Home Depot Allows Concealed Carry

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I give you part of your statement Jammer. They shouldn't have to respond to rumors. However, there are people saying they have seen the signs. There are also pretty much confirmed e-mails where they are saying no weapons allowed. So I will send them a message and I will talk to others and I will not shop there until I find out otherwise. Might tha be fair? No. Can I do it? Yes. Will it hurt them down the line? Maybe not a whole lot. But when I talk to someone who talks to someone who talks to someone, we will make a difference. If we make enough waves, do you really think they are going to face us head on and put up the signs? Gun owners spend lots of money and most importantly, they have some principles that they will stand up for.

And finally, sign or not, I carry. That is why it is called a concealed weapon. The true determination if I carry or not is simply a metal detector. Metal detector = no carry. No metal detector = carry. It also helps that I live in the PRK where most lab abiding citizens can't "pay for the right to carry" so no one bothers to put up signs.
 
Well, Jennifer has been a busy girl. I got this from her also:

Hello Jim,

Thank you for your feedback.

The Home Depot has a long-standing policy prohibiting the possession of ALL weapons in its stores. Consistent with that policy, customers are prohibited from carrying firearms in our stores. Where required by local legislation, The Home Depot will install necessary signage to reiterate this policy to all customers.

Sincerely,

Jennifer
Customer Care
homedepot.com
Click to expand...
 
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I recieved the following this morning in response to my expression of concerns:

Hello Matthew,

Thank you for your feedback.

The Home Depot has a long-standing policy prohibiting the possession of ALL weapons in its stores. Consistent with that policy, customers are prohibited from carrying firearms in our stores. Where required by local legislation, The Home Depot will install necessary signage to reiterate this policy to all customers.


Regards,

Liza
Customer Care Department
homedepot.com
 
I received the same reply from Gilbert A.

I quickly sent him a return message notifying him that he had just lost a customer. Others wrote to inform Home Depot (HD) that they had just completed transaction on selling their HD stock and canceled orders they had with local stores.

When I called the local HD manager I was told that a memo was sent out instructing managers not to discuss this issue with the public, and refer them to the corporate office.

I guess they already know that we're there, lets not let them forget.
 
We've gotten responses both ways from Home Depot, but where it really matters we got what we wanted. There were signs at one store, and those signs have been removed. Can we leave them alone now until they start putting up signs?
 
the customer care department at homedepot.com needs to be educated that there is no policy on concealed carry. Maybe they're based in Illinois (the online customer care) and therefor making that apply to all Home Depot from their perspective?
 
We've gotten responses both ways from Home Depot, but where it really matters we got what we wanted. There were signs at one store, and those signs have been removed. Can we leave them alone now until they start putting up signs?
Click to expand...

No! Your question is like asking," My 15 year old daughter only slept with that one guy. She promises not to do it again. Should I let her resume dressing like a tramp and staying out as late as she wants until she contracts a fatal disease, ends up pregnant, or is raped and murdered?".

The response we want from Home Depot is, "We have terminated the employment of those who attempted to remake our safe stores into criminal empowerment zones. We are in the process of retraining all of our employees so that each one will appreciate our diverse customer base. People who take responsibility for their own security are welcome here, as are people who recklessly depend on others. Firearms safety and proficiency training will now be offered by the Home Depot, along with training in the use of other tools. For a schedule of our free training classes, please contact the manager of the gun department or our home office."

Matthew
 
The response we want from Home Depot is, "We have terminated the employment of those who attempted to remake our safe stores into criminal empowerment zones.
Click to expand...
Matthew, I think we all respect your passion for this issue, but I have a feeling HD won't do that!

I think from the beginning all we (the gun community who send emails and called HD) wanted out of this was:
1) the sign in Elk River Minnesota
2) HD not to post any stores

Unfortunatly, HD kept putting their foot in their mouths at every turn. At one point they called this an urban legend, then 12 hours later many of us get email stating "all weapons are prohibited".

I'm sure HD had the "all weapons are prohibited" policy to please the anti's, but at the same time did not post to please the gun owners. All companies care about is making money. My company values diversity and caters to everyone: gays, Christians, Muslims, Jews, African-Americans etc. They say they care, but really, if the employees are happy, productivity is up, and the company makes more money.

