I picked up a new Springfield 1911, Operator. It isn't a really big deal but I was surprised to find out after getting it home that it doesn't fit in the holster that it comes with. While I didn't plan to really use the holster for CC I thought it might be OK for at the range. So, I called Springfield CS. The response I got was that they don't make the holsters and while they can send me another one they can't really guarantee that it will work. They said most people don't use them or throw them away. I said I would pass on them sending me a new holster. While I appreciate the reps honesty I don't appreciate any company that will knowingly sell something that doesn't really work properly. This won't stop me from buying another Springfield 1911 BUT it does leave me disappointed.