UPS Left my gun on the doorstep- no signature!

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Call and get it all fixed, then the next time the driver has a package for you, it might get left on the truck and extra day or tossed from the road, or just left out in the weather to get wet. You have to take all things into consideration when you make a complaint. Glad you got your rifle.
 
My regular drivers have changed over the years, but the temporary drivers have been a consistent problem. I once walked out into the back yard and found a long box with a "signature required"; the driver had simply thrown it over the 6' high privacy fence. In the rain. A couple of days before.

Fortunately the shipper had wrapped the rifle in plastic, though the cardboard box was still soggy.

The regular drivers... they've all gone beyond the requirements of the job, and I've expressed my appreciation to them.

Feral Express, on the other hand... I've changed parts vendors a couple of times, people I'd done business with for years, when they signed on to the "all Fedex all the time" program. Too many problems with them for too long; I don't want anything to do with them.
 
I would call UPS and complain and (Just dreaming here ) I would insist that the driver make a special trip out to collect my signature.
I think UPS is rather intolerant of driver not doing their jobs per instructions.
 
This must vary hugely buy just who your delivery guys are. My UPS guy is great, he even stops and throws a Frisbee for my dogs and leaves packages on the covered front porch where they hang out. The Fedex guy has told me he isn’t allowed to interact with the dogs, he always wraps packages in bags if it’s raining and leaves them by the garage door instead. And my mail lady has told me she’s not allowed out of the jeep when there’s dogs around, so she drives up next to a retaining wall where the dogs can’t get to and puts packages on top of that through her window (in a bag if it’s raining). The only issue I’ve had with USPS is when there’s been a sub driver and they refuse to leave a package at all because the dogs are out.

I haven’t had a problem with signatures, but of course I’m the opposite where most items I’d prefer they leave even without a signature. I’m never around when they come, and it’s a pain to get to the distribution hub after they miss me 3 times. It’s even harder to get to my post office when they’re still open.
 
My present drivers are ok.
But I still got a wet box of reloading components. Leaky truck? Fortunately it had not penetrated to the primer trays.

I once got a case of bullets in a PO flat rate box that the postmaster delivered in his own car after work.
 
Had a similar experience with fedex. Came home one night my neighbor said he had my package, didn't think I wanted it getting wet so picked it up off the lawn. Said the driver didn't even stop just threw it towards the house. Was my gp100 I sent in to get the rear sight fixed.
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My UPS drivers are awesome, we have a long driveway they drive up and place the packages on our covered porches, I need to call their local manager and tell them they do good work. UPS around here seems to have the best service of the bunch.

I have to admit I did chuckle a little bit with the thought of a packaged GP100 flying through the air out the window of the FedEx. But then I thought of my GP100 flying through the air and I stopped laughing.
 
I would like to see the signature on the delivery, that'll be a hoot. Yeah I'm glad I got my rifle and it wasn't taken, wet etc.. but I feel for a firearm there should be special handling. If it gets stolen then it becomes a huge ordeal imo.
 
Complaining about your waiter is a good way to make sure someone spits in your food.

My Glock 20 was left on the porch. Don’t remember if that was UPS or FedEx. I didn’t even know it had been sent. My wife was home when my CMP Garand came, but CMP has emailed me the day before so I could tell her to BOLO for it.
 
I have a C&R license and have received over 100 firearms, and I can say that 90% of the time that the USPS delivered handguns to my house with signature required, I would walk out to find it laying on the front porch.
 
Wbblazer90 said:
I sent in my Remington 700P under recall. No big deal, followed instructions to a T and had it picked up by UPS. Shop fixed it in 2 days and sent it back via UPS. Email from shop and UPS states ADULT 21 YEARS OR OLDER SIGNATURE REQUIRED, which is definitely what I wanted. Got home from work and there is a Package from UPS at my front door. No one signed for the package! My rifle sat at my front door for 3 hours.:fire:
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I understand that the email from the shop (no doubt a standard form they use) says this, but do you know if they actually paid for this particular service from UPS? Do you have the bill of lading that shows that those services were contracted for your shipment?
 
When it asks if there are any specific directions as to where the package is to be left, tell them to stand directly in front of the door so they can be scanned, then, look left for 2 seconds, then right for 2 seconds, take 2 steps backward and look straight ahead. Then and only then, lean package against the door. :what:
 
IME UPS loads their drivers out to the point that they're racing throughout their entire shift to get that truck empty. They really don't give them time to stand there and get a signature even if they expect them to do so.

So far I've been lucky when ammunition is delivered to our house they knock on the door they wait for a signature but you can tell they're pressed for time.

On top of that as I stated in an earlier post UPS is a union shop. So go ahead and complain, even if any disciplinary action is taken they'll bring their shop steward into the conference, the union will file a grievance and whatever disciplinary action was taken will likely get overturned. Management knows this and very likely won't waste their time.
 
jak67429 said:
Had a similar experience with fedex. Came home one night my neighbor said he had my package, didn't think I wanted it getting wet so picked it up off the lawn. Said the driver didn't even stop just threw it towards the house. Was my gp100 I sent in to get the rear sight fixed.
Click to expand...

Was the lawn okay? (GP100s are tough!)
 
I have a lot of interface with Ups and fedex execs as we do a lot of shipping with both.

Typical corporate types who dont inspire a lot of confidence.

Both feed the bottom line by overloading the drivers.

Some day a small guy will do it right and will become a big national carrier and put them both out of business
 
bikerdoc said:
I have a lot of interface with Ups and fedex execs as we do a lot of shipping with both.

Typical corporate types who dont inspire a lot of confidence.

Both feed the bottom line by overloading the drivers.

Some day a small guy will do it right and will become a big national carrier and put them both out of business
Click to expand...
We can hope!

Our fedex guy knows me, and once he knows which house is mine (weve moved 3 times in 5 years, all within a mile) he make sure it gets to ME.
Our normal UPS guy has given me some distinct frustration, Including leaving full 20, 28, .410 shotgun set that I had sent out for work for a friend, sitting in my NEIGHBORS drive way when it was supposed to be signed for.
Now if i can i have every thing shipped usps, or fedex. If i have to use UPS i have it held for pickup at the office.
 
If my garage door is up, both Fedex and UPS will leave it inside my garage; otherwise I have a screened in front porch where pkgs get left all the time. But then, where I live we don't have "miscreant youths" running around stealing things either.
 
A friend bought some ammo and had it mailed to my house because I am usually home. It got delivered to the wrong address and when I went to get it the homeowner did not want to give it to me. It all worked out but it could have gotten ugly.
 
A lot of my stuff comes UPS and FedEx. Deliveries are made the same time every work day. Never ever had a problem with delivery.

1. Get a tracking number and track the package.

2. When the "out for delivery" notice is posted have someone at home to sign for the stuff.

Nostalgia: i ordered ammunition in the 1950s and appreciate UPS parcel delivery to the door. Railway Express sent folks a postcard saying your ammo was in. Then came the trip to the Railway Express freight office: For me that meant a 70 mile round trip, often by hitch hiking.
 
In 1994, I had wonderful service from Airborne Express, shipping coolers full of iced samples of test swabs and rinses of demilled artillery shells from the arsenal test site in Nevada back to my home agency's laboratory in Alabama. They only missed one delivery and it arrived the next day, still icy. Too bad they were taken over by Kraut based DHL.
 
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