Fedex loses my ammo

[akodo]

so I ordered some ammo from cheaper than dirt, and fedex messed up somewhere along the line. They tried to deliver it on saturday but I was not home. I checked their website, called customer service, found out it was scheduled for tuesday dropoff.

Signed tag that they could leave it, but I wasn't real happy about that, so I left work after 6 hours, which is noon.

I got home, no pacakge, no new door tag, so I check their tracking website, it listed as going on the truck at 6 am. 6:30 pm, it still isn't here, and tracking website (which I do refresh) shows no change, so I call in.

Turns out they put it on the wrong truck and will try to get it to me tomorrow. Kicker is as I left early today I have to stay late tomorrow simply to keep up with the workload, so now I am looking at getting home at 4 or 5, so now it will sit even longer at the door, provided they don't botch it up agian. Customer service rep was of no help because basically everything was closed. I tried to get them to do some sort of scheduled delivery (which I believe you can do with a high enough upgrade) but they just can't do that...even though they are the ones that screwed it up.

p.s the customer service person simply speculated it went on the the wrong truck and really has no idea what happened to it. who knows what.

 

[ColinthePilot]

Fed-ex left a new computer monitor on someone else's doorstep for a week. he was out of town so my monitor sat outside in the elements for 7 days before anyone noticed. I don't like fed-ex anymore.
but usually ammo ships in very inconspicuous packaging. unless you have had issues with packages being tampered with on your doorstep, I wouldn't worry about this one being at any more risk.

 

[CWL]

FedEx allows you to pick-up your packages from their disti point if you'd rather do that.

 

[jlbraun]

but usually ammo ships in very inconspicuous packaging.

You mean like when Ammoman ships be bare boxes of Wolf?
1000 SMALL ARMS CARTRIDGES
ORM-D
7.62x39MM

:banghead:

 

[akodo]

I can to a small degree understand it being left at the front door and then it getting lost. That is why I wanted to reduce the time it might spend at the door.

what makes me go huh? is when they don't have the package listed as delivered but have it listed as on fedex vehicle for delivery but all vehicles are parked in the garage for the night....so they don't have any idea where it really is.

 

[DoubleTapDrew]

usually ammo ships in very inconspicuous packaging

Except folks that know ORM-D means "Happyness Inside". It can be like Christmas getting those boxes.

 

[scrat]

yep by then i would have it put on will call and went and picked it up myself i have done that way too many times. or have it sent to your work.

 

[.cheese.]

I didn't like it when UPS left a case of ammo at my doorstep. They didn't even ring the bell or knock (I was there the whole day). Who knows how long it sat out there.

It's obvious what it was. It's printed in big bold letters on 4 sides of the box.

 

[mio]

in the past ive had very bad luck with fed ex shipping a few different things. i dont order anything that isnt shipped ups anymore.
course im sure im the exception i know a company couldnt stay in business if they gave everyone the service ive gotten from them.

 

[dracphelan]

My experiences with FedEx:
1. Had ammo stolen from a box (from cheaper than dirt). The box was completely empty and professionally taped back up.
2. When shipping laptops, I have had them tell me 2 inches of foam was not enough padding to protect the laptop from damage.
3. When shipping a complete computer system, they subjected it to such extreme force that the drive cages riveted into the case were torn loose. We were told it was our fault for the damage.
4. Even though we specified that a signature was required on a shipment, they left it on a doorstep (and it was stolen). They again didn't pay on insurance.

I avoid FedEx like the plague.

 

[jrfoxx]

I quit using fed ex after the delivered a package shipped to me, that was sent signiture required, to the totally wrong address, in the wrong city, in the wrong state, without getting a signiture. A replacement was sent out by the company, which Fed ex proceded to CLAIM the knocked on my door an got no answer, which is poo, as I was home ALL day just waing for it to show up, and just dumped the box on a neighbors doorstep, while they were home, again without knocking, and just left it there. Havent used them since.

 

[offthepaper]

Just had UPS leave a rifle on my porch tonight. Sat there about 2 1/2 hrs.
Lucky.

 

[trailgator]

FedEx horror story?

I live in a very rural area, though I have a mailbox with my address clearly marked on it. I had a package scheduled to be delivered to me. When it got dark, and it hadn't showed up, I called. They checked and said we show it was delivered at xx:xx p.m. today. It was a signature required package, but they said "no one was home, so we left it at the door". I was home all afternoon, so now I was really worried. I went looking, and found it at a deer camp about a mile up the road. There is no mailbox there, only a small camping trailer. There are 2 posts, with a cable across the driveway. There, leaning against one of the posts was my package. Oh yea, the package contained some documents and a check for 30+ thousand dollars! My blood pressure hasn't been the same since.

 

[K3]

This is why I have my stuff delivered to work. Anything gun related. There is always somebody to sign for it.

