GunsAmerica Fan
Member
Hi Everyone. I don't know how many of you are on our mailing list, but we finally fixed the screwed up search. It is part of our 5.0 interface that we will be rolling out over the summer.
Believe it not, people have been complaining for years about it and I never understood their criticism. But this past year at SHOT talking to people I had a few people take me over to our computer kiosk station and show me, look, when you search for smith & wesson model 10, you get all this other crap and no model 10s. Turns out that when this was made, our head programmer put in something called a "greedy" smart search, so when your search returned only a few items, it looked into our "family" system (which are groups of categories that are related, like .308 battle rifles, over under shotguns etc.) and grabbed stuff to glue onto your search.
BUT they weren't sorted by relevance! OMG what an idiot, and what an idiot I was to not listen closely to people's complaints. You COULD refine your search to get what you wanted, with one click (just click on SW revolvers on the left) but who the heck wants to do that.
So it's finally fixed. There are still some bugs with individual cases (like a weird one with the word nagant that is now fixed), but overall it is very tight, fast, and finally gives you what you want.
The rest of the interface problems that are left over from the disaster in early '08 are in the works, and it is the easiest and most powerful interface we have ever had.
Please post this around on your boards and facebook and what not. We have a LOT of old friends who just couldn't deal with it anymore and I'm sure they would like to know. We have emailed our list, but people change emails a lot and I'm sure a lot of them haven't been told and would like to know.
Please post your comments here if you have some input, and as always, the customer service contact works and is answered quickly. The way we find a lot of these small case bugs is by people telling us. Thanks as always for your support and patience.
Believe it not, people have been complaining for years about it and I never understood their criticism. But this past year at SHOT talking to people I had a few people take me over to our computer kiosk station and show me, look, when you search for smith & wesson model 10, you get all this other crap and no model 10s. Turns out that when this was made, our head programmer put in something called a "greedy" smart search, so when your search returned only a few items, it looked into our "family" system (which are groups of categories that are related, like .308 battle rifles, over under shotguns etc.) and grabbed stuff to glue onto your search.
BUT they weren't sorted by relevance! OMG what an idiot, and what an idiot I was to not listen closely to people's complaints. You COULD refine your search to get what you wanted, with one click (just click on SW revolvers on the left) but who the heck wants to do that.
So it's finally fixed. There are still some bugs with individual cases (like a weird one with the word nagant that is now fixed), but overall it is very tight, fast, and finally gives you what you want.
The rest of the interface problems that are left over from the disaster in early '08 are in the works, and it is the easiest and most powerful interface we have ever had.
Please post this around on your boards and facebook and what not. We have a LOT of old friends who just couldn't deal with it anymore and I'm sure they would like to know. We have emailed our list, but people change emails a lot and I'm sure a lot of them haven't been told and would like to know.
Please post your comments here if you have some input, and as always, the customer service contact works and is answered quickly. The way we find a lot of these small case bugs is by people telling us. Thanks as always for your support and patience.