I love my mossberg 500. I had problems with the first one I had (barrel slightly misaligned, safety would lock back with recoil) I had it for about half a year and got tired of having to hold the safety forward and tilting the gun to get the beads lined up. I wrote them an email, they paid for shipping both ways and sent me a whole new shotgun (that works perfectly, BTW)
I do prefer the smoother action on the 870, but for the awesome customer service and similar durability I'll take the Mossberg any day.
I do prefer the smoother action on the 870, but for the awesome customer service and similar durability I'll take the Mossberg any day.