ATF multiple form. I told him that it has been 6 business days and that I am not going to have anything to do with a multiple form. The other employee agreed with me. I also told him that if he thought a multiple form is to be used than he should tell the customer before hand. His response was that he wasn't sure if Saturday counted as a business day. I told him that according th ATF's website it does. He said that he will have to check it out when he goes home. I have never been back and never will.
On the east side of Cincinnasti, Ohio One Stop gun shop is good and on the west side Arms and Accessories also has good customer service.
Costellos gun shop is a place I used to go to for years. One of the employees doesn't understand what 5 business days mean. I purchased a small derringer there, and 6 business days later I purchased another one. He then was telling another employee there that they needed to fill out an ATF multiple form. I told him that it has been 6 business days and that I am not going to have anything to do with a multiple form. The other employee agreed with me. I also told him that if he thought a multiple form is to be used than he should tell the customer before hand. His response was that he wasn't sure if Saturday counted as a business day. I told him that according th ATF's website it does. He said that he will have to check it out when he goes home. I have never been back and never will.
On the east side of Cincinnasti, Ohio One Stop gun shop is good and on the west side Arms and Accessories also has good customer service.
357WheelGun
Member
I've had exactly the opposite experience there actually. And their prices tend to be significantly better than their competition.
They were a little taciturn at first, but very helpful and they let me look at several of their used guns without seeming annoyed. I've been back several times and have found them to be quite helpful if I ask for advice. If I want to be left alone to ponder whether I really want to buy something, they don't bug me. That's all I really ask for: available help but no pushyness.
I've also had good experiences with Wade's in Bellevue, but Wade's carries a significant price premium over Bear Arms on many items.
- Status