New Savage/Old Story

[berettaprofessor]

I really enjoyed my new Savage 64 Takedown rifle, I really did; adding an MCarbo trigger kit, QD rings and a scope, I've been surprised by how well it shot and how fun it was. Right up until, disassembling and cleaning, I noticed the firing pin indent on the chamber at 12:00 you can see in the picture. Around 100 rounds shot, with the only dry-firing being at the end of a magazine, so maybe 8-10 dry-fires to create this. The manual never says a word about dry-firing or not.

Oh well, I thought, maybe it's just a soft barrel like Ruger had with the early 10/22 TD's, and Savage will either tell me its expected or replace the barrel. No problem. Replacing a barrel is not a big deal. So I emailed Savage customer service, sent a picture, and asked if this was an expected issue and if the barrel should be replaced, or if it wouldn't cause any long-term problems.

And then, today, I got back a boilerplate response which was "send us back the rifle and our gunsmiths will look at it, fix it, and return it." No answer to my questions, no "yeah, that's a bad barrel, let us replace it," no time estimate given. They want me to ship the whole gun back and forth, presumably at my expense since they didn't provide a shipping label. The last company to ask me something like this, Ruger, sent a shipping label, shipping paid by them, giving me some security that they were at least expecting it and would turn the gun around. All I had to do was drop it off at FedEx.

Am I expecting too much, High Roader's? A simple answer to my questions, a little more help to get the possibly defective gun back and forth without paying an FFL to ship it and then having to pay again to get it back? A meager shipping paid return label? Savage just lost at least the sale of the regular stocked Savage 64 I was going to pick up to plink with, let alone others I might have purchased.

 

[LoonWulf]

Without having the gun in hand I wouldnt expect them to make a guess as to what the actual issue is, if there is one. Customer service is not gunsmithing/repairs etc.
As to the rather short "ship it back" note, thats about what id expect as an automated, or nearly that response. Again not fantastic, but no unusual, or un-expected. I dont expect companies to pay for my shipping either, but thats just me.

The last gun I sent to ruger cost me 140 bucks in replacement factory parts because they have a policy of replacing any aftermarket parts found in the gun (knew that, too lazy to pull my parts out), I paid shipping TO them, they sent the gun back free of charge. They were also kind enough to not toss out my aftermarket parts, and returned them in a nice baggy, which now holds two sets of factory parts.

 

[sarduy]

I really enjoyed my new Savage 64 Takedown rifle, I really did; adding an MCarbo trigger kit, QD rings and a scope, I've been surprised by how well it shot and how fun it was. Right up until, disassembling and cleaning, I noticed the firing pin indent on the chamber at 12:00 you can see in the picture. Around 100 rounds shot, with the only dry-firing being at the end of a magazine, so maybe 8-10 dry-fires to create this. The manual never says a word about dry-firing or not.

Oh well, I thought, maybe it's just a soft barrel like Ruger had with the early 10/22 TD's, and Savage will either tell me its expected or replace the barrel. No problem. Replacing a barrel is not a big deal. So I emailed Savage customer service, sent a picture, and asked if this was an expected issue and if the barrel should be replaced, or if it wouldn't cause any long-term problems.

And then, today, I got back a boilerplate response which was "send us back the rifle and our gunsmiths will look at it, fix it, and return it." No answer to my questions, no "yeah, that's a bad barrel, let us replace it," no time estimate given. They want me to ship the whole gun back and forth, presumably at my expense since they didn't provide a shipping label. The last company to ask me something like this, Ruger, sent a shipping label, shipping paid by them, giving me some security that they were at least expecting it and would turn the gun around. All I had to do was drop it off at FedEx.

Am I expecting too much, High Roader's? A simple answer to my questions, a little more help to get the possibly defective gun back and forth without paying an FFL to ship it and then having to pay again to get it back? A meager shipping paid return label? Savage just lost at least the sale of the regular stocked Savage 64 I was going to pick up to plink with, let alone others I might have purchased.

View attachment 942755

There is nothing wrong with that barrel. But its good practice to never dry fire a 22lr..

 

[edwardware]

- If the pin is peening into the chamber, iron it out with a burnishing rod, and go shoot.
- If the gun is fitted with an FP stop, see if you can adjust it so it stops a mite sooner, and go shoot.
- If not, go shoot.

And if you must dry fire it, use a piece of brass as a snap cap. I wouldn't send a gun that was performing well back hoping for better.

 

[doubleh]

From what I can see in the picture I would put everything back together and go shoot it. While you are at it learn to count your shots so you won't be dry firing it.