Have to say this - Taurus repair process

[Ryanxia]

I just have to point out that I sent my Taurus (well Rossi) .357 magnum in for repair last week, it got to them late Wednesday, Thursday was a holiday, and I received my firearm today (Monday) completely fixed at no cost (other than shipping it to them) to me. Their repair was super fast and flawless.

Just had to put this out there for other Rossi/Taurus owners. I've heard stories in the past of them taking a long time to get to a repair but I am very impressed with their turnaround. This is a company that stands by their lifetime guarantee.


Oh ya and I'm not affiliated with them or anything in case anyone is wondering

Also, the repair was replacing the ejector rod, nothing hardcore but still..

 

[mongo4567]

I'm glad that they fixed it fast and right, but you're nicer than me. How much was the cost of shipping the pistol overnight?...$30-40?...on a $300 handgun. That gets you a lot closer to the cost of a S&W.

 

[Ryanxia]

The shipping was $20 for 2nd day air. to overnight would have been 50 and change lol. And of course to have to send it back in the first place is never fun but just glad at the speed at which they got me up and going again.

 

[kaferhaus]

I've had good CS from them too.... broke a firing pin on a well worn out PT100. Called and mentioned that the extractor and springs were getting a bit soft too..... got all the parts in the mail in two days.

 

[T.A.Sharps]

I've never had to send a revolver in for repair, I don't own a Taurus though.

 

[Guillermo]

We hear the horror stories but not the good ones.

Thank you for the good news.