December 2007 I bought a Smith & Wesson M&P 9mm full size. I purchased the gun with a the $50 rebate and 2 free magazines promotion. I've received a total of 6 magazines, but only 2 of those magazines are for a 9mm M&P.
Here's the story:
When I filled out the rebate, I put the serial number of my M&P as well as specifying that I wanted 9mm M&P magazines. Should be easy right?
About 3 months after I mailed in the rebate, I received the $50 check and 2 magazines. Trouble is the magazines were for a 9mm Sigma rather than a 9mm M&P. So I called up CS and they paid for shipping to send the incorrect magazines back. Mistakes happen, so no big deal.
About 4 months after I sent back the Sigma magazines I finally received my 9mm M&P magazines. 7 months total, but it's fairly understandable considering the M&P is a new product.
Today I received another 2 magazines for the 40 S&W M&P. I'm not sure why they sent me these
Maybe Smith & Wesson will keep sending me free magazines for guns I don't own
I'm not necessarily upset, but it seems like their customer service is a bit off if they can't figure out the difference between the 9mm Sigma, 9mm M&P, and 40 S&W M&P.
Here's the story:
When I filled out the rebate, I put the serial number of my M&P as well as specifying that I wanted 9mm M&P magazines. Should be easy right?
About 3 months after I mailed in the rebate, I received the $50 check and 2 magazines. Trouble is the magazines were for a 9mm Sigma rather than a 9mm M&P. So I called up CS and they paid for shipping to send the incorrect magazines back. Mistakes happen, so no big deal.
About 4 months after I sent back the Sigma magazines I finally received my 9mm M&P magazines. 7 months total, but it's fairly understandable considering the M&P is a new product.
Today I received another 2 magazines for the 40 S&W M&P. I'm not sure why they sent me these
Maybe Smith & Wesson will keep sending me free magazines for guns I don't own
I'm not necessarily upset, but it seems like their customer service is a bit off if they can't figure out the difference between the 9mm Sigma, 9mm M&P, and 40 S&W M&P.
