Timradcliffe345
member
Anyone had their 2001-2002 Glock (E prefix s/n) sent in for this repair? What was your CS experience with Glock? Did Glock cover shipping charges to and from? Thanks.
Glock E-frame upgrade
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Took about 8 days to get to Smyrna GA via FedEx ground.
For some odd reason they (Glock) did not start processing the gun for another month.
(I suspect this was just a one-time thing as I have not had any similar problems with Glock before or after this).
To be safe call them when the gun arrives to make sure things are moving along.
If you want a G-serial frame turnover is typically ~4+ weeks.
For an Austrian frame ~6+ weeks.
Sorry for the late reply.
(Gun was a G21 SN EUY)
For some odd reason they (Glock) did not start processing the gun for another month.
(I suspect this was just a one-time thing as I have not had any similar problems with Glock before or after this).To be safe call them when the gun arrives to make sure things are moving along.
If you want a G-serial frame turnover is typically ~4+ weeks.
For an Austrian frame ~6+ weeks.
Sorry for the late reply.
(Gun was a G21 SN EUY)
10-Ring
Member
As I recall, it was an un-specified "recall" -- the factory replaced frames because of a problem w/ the rails.
Zerodefect
member
........Is this the fix for the .40 models???
It was a frame upgrade (the rear slide rails, specifically, were the target of this upgrade). Supposedly, there is something like a 1/180,000 chance of a problem with them so the upgrade is free.
Gun was a Gen 3 G21 (.45).
You can check your Glock SN here to see if it has any upgrades available. You will need the first 2/3 characters of the SN (the starting block).
Gun was a Gen 3 G21 (.45).
You can check your Glock SN here to see if it has any upgrades available. You will need the first 2/3 characters of the SN (the starting block).
wanderinwalker
Member
Took 5-6 weeks to get a frame from Austria with the "new" serial number (they prefix the upgraded frames with a 1 - ESTxxx becomes 1ESTxxx.). I paid shipping down, they had it back within a week over a weekend, including the night sights I had installed while it was down there.
Mine is a G-17 9mm, broke after about 7500 rounds. Customer service was prompt and friendly to deal with too.
The breakage was one of the little steel frame-rails. Apparently some were bent with a true 90-degree bend in them and broke at the bend after enough time and rounds. The new frame, and my G-26, both show a more arched bend to the rails.
Mine is a G-17 9mm, broke after about 7500 rounds. Customer service was prompt and friendly to deal with too.
The breakage was one of the little steel frame-rails. Apparently some were bent with a true 90-degree bend in them and broke at the bend after enough time and rounds. The new frame, and my G-26, both show a more arched bend to the rails.
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