I had a retail manager scold me not to use abbreviations on the 4473, so I spelled everything out. My town's name is two words, the first is Pen. She complained "I told you NO ABBREVIATIONS". I had already gone through this with the clerk, He showed her my driver's license. Yep, town name is two words. Then she fills in the blanks about resident alien N/A. I asked what's that mean? She snaps Not Applicable. I retorted I thought you just said NO ABBREVIATIONS!. You have to understand, I had already been trying to buy this stupid shotgun for over an hour. It really shouldn't take this long.
The worst part was, they couldn't find the shotty they logged out to me. They had three listed as available in their book, but none in the safe, only the one in the display case. That managers day just got a whole lot worse!