The one time I sent a gun in to Ruger they sent me a sticker when it came back. I still have it stashed as I will not put a firearms sticker on my vehicle. It is a cool looking sticker though. I think you did okay on the cleaning cloth. Ruger customer service is A okay in my book. Paying shipping both ways & resolving a problem. I have read some horror stories about some other manufacturers on the forum boards.