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Midway Powder Shipping

Discussion in 'Handloading and Reloading' started by jsnake, Mar 14, 2013.

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  1. THe Dove

    THe Dove BOOMER SOONER!!!

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    jsnake, I love this sentence........ Do you mind if I use it?

    The Dove
     
  2. PJSprog

    PJSprog Member

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    I buy a lot of stuff from Midway ... have since about 1990. What I don't buy from them is powder and primers. I'm not willing to pay that ridiculous hazmat fee on a couple pounds of powder, when I can pay a couple bucks more at my LGS and help him out with his business.

    That said, having customers pay up front for any "in-stock" product that won't ship for four months is not a good business practice.
     
  3. BYJO4

    BYJO4 Member

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    No business should charge your credit card until ready to actually ship. I can understand a deposit if I'm ordering something specifically for me but it should be a reasonable amount.
     
  4. Strongbad

    Strongbad Member

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    I ordered H-4350, RL-17, and RL-25
     
  5. boomeradf

    boomeradf Member

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    Personally I don't see the issue as I am going to get the product, they are clear on the delay and it is money I am going to pay them at some point. Most of us aren't making anything great in the bank either.
     
  6. B.W.

    B.W. Member

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    I ordered 8lb jug of x terminator on Jan 8th (in stock) and am still waiting. I called and got the same story. I've always been happy with midways service but this is killing me, I'm dangerously low on 223 powder!
     
  7. BRHbar

    BRHbar Member

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    I got a email from Midway this morning, just got in from taking the Grandson's out for some shooting, anyway, said they had some boolits in stock finally. Tried to order 8 minutes after I received the email, "Out of Stock".
    I have been ordering various things from Gamaliel, and they have been shipping very quick. Ordered some powder on the 7th, received it yesterday the 13th.
     
  8. Walkalong

    Walkalong Moderator

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    While overall Midway is great to do business with, "available" is really pushing it as far as powder they do not have goes. The warning could be more prominently placed and "available" should be something like "mixed availability" or "see shipping notice *".

    I also do not believe in a company charging my card for a product they do not have. Normally Midway does not do so for any product listed as "out of stock back order OK. That is just one more reason they should change it form "available", as I imagine the system charges the card automatically because it is listed as "available".

    I imagine Mr Potterfield would like to know about this, and I suspect he could change it.

    jsnake, Why don't you call and discuss this with them? They might appreciate it.
     
    Last edited: Mar 15, 2013
  9. jsnake

    jsnake Member

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    Thanks for the input guys. I think I will quit whining for now. In the future, I will vote with my wallet and buy elsewhere.

    Joe
     
  10. Reloadron
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    Reloadron Member

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    On December 27th while Cabela'a was still taking back orders I knowingly back ordered some .223 figuring when it shows, it shows. I am not in any rush. However, with Cabela's and many other vendors when it ships you are charged and not before. I like that in a supplier.

    Midway are generally square shooters and I like them. I dislike the practice of charging a customer before the order actually ships, this is true of any company. In this case my order is only $299 but let's say a vendor has a hundred such orders and has charged the buyers before the products ship. Nice pile of change sitting out there making someone else money while the customer waits, and waits, and waits. This should be made clear when the order is placed, nice and up front.

    Just My Take
    Ron
     
  11. jsnake

    jsnake Member

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    Ron,
    Apparently, I missed the notices on the site. It is a bit cryptic, however, the problem is in the definition of "in stock". Midway charges immediately for "in stock" items. According to others here, Midway dropships all powder and primers from Powder Valley. Therefore, their definition of "in stock" is troublesome. I will still need the powder in 4 months, so I will stop whining. It is not like I can just order it from somewhere else. Make no mistake about it, future powder orders will be made elsewhere.
    joe
     
  12. Reloadron
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    Reloadron Member

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    I absolutely agree with you.

    Simply put I dislike the idea of charging a customer before the product ships.

    Ron
     
  13. mdi

    mdi Member

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    One of the several reasons I don't do business with MidwayUSA anymore...
     
  14. JJ-

    JJ- Member

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    I ordered a PV in stock powder on Feb 21st and haven't received. When did you get yours?
     
  15. Walkalong

    Walkalong Moderator

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    Instead of getting mad, packing up your toys, and shopping elsewhere in the future, I still suggest you call Midway and talk to them about it. I bet they will credit your card and then charge you later when your powder comes in. I also still say that I bet they will appreciate the input, and might make changes.

    Seriously. :)
     
  16. jsnake

    jsnake Member

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    I have called Midway 3 times to discuss this. Sent emails detailing my issues as well. Have been told on each and every occasion that was the way they do business for "in stock" items. I only have two choices at this point; wait or cancel order and do without.
    Joe
     
  17. Bud0505

    Bud0505 Member

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    I quit dealing with Midway many years ago. When they were a small company they provided quality goods at reasonable prices and shipping rates. As they grew their shipping rates became unreasonable IMHO. Too many other sites out there now to choose from.
     
  18. Walkalong

    Walkalong Moderator

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    Well that's a shame.
     
  19. HOOfan_1

    HOOfan_1 Member

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    Last time I ordered powder from Midway, it said in stock. Charged my card, and a week later I got a refund and was told the powder was unavailable.
     
  20. boom boom

    boom boom Member

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    Been buying less from Midway too because of rising prices on merchandise and shipping. Made it as cheap to buy from LGS with no backorder/out of stock issues. Used both Midsouth and Grafs too on occasion.
     
  21. jsnake

    jsnake Member

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    I really appreciate all the feedback guys. At least I'm not overreacting or crazy. At least not for this response.

    Joe
     
  22. Jesse Heywood

    Jesse Heywood Member

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    I e-mailed Potterfield and got this response.

     
  23. Walkalong

    Walkalong Moderator

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    At least they are going to look at it, and gave an explanation for why instead of just saying "that's how we do business". Maybe they will change how they do it. Normally it would work just fine, but these are trying times for everyone.
     
  24. 788Ham

    788Ham Member

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    I've dealt with Larry for about 20 years, have always been satisfied, until the last 5 months. I ordered some Hornady 150 gr. 30 cal bullets, on the web page it said, "out of stock, okay to backorder." , which I did. 2 days later I received an emails saying they would be shipped by **, **, ****. Okay, I wasn't in need of bullets that afternoon, but still chapped my backside. Finally, 5 months later, I get another email, "Product available, please advise." What? Anyway, 5 days later the UPS guy dropped 'em on the porch. I understand some of the things going on at this time aren't Larry's fault, but charging the CC as soon as the order is placed is totally wrong!
     
  25. Jesse Heywood

    Jesse Heywood Member

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    I think that a properly worded statement on the order page would satisfy most. Even better would be a different agreement with PV, but that will have to take place after this panic has slowed.

    My take on this is that the entire supply chain was caught unaware in a situation similar to, but on a smaller scale than, the bank panics of the early 30's.
     
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