What was more troubling to me than the "all weapons are prohibited" policy, was the statment they are going to post. Who cares if "all weapons are prohibited" if they don't post. It's meaningless. That said, I am waiting to see what happens in the next few days. However, because of their tone of the emails, I don't think I will shop there - at least for awhile. If they post - never again. The rest is up to you.
 
Interested in seeing how this plays out. Home Depot got the eastern side of Tucson wrapped up on business.

Hey pax, how bout a float to keep us posted on what Melissa comes up with from the corporate weenies.
 
Conceal Carry a GO nationwide at Home Depot

15:29 Hrs. 12/05/03

I just called Doug Zacker, 770-384-5770, head of external affairs at Home Depot.

1. All the signage that has been put up by managers are down or will be down shortly, that includes Minnesota, Michigan, and other states.

2. The national policy will be as it was before this blow-up (and this has been approved by the CEO, (Mr. Nardelli) Home Depot will not discriminate against legal concealed weapons holders. In other words if you are legal you can carry concealed on their premises.

3. Customer care will be sending out new emails to parties that have been told otherwise (when I get the email I will post it).

4. Home Depot admits a lack of communication with their employees regarding this issue and it has been rectified from the store managerial level on up.

5. The policy letter that was emailed to everyone was a caption taken out of their rulebook for home depot workers and changed by certain parties (has been corrected).

6. Home Depot was amazed how networked this movement was concerning this issue.

7. I personally wish to thank everyone who participated by calling, faxing, and emailing. Amazing what can be done when you stick together.

8. Just in case you run into a rogue store manager who has slipped under the radar either call customer care or call Doug 770-384-5770 to report the infringement. CUSTOMER SERVICE (800-654-0688)

Neal & Melissa Seaman
1 (843) 716-0511
Neal@D...
http://DeadBangGuns.com
 
Good to hear..

I'm glad someone at the top finally figured out what's going on. Its good to see that they are listening and care about their customers. There's a lot of other companies that would have just turned their heads. I guess its back to Home Depot for this weekend's projects!!
 
6. Home Depot was amazed how networked this movement was concerning this issue.
Click to expand...
Yes many of us are concerned and involved when it comes to personal safety and responsibility. Other businesses have been awakened also.
Not to mention various other signs such as the increase in States passing CC laws, the increase in CCW persons, most notable women.

Now for me it's a matter of principle. I have certain right and freedoms, not just limited to RKBA and CCW. People have the right to place proper signage against CCW in their business, I may not like it but I respect they too have rights that enable them to do so.

Couple of things come out of "networked movements". Corporations and the like become "educated" and with "documentation that can be verified" about RKBA, CCW, what the customer really wants and has experienced--not what some anti group "tells", "suggests" and "misleads" them without documentation. Often said documentation is skewed, mis-contrued, and mis-repesentative to fit the anti agenda.

Often companies "become educated" in regard to where their charitable dollars are actually going. Instead of a Charity or organization being what it is, but actually acting under a guise. "Network Movements" have opened not only Corp heads eyes, but that of other heads, marketing, customer service, buyers...even just the employees, etc.

"Network Movements" open eyes of the public, and I'm referring to the congregation not the choir. We may educate by a Store owner having to explain to a customer that CCW is the cutomer's right to personal safey, a NO CCW means that person rights are impeded. Customer -hopefully- seeks to become "educated" and learns more about this and other freedoms. Learns the Anti and Hollywood crowd are not the ones to seek advice and follow dictates.

We have lurkers on both sides of RKBA, and CCW. Yes we are networked, situational awareness extends and pertains to more than personal surroundings.

People like us have always been around and needed. People like us have protected the sheeple since the beginning of time. "Networked Movements", you mean like Founding Fathers,whom went against the tyranny, fought for what was right, bestowed lost freedoms and set forth steps to insure against in the future?

The title one gives us is not important, the message, and principle from which derived and which drives it is.
 
No! Your question is like asking," My 15 year old daughter only slept with that one guy. She promises not to do it again. Should I let her resume dressing like a tramp and staying out as late as she wants until she contracts a fatal disease, ends up pregnant, or is raped and murdered?".

