Did I screw this guy?

Status
Not open for further replies.

evan price

Member
Joined
Dec 7, 2005
Messages
5,514
Location
http://www.ohioccw.org/ Ohio's best CCW resour
OK, I am always scrounging around looking for deals, and reloading supplies lately are on my list of stuff to look for deals on.

I visit this one gun shop that I don't get to much. I know they keep some stuff on a shelf rack in the side of the store that is reloading gear.

He has old cardboard boxes of generic bullets. Most are stuff I don't want. It looks like a lot of it has been on the shelf a while.

Nosing around I see two boxes of (500) bullets each 124-grain lead roundnose .356" slugs. Great for my 9mm. They are taped together with packing tape, and a price tag stuck across the packing tape and top box says $29.99 +tax. The tape is yellow. The boxes are obviously deliberately taped together, it's no accident.The price sticker is a bit faded. But so is everything else on that shelf. There are a couple more boxes of different caliber but similar bullets taped together- some wads of three or four boxes of similar bullets taped in one big lump, with one price tag.

OK so far?

Nosing around a bit more I find a small box of .429 lead wadcutters. The box says 300-CT and I believe it is probably right. Weight is not marked but they look at least 250-grain or so and somebody wrote on the box with a pencil "BLACKHAWK" so I assume these may have been for a Ruger. This box is labelled with black Sharpie $10.00 and again, it looks old.

I figure, what the heck. All the stuff on that shelf was dusty enough to grow crops on- has not moved in a while.

I put them on the counter and make some small talk while the fella rings them up on his register. It comes to over $90!

Pausing, I look it over, and ask the fella what he charged me for.

He says the 9mm bullets are $29.99 per box. The 44 bullets are actually $10 per hundred. That's $90 plus tax.

I look at the stuff again. I ask him to justify what he is saying. By my math it should be $40 plus tax.

Well, he says. You can't buy them bullets for that price nowadays. He could melt them down for scrap and sell them for more than $40.

I tell him, his prices are marked and that's what I'm paying.

He says no.
I say yes.

He hollers for the owner.

The owner comes out and says those price tags are old. That stuff has all been sitting there a long time and nobody wanted them, since they are just cast and the indoor ranges say they need jacketed.

I say, yes, but the price is here.

The owner says, his cost to replace those bullets is much much more than that.

I ask, did he plan on ordering more to replace stuff he isn't selling?

Then, the employee feller starts picking at the price tag on the 9mm box with his fingernail, and scraping it off.

I say, price is $40 plus tax. Here's cash.

Owner says I am ripping him off at that price, stealing food from his kids' mouths, and going to drive him out of business. Then he grabs the $45 I had in my hand, rings up the sale, tosses my change on the counter and walks away. The employee then says he will get me a bag.

He picks up a grocery sack and then uses his thumbnail to slit open the 9mm box and starts dumping bullets in the bag.

I say, what the heck?? He says, at that price, he's keeping the boxes for when he casts his own bullets. I say hell no, take everything and walk out.

As I am walking out the guy hollers, Have a nice day, sir, hope your gun blows up in your f#*^%#ing face.
 
If he were really concerned about folks ripping him off, maybe he should change his dang price stickers? If it's the price on the box, he either honors it or loses business because of it, simple as that.

I don't think you did a thing wrong - but I've done similar, myself... old ammo marked at $7.95/box for Winchester 7.62x25mm. I bought three boxes, and they wanted me to pay the current price in their system - $22.95 a box. I pointed out the price tags plainly on the box, with their store name and all, and that was that.


May I ask, was this VERY poor customer service in Lancaster, by any chance?
 
No. The price advertised is the price you should pay. If they wanted more, they should have advertised the price that they wanted. There are price tags for a reason. If what you said is how it actually happened, then that is no way to do business.
 
What do you expect evan?

Perhaps you should pay the 70% premium for good manners, common sense and tact. You don't get that stuff at a used car lot, a strip club or at a gun store, for free, you know.

