waterhouse
Member
It wasn't delivered by a fedex truck, but buy a Budget Rental truck, so it seems they are using some shoddy third party transporter
I don't take this as a sign of shoddiness, but instead the adaptability necessary to run a business. In order to keep costs down and profits high, I'm guessing they have just about the right number of trucks in service for each area for most times.
During peak shipping times, or if a few trucks happen to break down at the same time, they probably have a plan in place to rent trucks.
I prefer them, and hate having "signature required" fiascos by FedEx
Keep in mind, this is not FedEx's fault. Whoever shipped you the package required FedEx to get that signature. When FedEx accepted the box and the money to ship it, they basically took it under a contract that they would not deliver unless they had a signature. The same thing happens with signature required boxes from UPS, or DHL, or even the USPS. If you know your driver well, and you have a safe place to leave it, this can sometimes be avoided.
As you can tell from reading this thread, you can't please everyone. Some people can't be at home, and hate that they have to go through a hassle to sign for packages. Others can't believe that the shipping company would leave something on the doorstep without a signature. In either case, the shipping company is doing exactly what they were paid to do by the person who shipped the package. There are sections on all of the shipping forms where you get to pick things like "OK to leave at door" or "Adult signature required."
Now, if you had a gun that required an Adult Signature, and they left it on the doorstep and it was stolen, then you would have a great complaint. But if the shipping company follows the instructions of the shipper, I don't see how people are blaming the shipping company.
Out of curiosity, how did the driver get near your dog?I had a fedex driver kick my dog. I showed a lot of restraint that day.
I don't work for any shipping company, but ship and receive a lot from just about all of them, and in general I'm fairly happy with all of them.