PakWaan
Member
My 1911PD was throwing spent brass into my forehead on occasion - about one of every 20 rounds. This is apparently not a rare occurrence. I contacted customer support a while back and they suggested running at least 500 rounds through the gun before sending it back, to see if the problem alleviated itself. After about 700 rounds it was better, but still did it sometimes.
I called customer service, and they sent me a prepaid UPS Overnight label. A week later, they overnighted it back and the problem is fixed. The work order says they replaced the ejector, adjusted slide to frame fit and did a barrel modification.
Cheers to S&W for outstanding customer service - free shipping both ways, fast service, and a job well done!
I called customer service, and they sent me a prepaid UPS Overnight label. A week later, they overnighted it back and the problem is fixed. The work order says they replaced the ejector, adjusted slide to frame fit and did a barrel modification.
Cheers to S&W for outstanding customer service - free shipping both ways, fast service, and a job well done!