kirby
Member
Just a happy customer.
I ordered a case of ammo from them. It shipped quickly. Somewhere along the way, someone dropped the box. It was a bit damaged on the outside and some of the plastic pieces inside the individual 50rnd boxes were busted. Nothing major, just a small problem. Not even enough for me to complain.
So, a few days later I get an email from Sportsman's Guide asking for my input. I give it. I tell them I was generally happy, but clearly the shipper dropped the box, but nothing seriously damaged. I also made some comments about product availability and such.
A few more days go by, I get a response from someone who actually read and though about my email! They gave me a $10 off coupon for my next order for the "damaged" boxes, but more importantly, they made me feel they actualy considered what I wrote for a bit.
I ordered a case of ammo from them. It shipped quickly. Somewhere along the way, someone dropped the box. It was a bit damaged on the outside and some of the plastic pieces inside the individual 50rnd boxes were busted. Nothing major, just a small problem. Not even enough for me to complain.
So, a few days later I get an email from Sportsman's Guide asking for my input. I give it. I tell them I was generally happy, but clearly the shipper dropped the box, but nothing seriously damaged. I also made some comments about product availability and such.
A few more days go by, I get a response from someone who actually read and though about my email! They gave me a $10 off coupon for my next order for the "damaged" boxes, but more importantly, they made me feel they actualy considered what I wrote for a bit.