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VTI online store

Discussion in 'Blackpowder' started by johnnycobra, Feb 3, 2013.

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  1. johnnycobra

    johnnycobra Member

    Joined:
    Feb 3, 2013
    Messages:
    1
    Has anybody had much contact with VTI ???

    I placed an order for a colt navy ASM wedge and spring over 8 months ago
    i received a e-mail that said they cant get any. but no refund. After several e-mails and no answer I gave up and figured it was money lost.

    Hasd anyone dealt with VTI???????


    :banghead:
     
  2. Fingers McGee

    Fingers McGee Member

    Joined:
    Apr 5, 2009
    Messages:
    1,516
    Location:
    High and dry at Lake of the Ozarks, MO
    Doesn't sound right. They have never charged me for an order item until it has been shipped, and I buy parts all the ime. Waiting on some frame pins and wedges right now - and I haven't been charged for them. I addition, they've always kept me informed on status of any backorders I may have.
     
  3. 4speed

    4speed Member

    Joined:
    Aug 5, 2012
    Messages:
    55
    Location:
    Bartow County Georgia
    Ditto, I have ordered several items they did not have but were never charged for them. :confused:

    I do however, keep a close eye on my CC account because some vendors like to bill your card and make you wait until it gets here from China. I immediately protest when one does so I do not become the stuckee. ;)
     
  4. J-Bar

    J-Bar Member

    Joined:
    Nov 24, 2010
    Messages:
    2,509
    Location:
    Springfield, MO
    I have had good luck with VTI.

    Try a phone call and talking with a real human being.
     
  5. PRM

    PRM Member

    Joined:
    Apr 14, 2008
    Messages:
    2,060
    Used them several times, all positive. Fast shipping. I'd call, something doesn't sound right.
     
  6. Prairie Dawg

    Prairie Dawg Member

    Joined:
    Mar 16, 2008
    Messages:
    615
    Location:
    Ohio
    I've bought lotsa stuff from them.
    Always fast n friendly.
    You should call them
    (860) 435-8068
    They are in the eastern time zone.
    --Dawg
     
  7. swathdiver

    swathdiver Member

    Joined:
    Jan 18, 2010
    Messages:
    707
    Location:
    Treasure Coast, Florida
    Definitely pick up the phone and call; they answer and call back too!
     
  8. Noz

    Noz Member

    Joined:
    Dec 3, 2010
    Messages:
    797
    Location:
    Southwest Missouri
    I'm with the majority. Never had a problem with VTI.
     
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