The response we want from Home Depot is, "We have terminated the employment of those who attempted to remake our safe stores into criminal empowerment zones. We are in the process of retraining all of our employees so that each one will appreciate our diverse customer base. People who take responsibility for their own security are welcome here, as are people who recklessly depend on others. Firearms safety and proficiency training will now be offered by the Home Depot, along with training in the use of other tools. For a schedule of our free training classes, please contact the manager of the gun department or our home office."
Click to expand...

That kind of knee-jerk response is why they call us "gun nuts".

I'm going to make sure Home Depot knows that I appreciate their correction, that it is perfectly acceptable to me, and that I will continue to patronize them because they recognized the error of their ways and corrected it.

I'm a general contractor who does residential remodeling, and I spend quite a bit in Home Depot.

I'm sure I can overcome the rancor responses like yours are sure to generate in their management.
 
Just got it!

Hello,

Thank you for your feedback.

The Home Depot has a long-standing policy prohibiting employees from carrying weapons in its stores.

The Home Depot does not prohibit anyone who is legally permitted to carry firearms from entering our stores, provided the firearms are carried in compliance with all applicable laws and regulations.

Sincerely,

Kay
Customer Care
homedepot.com


I'd call that a victory for grass roots activism!
 
** UPDATE ** GOOD NEWS ** UPDATE **

15:29 Hrs. 12/05/03
I just called Doug Zacker, 770-384-5770, head of external affairs at Home
Depot.

1. all the signage that has been put up by managers are down or will be down shortly, that includes Minnisota, Michigan, and other states.

2. The national policy will be as it was before this blow-up (and this has
been approved by the CEO, Mr. Nardelli) Home Depot will not discriminate
against legal concealed weapons holders. In other words if you are legal you can carry concealed on their premises.

3. customer care will be sending out new emails to parties that have been
told otherwise (when I get the email I will post it)

4. Home Depot admits a lack of communication with their employees regarding this issue and it has been rectified from the store managerial level on up

5. the policy letter that was emailed to everyone was a caption taken out of
their rulebook for home depot workers and changed by certain parties (has
been corrected)

6. home depot was amazed how networked this movement was concerning this issue

7. I personally wish to thank everyone who participated by calling, faxing,
and emailing. Amazing what can be done when you stick together.

8. Just in case you run into a rogue store manager who has slipped under the radar either call customer care or call Doug 770-384-5770 to report the infringement. CUSTOMER SERVICE (800-654-0688)

Neal Seaman 843-716-0511
[email protected]
Click to expand...
This came from a source I personally trust, but the report is that all of us who e-mailed Home Depot should be receiving letters shortly. If you do not, or if you simply wish to verify, please call the numbers at the bottom of the letter.

pax
 
(Hmmm, it appears I'm somewhat behind the curve ... sigh. Well, no matter. It doesn't harm anything to post it again for those who missed it earlier in the thread. I guess.... :eek: )

pax
 
After action evaluation

--Money talks
--Internet rocks
--Pro-RKBA types have a light trigger and those who inhabit the land of corporate stupid now know it.
--Continued inquiry sets off alarm bells in leviathan corporations
--"Customer Care" don't know doodley squat particularly since it may be located in the Punjab
--"Customer Care" ain't in the policy loop
--Director level and up is the policy shop.
--It is ok to get huffy just as long as you huffy with people who manipulate policy.
--It makes no sense to get huffy with "Customer Care" since CC ain't in the policy loop and is most likely located in the Punjab.
--HD waited too long before deciding it had a problem on its hands.

Everyone who e'd out a nasty gram needs to email out a thank you note for clarifiying corporate policy. . . . . particularly to the policy makers. Might also pointing out that a lot of the confusion was based in computer generated responses launched by "Customer Care."

Home Depot really needs to put together a better crisis management capability.

The problem for HD could simply disappear by posting a clear and unambigious statement in a prominent position on the website. Evidently and not surprisingly, the corporation has a harder time communicating internally than it does externally.

Good work RKBA'ers. You just precipitated a crisis for a major corporation.
 
There's a lesson here. Generally, only 1-2% of unhappy customers take the time to complain. Most just disappear.

When many of us, say 50 or 100, make a stink, they assume that there are 5,000-10,000 unhappy customers. And that gets `em moving.

This concept is our own personal "force multiplier," and it underscores the importance of EVERY ONE of us taking a minute to add our voices.

Great job, everyone!

Matt
 
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