longdayjake
Member
Okay, in early January of 2009 I ordered 60,000 bullets from rainier ballistics over the phone. I was told over the phone that all of them were in stock and that they would hold them until they received my check which I sent the same day. They didn't accept credit cards at the time so sending a check was the only way I could make payment. I asked if they would still hold my order until the check arrived and they happily agreed.
Well, a month went by and I still had not received any bullets so I called them to ask if they got my check. They said that they had gotten it and that the bullets would be on the way. A few weeks later about half of my order showed up. I was okay with the wait as I knew that things were crazy at the time and everyone was having a hard time keeping up with orders. I sold the bullets that they sent me easily and wanted more but knew it would be pointless to order more since they hadn't even sent my whole order yet.
Upon contacting them about the rest of my order I discovered that it would be another month and a half before more would show up. When they finally did I was still missing 10,000 rounds of 30 carbine bullets. At the time the cost for them was only $630. I emailed them to make sure they knew I was short and they assured me that I was not forgotten.
Well, to make a long story short I have yet to get the bullets sent to me. It has been one year and 2 months that they have had my money. Yesterday I got a letter from them with their new inflated pricing and an encouragement to make an order.
What?????????????
I wrote them an email explaining what had happened and I requested a refund so that I could purchase bullets from someone else. They must really be busy because their response to my desire to buy bullets from someone else was "good luck." No apology, nothing at all. No offer to pay me interest for having my money for so long. So, we will see how long it takes for the refund to arrive. Hopefully it won't take several emails and a year and two months.
Well, a month went by and I still had not received any bullets so I called them to ask if they got my check. They said that they had gotten it and that the bullets would be on the way. A few weeks later about half of my order showed up. I was okay with the wait as I knew that things were crazy at the time and everyone was having a hard time keeping up with orders. I sold the bullets that they sent me easily and wanted more but knew it would be pointless to order more since they hadn't even sent my whole order yet.
Upon contacting them about the rest of my order I discovered that it would be another month and a half before more would show up. When they finally did I was still missing 10,000 rounds of 30 carbine bullets. At the time the cost for them was only $630. I emailed them to make sure they knew I was short and they assured me that I was not forgotten.
Well, to make a long story short I have yet to get the bullets sent to me. It has been one year and 2 months that they have had my money. Yesterday I got a letter from them with their new inflated pricing and an encouragement to make an order.
What????????????? I wrote them an email explaining what had happened and I requested a refund so that I could purchase bullets from someone else. They must really be busy because their response to my desire to buy bullets from someone else was "good luck." No apology, nothing at all. No offer to pay me interest for having my money for so long. So, we will see how long it takes for the refund to arrive. Hopefully it won't take several emails and a year and two months.
