R&D Drop-In Conversion Cylinder for '58 Remmie

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KMcCoy

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I posted a question recently about an issue I was having with a cartidge conversion cylinder I bought for my Pietta 1858 Remington. With the conversion cylinder installed, the weapon unlocked and the cylinder rotated when you lowered the hammer from full cock.

I called Taylor's & Company. Inc. and was able to talk to their gunsmith. He knew what the problem was and offered to either walk me through the fix or send them the part and he would fix it for me. I was very pleased with his attitude and willingness to make it right even though the issue was fit in my particular revolver and not necessarily their fault.

We are quick to complain when things go wrong. I wanted to be as quick to praise a company that does things right.
 
I recently bought a 1858 New Army from Midway. They get them from Taylor's. While the revolver was in excellent condition, the box arrived with a big hole all the way through it from the front sight and it being so loosely packed in the box.

I called Midway for another box, but they wanted the whole thing back. I didn't want to take a chance of getting a excellent box and a fair revolver so I told them that I didn't want to send the revolver back. Midway then told me to contact Taylor's.

I called Taylor's and they wanted $10 for a new box. I called Midway back to see if they could call and put a little heat on Taylor's. Midway said they would credit me $10.

Hat's off to Midway. Glad I bought it from them and not Taylor's.

I am going to get a SAA and before my experience with Taylor's , the Smoke Wagon was at the top of my list. I will have to look at Cimmaron now and Taylor's is in my home state.
 
KMcCoy

I'll bet Taylors will fix it for free, even though you did not buy the gun from them.

I dunno if they still do this, but when I bought my first R&D cylinder, Taylors fitted it to my Remmie FOR FREE. All I had to do was send the Remmie to them. It is an old EuroArms Remmie actually made by Armi San Paolo. I was not sure whether to buy the Pietta version or the Uberti version of their cylinder. I called Taylors and they suggested sending me the gun. All I had to pay was to ship the gun to them, and buy the cylinder of course. Taylors had a set up where they would mount the original C&B cylinder onto a fixture which located where the cylinder stop notches should be cut. They took a brand new cylinder that had no stop notches. They cut the notches to fit my gun, they shaved the front surface of the cylinder a few thousandths to get the B/C gap correct, and then they reblued the cylinder.

Did I mention they did all this work for free?

When finished, they shipped my gun back to me, on their nickel, with the conversion cylinder in its own box in the pacage.

I dunno if Taylors is still providing this service for free or not, but it sure was a lot more important to me than worrying about a free box.

I will always support Taylors, they do good work and their customer service is second to none. Better than most. Try to get that kind of service out of Cimarron.
 
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