Or you could go back and check their shelves for any similarly priced guns.
 
Under that scenario, whatever cost increase that ever occurs, an owner should be able to immediately change the price to suit his profit margin at the register. That means that if a pistol cost $350 in the case, and there's an upcoming price increase, he should simply ring up $500 when you check out... yeah, right.

One of my pet peeves is people either marking up the wrong prices on items in stores or failing to put any price on them. Once they're marked... the price on the box or under the shelf IS the price. You did nothing wrong... he's just a jerk... as more and more gun store owners seem to be these days.

Customer service seems to be a thing of the past these days, and if the guy had made that statement to me as I exited, I would have put my items in the car and come back in to tell him I wasn't through shopping... I wouldn't buy anything, but I wouldn't give him the courtesy of firing that parting shot at me just because he isn't keeping up with his business prices.

I would assume that you're not shopping there any more... there's no reason to give him the opportunity to "get even" with you... and there are thousands of other places to shop... even on the internet...:D

WT
 
Some people. You'd think you were taking their product and their money, when they're forced to sell stuff below cost, that's been on their shelf forever. I guess some people don't understand the concept of taking a loss rather than keeping product on their shelves and getting no money. I guess you shoulda asked the guy, what's going to feed your family better, $45 cash or 30 pounds of lead that no one will ever buy, even at those prices?

The price on the item should be the amount they want. Personally, I don't believe in haggling. If the number on the stuff isn't what I want to pay, I take my business elsewhere. Or I'd buy the same thing and transfer it there, and they'll eventually get the hint.
 
sounds like you simply avoided being screwed yourself.

I am seeing a lot of that greed in gun shops lately.
New-old-stock items that the merchants are attempting to mark up to current prices at the last second of a sale, claiming market value.

Sad really. All you can do is stay sharp and watch 'em so they don't rip you off too bad.
 
What do I expect?

Well, if it were a genuine error, I would seriously let them fix it. A small shop needs all the help it can get to fight off the big box boys.

What I expect is that you honor your prices.

It's not like I saw his "cheap" deals and rushed in with a hand truck and cleaned out the entire shelf. I know for a fact that I could have probably bought the entire shelf load and sold them in this forum's trading post for a tidy profit. Heck, he had 5 boxes of (500) .41 caliber SWC bullets for $20 each.

But I don't roll like that.

This guy's cash register wasn't even electronic laser scanner equipped. The clerk pushed buttons manually for each item. So the "Computer says this is the price" excuse won't even fly.

Honestly, I expect that they saw a stranger, driving a nice truck, wearing nice clothes, with a fat wallet, and wanted to make some extra beer money.
 
Tough call here. Honest mistake or taking advantage and attempted price gouging...

The business has a right to refuse a sale to anyone. He could have simply refused the sale if he was that upset about it.

As a customer, I think that you should expect to pay the advertised price unless the change is in your favor.

If they were dusty and old, he isn't taking a beating on the price because he bought it for less than he originally priced it for (unless it was an honest mistake).

Overall, since he didn't refuse the sale, he still made a profit but not as much as he would have liked. I would say that you did the right thing.
 
You did nothing wrong, and that last comment would make me either turn around (not the best Idea in a GUN shop) or Never go back.
 
Ok he was going to make a profit. If he had the bullets marketed at $29.99 for the 9mm and $10 Per 100 for the others. Then he bought them for cheaper than that right? Am I missing something here or not? So the cost to replace said items is null and void. What it cost him to buy them would have been recovered when he sold you them no matter how long they had been on the shelf.

Man I would turned around and smacked that snot nosed kid for that comment. Might not be high road but dang man. Telling someone you hpe they die is just not cool. I would tell everyone in my area what transspired and not to go there because they are Prick A-holes who wish nothing good on their customers.
 
You know what? With the amount of dust you described on the box, it's not like he hasn't lost money for the amount of space this stuff has taken up.

