Wow, some people have some really stupid things to add to these online forums.
What a joke Ruger has become. orchidhunter
Perfect example of a really stupid comment... I wouldn't expect anything less of you, orchidhunter. You seem to love adding your stupid and unbacked replies to just about any thread you can click on.
Anyhow. I got my Ruger LCP back from the recall upgrades today. It took almost a month from the day I sent it in. No big deal. At least Ruger takes responsibility and takes care of their customers.
This is what came back with my gun:
An extra magazine with a pinky extension and a cheesy baseball cap that says, "the RUGER LCP." LOL!
It also came with a thin paper strip that had the following memo on it:
"We have run into a supply issue with one of our vendors and are currently getting another vendor on line to boost the supply of a key part. We should have this issue resolved in the next few days. We do apologize for the delay in the return of your LCP."
Then there is the official letter that came with the package as well. It reads the following:
"Dear LCP Owner,
I want to thank you for your purchase of a Ruger LCP pistol and apologize for the inconvenience caused by the recent recall. We appreciate your patience and hope that you will find the wait worthwhile. Not only have we addressed the original issue but, as you handle and shoot your LCP pistol, you may notice other improvements as well.
Over the course of building and shipping many thousands of LCP pistols - and getting great feedback from active LCP pistol users - we made a number of running changes to continuously improve the LCP pistol. When we received your LCP pistol back for the free safety up-grade, we not only installed a new hammer mechanism, but also incorporated other available changes to further improve your LCP.
It is likely the only one you will be able to see is the new manual slide hold-open (assuming you did not have it already), but other, more subtle improvements have been incorporated too, and these should make your LCP even more rugged and reliable in the best Ruger tradition.
Enclosed you will find an extra LCP magazine as promised in our recall notice. This new magazine has our new, very popular finger-extension floorplate, which makes it even easier to have a firm grip on your LCP. We recognize the inconvenience a recall creates so, as an additional small token of our appreciation, we have also included an LCP cap.
Once again, thank you for your patience and I hope you will consider Ruger's extensive product line when you plan your next firearm purchase.
Sincerely,
Michael O. Fifer
President and CEO
Ruger Firearms
"
It does NOT get any better than that. Bravo and hats off to Ruger for taking full responsibility and acting in the most professional manner possible. I don't think any other company can match the outstanding service Ruger has provided us LCP owners during this recall. Everyone I spoke with on the phone was extremely polite and friendly. Again, they deserve so much credit for tackling this recall process the way they did. It isn't easy for a company to take a hit and admit when they screwed up. But at least they weren't cowards about it.
Besides, the free magazine and a "better" gun is well-worth the wait. I didn't have any issues with my LCP in the first place, but now I love it that much more. Big thumbs up to Ruger for providing a killer product and even better customer service! All for $300 bucks...you just can't beat that in today's cut-throat world.
Lastly, all you negative, smart a$$ people with nothing meaningful to add need to find your way off the internet so the rest of us can enjoy it!
