DougD
Member
Do any of you have first-hand experience with the people at CZ-USA? I'm a loyal CZ customer and user. I really like CZ firearms but I had a bad experience with their customer service people in Kansas City a few days ago. This latest incident is basically a repeat of the same rudeness and "don't give a $#!t" attitude CZ-USA offered me in April of this year. The whole story is too long to re-post but if you would like to read it all, you can find it HERE.
The thing that has me irritated here is the manner in which I have been talked to on two separate occasions now. Most of my problem arises not from what the CZ-USA rep said to me but rather how he said it. While many have posted about their positive experiences with CZ-USA's customer service, internet searches and discussions with my contacts in the firearms industry indicate that my experiences with them are not unusual.
The reason I am posting this in the General Gun Discussions section is because I'm trying to reach out to a larger sample of CZ owners so that I can better determine if my experiences are flukes or if this behavior is normal for CZ-USA. So, if you've got some experience with them can you please share?
The thing that has me irritated here is the manner in which I have been talked to on two separate occasions now. Most of my problem arises not from what the CZ-USA rep said to me but rather how he said it. While many have posted about their positive experiences with CZ-USA's customer service, internet searches and discussions with my contacts in the firearms industry indicate that my experiences with them are not unusual.
The reason I am posting this in the General Gun Discussions section is because I'm trying to reach out to a larger sample of CZ owners so that I can better determine if my experiences are flukes or if this behavior is normal for CZ-USA. So, if you've got some experience with them can you please share?