Just thought I'd share my experiance.
I've had to contact Hi-point for service twice in the past 8 years. The first time was my own fault as I had lost a screw for the front sight. What did they do?....They sent me a whole new front sight assembly, no questions asked as well as some Osama Bin Laden and Sadam targets.
This weekend I was experiencing some strikes on the side of the primers due to a bent firing pin. I called them and explained the problem and told them I'd rather fix it myself than send it in. Once again they are sending me all the parts I need free of charge. They didn't even ask for the serial number of the gun.
I love this gun even though I have many other quality rifles and pistols. They have some of the best customer service that I've delt with.
I've had to contact Hi-point for service twice in the past 8 years. The first time was my own fault as I had lost a screw for the front sight. What did they do?....They sent me a whole new front sight assembly, no questions asked as well as some Osama Bin Laden and Sadam targets.
This weekend I was experiencing some strikes on the side of the primers due to a bent firing pin. I called them and explained the problem and told them I'd rather fix it myself than send it in. Once again they are sending me all the parts I need free of charge. They didn't even ask for the serial number of the gun.
I love this gun even though I have many other quality rifles and pistols. They have some of the best customer service that I've delt with.