If the price at the register doesn't match the sticker, or the advertised price, I also tend to raise hell. Dick's Sporting Good is reknowned for not having the correct prices in their systems and the prices require a manager's approval. I have actually stopped in the middle of someone ringing me up to go grab the sign off the display with the advertised price. Then it still takes a manager to "approve" the sale:banghead:

One store I visit will change the prices on things but only on their new inventory. That's very nice of them and I tend to frequent that store above the others.
 
wow. #1. if this guy was so concerned about his prices, he should have changed them long before you found those on the shelf. 2)at least in my state, if there is a pricing error, and it benifits the consumer, they HAVE to honor it. 3) talk about HORRIBLE, LOUSEY CUSTOMER SERVICE! i would make it a point to go back, and buy everything in his shop that was marked inapropriatly! just for the principal of it. if they are to lazy to update their pricing on the shelf, then it is their problem. maybe if they get enough of it, it will change their ways. 4) DO NOT let this bother you! you did not change the prices on the boxes. it was their problem. they are supposed to be in business to make money. if they can, or will not change the prices to keep up with inflation, that is their problem. walk into wal-mart, find something mis-marked, what do they do? they honor the price. they know that it is their problem. if they loose a little money on one deal, they know that they will make it up in the long run. i ALWAYS seach the mobil 1 oil for mis marks. i have gotten in the vicinity of a dozen quarts over the last 2 years that were mismarked to a way lower price. like from $6.00 a jug down to $2.00 a jug. i think they are pricing it at the conventional oil price. thay always honor the price, then send someone out to check all the rest of the oil to make sure it is marked correctly. they have more than made up for what i have saved by all the other money i have spent there. but in this case, i would just buy what is mismarked and no more. I HATE LOUSEY CUSTOMER SERVICE!!! THERE IS NO EXCUSE FOR IT!!
 
1. He paid old prices for the stuff, so he probably was not getting killed in the deal.

2. He also needs to update prices before folks find it.

3. Don't S*** where you sleep, so to speak.

I think I would have just said "OK, I thought I had found a good deal. I don't want it at that price. Thanks anyway"
 
Attempting to charge a different price than marked on the sticker, especially with that much vigor, is wrong. Why are you feeling guilty over the shop owner's behavior? However, I think your parting remark was where you joined the shop owner on the muddy low road.

Edited to add: My remark about the parting comment was due to careless reading. The rude parting comment was said by the shop owner, not by the original poster. My sincere apologies to the original poster.
 
Last edited:
Where is the store - what is the stores name?
We need to make sure this ass bag collects dust and not customers.
 
The more I think of it, in simple legal terms:

1) Offer - this is his advertised price. Absent clear mistake or revocation before acceptance it is a valid offer;

2) Acceptance - your taking it to the register is acceptance. An offer can't be revoked after acceptance.

3) Consideration - further evidence of a done deal because your deal was binding when you accepted it with your cash as consideration.
 
Well, the question is, was it worth burning the bridge?

In my opinion, yes.

It's worth burning that bridge because this obviously isn't a place to return to.

I can't stand stores that sell something from 10 or 20 years ago at today's prices. A bait shop that I frequent found a box of tackle that they had boxed up when hurricane Charley was threatening to hit. It got put at the back of the store and forgotten.

He took those lures out and sold them at the prices marked on the box close to 3 dollars less than the exact same lures currently on the shelf.

His explanation? He paid less for them back then why should he charge today's prices for them. That wouldn't be fair to the customer.
 
Wayne -

However, I think your parting remark was where you joined the shop owner on the muddy low road.

Could you be mistaking the shop employee's parting remark as belonging to the OP?

As I am walking out the guy hollers, Have a nice day, sir, hope your gun blows up in your f#*^%#ing face.
 
I agree with most of the posters. Evan did nothing wrong in my opinion. You stated you don't get to that shop much. I would keep that policy! Especially from what they said to you as you were leaving. Good thing you didn't let your temper get the best of you. I would have been livid....
 
Status
Not open for further replies.
Back
Top