 

[gym]

Fedex is consistant i'll give them that, so far just about every post I read has happened to me. They don't even open my gate anymore, just drop stuff over the top. They have left a gun out on the entrance way of the house, along with countless electronics, marked with words like Sony, etc right accross the front and sides, they never ring or knock anymore, I usually get to the door when I hear the gate open, just in time to see the truck pulling away. I thought it was just me, because of my dogs, but I told the drivers that the dogs are only out when I am, so that's not a problem. I guess they are just overbooked and underpaid, like most of us. Wow I'm watching the news while typing, the gambling casinoe's are down 10-30%, that is usually not the case during a recession.

 

[Sato Ord]

Remember, when ordering from a company, either by mail, or over the internet, and having it shipped by Fed X, or UPS, or any other shipping company, that the shipping company's customer is the store you bought it from, not you. They are much more likely to lay any problems at your doorstep, whether they lay the package there or not, concerning delivery problems and damaged goods, than they are to upset their customer.

As for the company you bought it from, they are most likely out of state and you have no real recourse through your local Better Business, or any state agency because they can't really enforce your state laws on a business in another state.

Unfortunately it is definitely a situation of "Let the buyer beware". Your local gun shop may be more expensive, but he has the rounds right there in the store, and he has to worry about repeat business. Is what you are saving on the ammo worth the shipping (we are talking about copper, and lead and they charge by the pound), especially if you don't get the product?

 

[Mojo-jo-jo]

usually ammo ships in very inconspicuous packaging

Usually it does not. Department of Transportation regulations require that ammunition being shipped in interstate commerce be clearly labeled "ORM-D" (indicating that the package contains hazardous material) and class "1.4" which denotes explosives.

Anybody in the shipping industry is trained in recognizing these markings (it is required training, as these packages require special handling and incident response procedures), therefore anybody "in-the-know" knows exactly what is in the package.

Mis-deliveries and losses occur in any logistics operation. If Fedex lost it, they should replace it. That said, both UPS and Fedex have horrible customer service, and personally I can't stand either (although UPS is currently a little higher on my bad-list. They trade places from time-to-time). However, there really isn't any other choice.

Your ammo will probably turn up in a day or so.

 

[Chipperman]

ORM-D is not only used for ammo

 

[Mojo-jo-jo]

ORM-D is not only used for ammo

No, it's not only used for ammo, it's used for any "hazardous material" including aerosol sprays and chemicals.

But it IS used for ammo, and the "1.4" designation IS used for all explosive hazardous material--including ammo.

Trust me, anybody that works in the shipping industry knows that a smallish 40lb box labeled "ORM-D - Cartridges, Small Arms" and "1.4 - Explosive" is ammo.

 

[Technosavant]

Trust me, anybody that works in the shipping industry knows that a smallish 40lb box labeled "ORM-D -- 1.4 - Explosive" is ammo.

Especially when the box is often also labeled "Cartridges-Small Arms." When we were moving, my wife had some boxes from work, some of which had the blue ORM-D sticker on them (she is a pharmacist). I commented on it, asking what was in there, since that label denoted a "hazmat." Apparently that was what they received prescriptions in- not all of them get the ORM-D label, but some do.

As for the shipper vs. shipper stuff, I've actually found FedEx to be a bit better than UPS for me. Either, however, is infinitely preferable to DHL (not that it matters to gunnies, since Deranged Hippie Lunatics don't ship firearms). DHL has a nasty habit of leaving "signature required" boxes with unknown neighbors without so much as a door tag. Even if it is a nice, new $2000 computer.

Much depends on the quality of the person driving that delivery truck.

 

[VA27]

It has been my experience that FedEx couldn't find their way out of a phone booth. They may be fine in a city with marked streets, but rural deliveries are pretty much a lost cause. Mainly because the turnover is high.

There has been a different driver everytime I've had a delivery and they have NEVER gotten a package here in less than 3 tries.

UPS is better, at least here anyway, because the same driver has been on the job 20 years and only lives about 2 miles from me. I'm gonna hate it when he retires.

 

[briansp82593]

FED EX SUCKS!!!!!!!!!!!!!!!!!! I hate them with a passion... If possible i encourage everyone to not use them unless completely necessary..

 

[quatin]

Get to know your driver if you get alot of deliveries. I get crap from UPS, USP and FedEx. I had one driver leave a delivery worth $1000 on my front door step. Figure out which driver is the most competent for your area and stick with it. I wouldn't just go by the company.

 

[HungSquirrel]

I am very worried about shipping anything valuable with any courier. I work at a retailer of valuable goods (no specifics), and we have items stolen out of UPS boxes before delivery every few weeks. I speculate that some people go to work for couriers just for the theft opportunities such jobs present.

 

[mrmeval]

Was this FedEx ground?

I just had two shipments one by FedEx ground and one by UPS with no problems. Fedex ground was Roadway Package Service and it seems Fedex has had a real problem with employees.