swampcrawler
Member
- Joined
- Jun 3, 2013
- Messages
- 584
Just a warning for the rest of the community.
About a month ago I fell in love with a Hudson H9 at the LGS and it followed me home, my wallet $1100 lighter.
After 400 rounds, a tiny bit broke off of the rear of the striker which now allows the drop safety to literally fly out of the gun when fired.
I’ve attempted to contact Hudson multiple times via email and received zero reply aside from an automated response telling me to go fill out a warranty card on their website. I’ve also attempted a ton of phone calls, none of which have been answered nor returned.
At this point I have a very expensive wall decoration and am being completely ignored by the company. I’ve even emailed their sales and general support lines begging to simply purchase a new striker. Radio silence there too.
I truly expected more from a Texas based firearms company. I could have received better CS from a Turkish company at this point.
Edit: screenshots from two other guys having similar problems on Facebook and Hudson’s response. Also pics of the broken part and a video of what’s happening.
About a month ago I fell in love with a Hudson H9 at the LGS and it followed me home, my wallet $1100 lighter.
After 400 rounds, a tiny bit broke off of the rear of the striker which now allows the drop safety to literally fly out of the gun when fired.
I’ve attempted to contact Hudson multiple times via email and received zero reply aside from an automated response telling me to go fill out a warranty card on their website. I’ve also attempted a ton of phone calls, none of which have been answered nor returned.
At this point I have a very expensive wall decoration and am being completely ignored by the company. I’ve even emailed their sales and general support lines begging to simply purchase a new striker. Radio silence there too.
I truly expected more from a Texas based firearms company. I could have received better CS from a Turkish company at this point.
Edit: screenshots from two other guys having similar problems on Facebook and Hudson’s response. Also pics of the broken part and a video of what’s happening.
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