Buds...

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BP Hunter

BP Hunter

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Jan 9, 2006
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WA
Who has recently placed an order from Budsgunshop and are still waiting for their guns? I placed an order for a Sig Sauer 1911 22LR last Nov. 27, 9 business days ago, and have only received a notice that it was processed Nov. 28 and have not heard from them yet. I only received an email 2 days ago mentioning tha there was a backlog of orders. But it also mentioned that it would still fulfill the 3-7 days of shipping after the order was received.

I am not opening this thread to vent or to complain. I was just wondering if any THR members are having any similar expereinces.
 
My understanding of places like Bud's is that their business strategy is something like this:
  • Track inventory in stock at their suppliers.
  • Post ads for sale using the lowest of their suppliers' costs as their cost basis.
  • When you place an order, they order the inventory and either ship it or have their supplier drop ship it to you.
If their supplier is slow, or if the inventory listings are off, then you'll see delays.

Even so, you'll still be getting the lowest price.
 
I ordered a handgun last month, and it didn't ship until the 10th day. It was here on the eleventh, though.
 
Bud's is swamped. Apparently they are warning on the website that guns ordered now may not be delivered before Christmas.

I placed an order last Wednesday. Friday I received the following (in part):

Due to the overwhelming demand for firearms over the past several weeks we are going to have to limit future firearm orders to allow our staff to catch up on existing orders, like yours ! We just wanted to send out a quick email update to all our customers with unshipped orders and assure you that the upcoming announcement you may see about Buds limiting firearms which may be purchased and shipped prior to Christmas will NOT affect your order in any way. We will continue to process and ship all open orders as quickly as possible. Our staff is working overtime and weekends, but we are admittedly still pushing 7 business days, or as many as 11 days total including weekends, from the date you completed your order to date we are able to ship.

To be clear, all firearm orders placed prior to this email will be shipped in plenty of time to reach your dealer prior to Christmas. Many customers receiving this email have orders that are already in shipping and may already be shipped by the time you read this email. We are only sending out this notice as a courtesy to all customers with existing open orders to assure you your order is fine unless you hear otherwise from our staff.
Click to expand...
 
With Bud's don't rely on e-mails, go to the website and log on. Then check your order status. I've ordered twice from them and never got a shipping e-mail. So your order might have shipped already.
 
I bought a gun from buds last year, they are slow on shipping, but anything gun related lately is slow at being shipped as most the companies are over whelmed with business.
 
It's not just Bud's. I ordered a gun from Grabagun on Dec 2nd. I wasn't shipped til late on Dec 6 and it's getting here the 11th.

They had this heads up: Orders typically ship in 3 business days. Due to the holiday season, shipments may take an extra 1 to 2 business days to ship. Please be patient with us as we ship out your order as quickly as we can.

Kind of on topic but all together Grabagun actually beat Buds price, which is odd. About time they had some competition online.
 
I've had bad experiences with Buds Guns, watch out for the 10% restocking fee if you get tired of waiting and cancel.

If I need to buy online I'll go to Cheaper Than Dirt or CDNN, I've had good experiences with both and the price was cheaper than budsgunshop.com.

A lot of the time I go to my local guy with the cheapest price and he matches it no problem and no additional fee for using a credit card like Bud's like to charge.
 
Even with a $20 transfer and 3% cc fee, my local retailers cannot, or at least will not, come close to matching Bud's prices. My only order with them went as smoothly as possible. In regards to slow shipping, the Xmas rush and post election seasons are upon us....this should be taken into consideration when ordering anything related to guns and/or ammo this time of year. Expecting ultra-fast delivery during the busiest times of year (for Buds, for the shipper, for everyone involved, basically) is kind of silly. I'm betting the same order made in Feb woiuld result in a faster ship time. When you order when everyone else in the world is ordering stuff, a wait should be somewhat expected. When I go to the local bar, I get my drink a lot faster when the bar is empty on a Wednesday afternoon than I do on a Saturday night when the place is packed to the gills. Why would Buds be different?
 
I have been in the gun business for many years, and will share a few observations.

A lot of folks are like children wanting their toy NOW. If you want it NOW, go to a LGS and buy it!

If you want it CHEAP, deal with Bud's.

NOW, or CHEAP. Pick ONE.

Even though I am a dealer, I sometimes get an otherwise unavailable gun from them. Waiting for something wanted is what an ADULT does. LOL
 
John,

Well said.

OTOH, the local dealers around here think a HiPoint is a top of the line gun. Ask them about a Springfield or Kimber and I get a blank look. Don't even think about asking for a Dan Wesson....

The couple of times I've ordered from Buds they shipped within 3-4 days. This time it's taking longer but that's not a problem, it's my Christmas present and I really don't want it early.

Ken

Ken
 
Well, just to keep you guys updated. I just received an email from Buds mentioning that it was now "in shipping". Well, that's good news.

When I placed this order 2 weeks ago, for one reason or another, I forgot about the political factor that led to pani buying and the Christmas rush. I was just so used to Buds fast shipping. This is about the 8th gun I have bought from them the past few years and I usually get the gun the same within the same week.

I understand how busy they can be. And I am OK with that.
 
"Good, Cheap, Fast

Pick any two"

That used to be the case, but Amazon and other online retailers have all three. Biggest reason the bricks and mortar stores are having all their troubles. I can't find much of anything in the local stores, it's only online that you can get a broad selection and a better price. Shipping speed;out on the left coast you get used to it taking some time.

I ordered a laser printer last month, from a dealer on the left coast. I'm expecting it comes out of a wharehouse in Nevada. Nope, all the way from New Jersey. And he paid the shipping....Took 8 days to get here.
 
I'm one of those guys who has bought from Bud's since 2005 and am now caught in their apparent melt-down. I ordered a pistol on 11/28 and actually expected them to ship within the 3 to 7 days as advertised, or at least let me know what the status is. So far, nothing. No e-mails, no answering phone calls, no 'on-line chat', zero. Good business practice would be to notify customers when you are having problems, not ignore them. As far as I know, they may have "lost" my order or ??? Total vacuum.
 
I have ordered 7 guns from them this year and all arrived within 4 business days of payment. The most recent 2 weeks ago
 
I'm not a fan of Buds. My only experience: On Thanksgiving Day I ordered some ammo. Due to my being an idiot, I messed up and did not order what I actually wanted. I attempted to cancel the order 3 minutes after placing it. I used the "Cancel Order" action on the website. I emailed them. I called them. I did all of those things within 5 minutes of placing the order.

For the phone call... I waited on hold for almost an hour. At one point it said I was down to the 4th person in line and estimated wait time was 8 minutes. That estimated wait time then started to climb and went all the way up to 40 minutes after I had already been waiting an hour...and a good half hour after it said the wait time was 8 minutes.

I was never able to cancel the order. About 6 hours (?) or so after this, I got an email saying they were unable to cancel the order because it had already shipped. Yeah...right. :rolleyes:

I choose to avoid anybody with this kind of customer "service"
 
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