Behold! The thread rises from the dead!
I'm posting here b/c it was the most recent mention of Polish Cappers.
I tried - multiple times, with multiple cards, and multiple browsers - to order one starting Tuesday evening. I thought I'd succeeded, but got an email from them today saying they were still waiting for payment. ?? Payment simply would not go through. I contacted my bank; they show no attempt to take the money, nor is there a security setting preventing an international charge, nor any kind of fraud alert.
So I replied to Polish capper's email this afternoon... and received a prompt, informative, polite, and encouraging reply! It was even from a live human being! (Short version is they are using a 3rd party CC processor, known issue, I'm not the only one, they're working on it.)
Receiving that email reply made me realize just how low the customer service bar is for most companies in the US today.
This thread isn't the place to gripe about that, though.
Let's just say I'm eager to do business with them and get a brass capper one of these days. If the product is 50% as impressive as their personable customer service, I think I'll be a happy camp... capper.
