mljdeckard
Member
If Kimber quality is like flipping a coin, I must have lucked out. My Custom II is the best handgun I have ever owned. I honestly think that people who have had issues with their quality have been victims of the law of large numbers. Meaning, Kimber sells (by far) more guns than the competition. If you sell more guns, you are going to have more guns break. All guns break sooner or later. As for the customer service, I wouldn't know. Never had a reason to talk to them.
I overheard a shop clerk pushing Springfield to a customer one day. I waited until he was free, and started a conversation with him, asked him which one he would recommend. When he started leaning toward SA, I asked him if he had ever seen a Kimber break. No. Has he had more customers bring Kimbers back to the shop? No. Did he know which parts or manufacturing processes were better in SA? No. He would not say out loud that it was nothing more than personal preference that made him favor SA.
I overheard a shop clerk pushing Springfield to a customer one day. I waited until he was free, and started a conversation with him, asked him which one he would recommend. When he started leaning toward SA, I asked him if he had ever seen a Kimber break. No. Has he had more customers bring Kimbers back to the shop? No. Did he know which parts or manufacturing processes were better in SA? No. He would not say out loud that it was nothing more than personal preference that made him favor SA.