TAURUS got me. Broken gun.

[evan price]

I will say that lately when I call them I get a person in the first few minutes of holding, however, every time I have called, they say the same thing which is "Backorder, no known date to get the parts".
The latest lady told me they have a huge backlog of orders for of these exact parts and guns in service waiting for them.
I asked her since they are the same parts used for current production revolvers, and they are still making and selling new ones, why can't I get parts?
She said the parts for manufacturing are all allocated from the vendor to new guns and there are none left over for service, and they can't just take them from manufacturing.

 

[bannockburn]

evan price

She said the parts for manufacturing are all allocated from the vendor to new guns and there are none left over for service, and they can't just take them from manufacturing.

It just amazes me what kind of company would turn it's back on those customers who have already bought their guns believing that if something broke on it, it would be fixed under warranty by the company. Instead Taurus thumbs it's collective Customer Service nose at you and says that the parts needed for repairs aren't available because Taurus has to build more new guns with them in order to sell them to yet more unsuspecting customers! And when those new guns break, Taurus will just go right on ignoring those new customers, as well as the old ones, and continue this ridiculous shell game of "parts, parts...who gets the parts?".

Please can't somebody at Taurus Corporate stop this madness and simply order more new parts solely for use in taking care of customer service repairs?

 

[shootniron]

Mess with the bull...sometimes, you get the horns!

 

[just for fun]

BSA1...Please tell me what I am to do with my POS Taurus guns...Taurus won't fix them properly. Unlike you, perhaps...I will not sell a non-functioning and problem gun to someone.

I have owned 2 Taurus guns...unfortunately, I bought both of them at the same time...otherwise, I would have never bought but one. At any rate, Taurus has a perfect record with me, neither gun was worth bringing home.

Now, as to the comment about being critical of other brands...WHEN...WHEN...WHEN...I get a bad one from another company, and I pay postage back to them twice on new guns that they REFUSED to pay return postage on, and it comes back to me, unfixed...I will be critical of them, also. And, remember...Taurus did this to me on 2 guns.

Oh yeah, buy all of the great Taurus guns that you want.

Do I bash Taurus...yes, I have PAID for the right to do that.

Bought and own one glock pistol. For years it was (by anyone's standards) a POS. Would jam on the fourth/fifth round fired. I'd mess with it for awhile, get mad and throw it back in the safe. Year or two latter I'd try again, with same results.
What was worse than owning it was Junior's remarks- "send it to me I'll take it off your hands". My son says those are the remarks of a F-**** which is the results of two retards having a child. I think he may be onto something there! Anyway finally got that glock figured out, not really the RO did!!! Don't trust it enough to carry it, but it is a fun range gun.
On that note, I have M-85 (prelock) that I do carry when I leave the house. I've put reloads through it that I would be reluctant to shoot in my J frame. Should to stop shooting next time at the range I would not hesitate to buy another.
But then I'm over 70 so what do I know.